Windows Defender Question

I recently downloaded and installed Windows Defender Beta and I have one problem with it. It will not automatically scan my computer daily.

In the tools and settings menu, I have selected "Automatically Scan My Computer ", I also selected "Daily" and Selected "Save "

I have noticed that Windows Defender does not appear in my notification area of my task bar. Can anyone tell whats going on. I dont think Defender is starting when I start my computer.

 

Hi Ranger SVO
Welcome to Windowsbbs

Under "tools" "Options" if you scroll down to "real time protection options" there is a button for "Choose when the WD icon appears in the notification area "
(These Two Options)
"Only when WD detects an action to take "
"Always "
Select "Always" if you want the icon there.

If you open WD at the bottom is status info. It should tell you when the last scan was and the time you have it set to scan.

Geri

 

Thank you for your reply. The Windows Defender Icon is now in the notification area.

The last scan was yesterday but only because I manually Initiated the scan. Prior to that the last scan was on the 9th of May.

I'll know at 7 pm if it runs a scan or not. I'll let you know.

I dont know if this is important or not, I had Windows Antispy installed before Defender. Antispy did work properly. Windows said that there was an update available so I let it update automatically. Everything seemed to go really smooth, nothing out of the ordinary.

Again thanks for the reply

 

Well it 9:05 PM and Windows Defender Did NOT run the scheduled scan at 7:00 PM. Any Ideas.

It seems to be working other than automatic scans. I upgraded a program this morning and it can up and ask if a change to the should be allowed.

I will entertain any and all ideas.

 

Well it 9:05 PM and Windows Defender Did NOT run the scheduled scan at 7:00 PM. Any Ideas.

It seems to be working other than automatic scans. I upgraded a program this morning and it can up and ask if a change to the computer should be allowed.

I will entertain any and all ideas.

 

Hi Ranger SVO
Are your settings set for Automatic scan?

From WD help...

Here is a snap shot of the settings, see below.
If so, maybe someone else will chime in here. I'll see if I can find anything at the help center.
Geri

 

Hi Ranger SVO
Here is a link to WD help posts. You may want to check through them and see if anything there will help you figure out the problem.

WD Help

Something was said about being logged in as the Administrator. Also someone had to download the definitions manually and then the auto scan started working.
Go through them and see if something rings a bell for you.
Keep checking back to see if someone else posts with a idea here.
Lets use know if you find a solution also.
Geri

 

Thanks for the link. Many others have the same problem. I think I might have found the answer.

If I go to Control Panel, then Performance and Maintenance,then Scheduled Tasks, Defender is not there.

I have added Defender to the Scheduled Task list

Now I just wait till tommorow

 

Once Again it did not scan. This problem will drive me to drink, but I will win in the end!



Why does it say "could not start "

 

Hi Ranger SVO
I'm guessing that your OS is not XP??

What OS are you running?
I looked in my scheduled tasks, and windows defender in not in there, But it scans daily as I have it set to do.

Geri

 

I think that I would uninstall and reinstall to see if that will fix it.

Bear in mind, that when I tried to install WD the first time it would not install correctly for me unless I saved it to my hard drive and then run the set up from there.
For some reason it would not install from their web site directly.
Geri

 

Hi Ranger SVO
Open WD click on "tools" "Options" if you scroll down to the Bottom under "Administrator Options" are both boxes checked ? and under "real time protection options" is "Auto Start" checked?

Geri

 

I am running Windows XP Pro SP2

It is in your Schedule Tasks, go to "advanced" and check "veiw hidden tasks" it will be the one labled MP Scheduled Scan.

Can you right click on MP Schedule Scan and then click on properties and tell me what is in the "Run as " line.

Auto start is checked and both items are checked in Administrator options.

I just might try to reinstall it.

 

Hi Ranger
You were correct, Here is what I have.

Geri

 

I uninstalled Defender and reinstalled it from my hard drive. I just have to wait till tommorrow.

And that is NOT what is in my RUN AS line. And it says I don't have permission to change it. Now what. How could I not have permission not to change something on my computer? What do I need, a note from my mother?

Manual scan every other day is starting to look good.

O K I've finished venting, this is really funny I'm starting to enjoy this.

 

Hi Ranger
Did you set a password for WD?
Here is what my properties window looks like. I don't have a password set.
I have never had to change anything that asked for my system password which I believe is what you need to change the "run as" line.

I wonder if PeteC and Tony (staff members) are reading this and just laughing at me/us
I think they are just watching to see if we can figure this out.
If the uninstall and reinstall does not work I'll PM one of them to jump in here and give us a hand
Geri

 

Well, its 7:15 and it did not scan. I tryed to change the Run As line but it wont let me. I am logged on as administrator and my password is correct.



Any ideas, I'll listen to them all. I should mention that I have another computer with XP Home and Defender works properly on it. This computer has XP Pro. Both computers are configured the same way, use the same Firewalls, Anti Virus etc.

The RunAS line on the XP Home computer is the same as yours. Only this computer has something different, it has my name and the computers Service Tag Number.

 

Hi Ranger
In Schedule Tasks WD properties under schedule click the advance and see what the start date is...see thumbnail below.

Also check the settings with what I have.

I'll see if I can get a staff member to look in on this also.
Geri

 

Hi Ranger
Also Might try going to add/remove programs, click on windows defender, click on "click here for support information ", then click on repair.
See if that will do anything?
Geri