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security settings deny download

Discussion in 'Security and Privacy' started by Judy, 2008/03/08.

  1. 2008/03/08
    Judy

    Judy Inactive Thread Starter

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    I am getting the message "your security settings do not allow this file to be downloaded" when accessing some sites and trying to download.

    For examply, windows updates, Roboform program after purchase.....

    I know this is a simple answer, but I can't seem to figure out what to do to correct my security settings.

    And, did search this forum and did not find another thread about this situation.

    Thanks for your help
     
    Judy,
    #1
  2. 2008/03/08
    mailman Lifetime Subscription

    mailman Geek Member

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    Hi, Judy. :)

    What security-related software do you use?

    What web browser do you use?
     

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  4. 2008/03/08
    PeteC

    PeteC SuperGeek Staff

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    In IE 6 or 7 go to Tools > Internet Options > Security tab - click on Internet and then on Default level which should be Medium for IE 6 and Medium-High for IE 7. Thee are the basic settings and you should have no problem downloading files.
     
  5. 2008/03/10
    Judy

    Judy Inactive Thread Starter

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    Aren't there some protections that you want on "high" etc.?

    I know over the years I have seen recommendations for specific settings that would be erased if I just set the security for the default medium.

    Due to the many "specific" recommendations, my settings are done on a "one by one" basis.

    But, somehow I made the security settings "too tight" so to speak.

    Can you tell which settings individually to "correct" for this download problem?
     
    Judy,
    #4
  6. 2008/03/10
    PeteC

    PeteC SuperGeek Staff

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    I posted the default settings on the basis that you were unable to download without the knowledge that you had tightened your security settings :)

    Recommended settings, which can make life difficult, are given in Arie's articles ....

    How to surf more safely with Internet Explorer 7

    How to surf more safely with Internet Explorer (Windows XP SP2 version)

    Putting the sites you want to download from into the Trusted Zone - temporarily- should allow you to download without needing to adjust your securuty settings for that zone. However this does not always work as the download may be hosted on a different site in which case you need to enable ActiveX controls and plugins in the Internet zone. File downloads are enabled by default.
     
  7. 2008/03/10
    Judy

    Judy Inactive Thread Starter

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    I stupidly forgot to tell you that I use Firefox.

    Maybe when I am getting that message, the site wants you to use IE.

    I don't see anyplace where Firefox has trusted sites, etc.

    Is IE blocking the download even when it is not the browser?
     
    Judy,
    #6
  8. 2008/03/10
    PeteC

    PeteC SuperGeek Staff

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    Well - that does make a difference :)

    AFAIK you cannot log onto Windows Update through Firefox without a little jiggery pokery - an add-in or whatever the Mozilla people call them, but the other question is - can you download using IE?

    If this is an exclusive Firefox problem I'll move your thread to the Netscape & Mozilla forum, but let's hear back from you first.
     
  9. 2008/03/10
    mailman Lifetime Subscription

    mailman Geek Member

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    Judy, it is possible your firewall (or other security-related software) is blocking downloads (especially if you cannot download with IE either).

    If you cannot download from the same sites with IE either, then please let us know what firewall you are using (if you're using a 3rd party firewall) and any other security-related software you have installed.

    Additionally, it may be helpful for us to know what web site(s) you have trouble downloading from (and an example or two of files you cannot download).
     
  10. 2008/03/29
    Judy

    Judy Inactive Thread Starter

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    Thanks PeteC and Mailman for your help.

    I just gave up and downloaded Roboform using IE.

    The other site that I have trouble with using Firefox is PC Pitstop. I guess I am lucky that my troubles are few since I think that Firefox is far superior to IE.
     
    Judy,
    #9

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