Resolved What is winmsgballoonclient.exe ?

Hi Chas. According to a few sites the file is used for RAIDXpert Event Notifier and the path of the file is C:\WINDOWS\system32\WinMsgBalloonClient.exe. If you have the RAIDXpert Event Notifier program on your computer then the program is safe. I would probably allow it.

If the file is being lauched from a different directory then it could be a virus so check the path to make sure its legit or not.

 

Well if you don't use the notifier and Windows can't even locate the file then you can probably just remove that file from starting up with Windows.

 

Download Autoruns. After you have downloaded the folder extract the contents of the folder and then run the Autoruns.exe file. When the program opens click on the Logon Tab and look for the WinMsgBalloonClient.exe file.

When you find the file highlight it and click the delete button at the top of the window which is a red X button.

You can also remove any other programs that you don't want running at startup if you wish. When you are finished close the program and reboot the computer for the changes to take effect.

 

Try clicking on the Everything tab and search for it there.

 

If its not there then it must be listed as a service in Windows. Try clicking Start< Run and type services.msc and hit enter. Look through the services window and see if you can find a service thats named RaidXpert Event Notifier. I don't know if that program will install that type of service but see if a service resembling that name is listed.

If you do find that service right click it and select properties and then set the startup type to disabled. Click ok wen done.

Hopefully it will be listed as a service in the services window.

 

Hmm. This is a tricky one. In Autoruns under the logon tab do you have any startup programs that don't have a name which are just blank? If you do have you verified that the startup items in question don't load the balloonclient.exe file?

If you don't have any blank startup programs then in Comodo see if you can permanently allow the file access so it won't come up anymore.

 

Go ahead and untick it but don't remove the item and reboot the PC and test the issue. If the popup from Comodo is gone after you reboot the PC then you would have found the culprit.

Do you have any other RaidXpert related software starting up with Windows?

 

I wouldn't know since I don't have the software on my computer nor have I ever encountered it on other clients computers that I have worked on.

In Autoruns under the Logon Tab see if there is any program with the term RaidXpert in the name. If you see any programs that have that name uncheck the checkbox from the startup item and reboot the PC to verify that you don't receive any error message from Comodo.

If you still receive an error message from Comodo then have you tried seeing if you can permanently allow the program to run and stop Comodo from popping up?

 

Your Welcome. I am glad I could help.

Since this issue is now resolved, please mark this thread as 'Resolved'.