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application Error 0x7c918fea

Discussion in 'Windows XP' started by pccoach, 2007/06/10.

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  1. 2007/06/10
    pccoach Lifetime Subscription

    pccoach Well-Known Member Thread Starter

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    I get the error "the instruction @0x7c918fea referenced memory at 0x00000010. the memory could not be written.

    I've seen various fixes on the web however none have seemed to work. I've also read that it might be hijackware of some kind.

    does anywone have any suggestions? thanks in advance!:confused:
     
  2. 2007/06/10
    charlesvar

    charlesvar Inactive Alumni

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    Hello pccoach,

    To confirm or eliminate malware:

    Please download HijackThis!
    SetUp from http://downloads.malwareremoval.com/HJTsetup.exe

    Save the file to your desktop.

    Double-click the HijackThis!

    SetUp icon to begin the installation.

    Follow the prompts for the default install location of:'C:\Program Files\HijackThis'.

    Tick the 'Create a desktop' button when the option appears.

    Select next, then allow HijackThis! to start.

    Then press the [Scan] button.

    You will notice the [Scan] button will turn into a [Save Log] button.

    Click the [Save Log] button and notepad will open up with the contents of the scan.

    Right-click in the saved log, and select 'copy'.

    Then start a new thread in the Virus/malware removal section and paste the saved contents to be reviewed.

    Do not make any modifications to the log or perform any 'fixes' until told to do so.

    As soon as you do that, a staff member will close this thread.


    Regards - Charles
     

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  4. 2007/06/11
    pccoach Lifetime Subscription

    pccoach Well-Known Member Thread Starter

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    Thank you for the information. I have done much to clean/streamline the machine in hopes that it is not malware. I wanted to eliminate any maintenance issues before trying these steps. The error usually only happens when rebooting the system and the pc hasn't been rebooted since yesterday. Another person is the primary user and when it is rebooted I'll post the results.

    I am grateful for your help...and this forum. This is the most reliable place to find answers!

    oops...had to edit my post...just rebooted pc and got the error. will be doing the steps you outlined later this afternoon and will post results.
     
    Last edited: 2007/06/11
  5. 2007/06/13
    pccoach Lifetime Subscription

    pccoach Well-Known Member Thread Starter

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    app error

    Charles,
    I posted the results of hijack this in the malware removal section so this thread may be closed. thanks.
     
  6. 2007/06/13
    charlesvar

    charlesvar Inactive Alumni

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