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AVG Anti-virus

Discussion in 'Security and Privacy' started by jackie7, 2006/09/03.

  1. 2006/09/03
    jackie7

    jackie7 Inactive Thread Starter

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    I am new to this computer adventure..... I was advised to download AVG Anti-virus but obviously something went wrong.

    Can you help or suggest what I might do to fix the problem?

    Whenever I turn my computer on I get the following message:

    "Could not initialize AVG Anti-Virus Kernal Interface
    Application cannot run "

    I tried to remove the program by going to control panel, etc. but it would not "remove ". As a result I cannot put another Anti-virus on my computer because it tells me I have to remove AVG first and as I stated it won't remove.

    Thanks for your time.
    Jackie
     
  2. 2006/09/03
    PeteC

    PeteC SuperGeek Staff

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    Jackie - Welcome to the Board :)

    First step is to see if you can reinstall AVG - you should be given three options ....

    Remove and Replace, Repair, and Uninstall.

    Hopefully one will work for you :)
     

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  4. 2006/09/03
    Welshjim

    Welshjim Inactive

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