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Msg: "can't start kernal mode driver service" then "can not load eio.dll"

Discussion in 'Security and Privacy' started by Erik The Pope, 2004/05/17.

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  1. 2004/05/17
    Erik The Pope

    Erik The Pope Inactive Thread Starter

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    I have gotten that msg sometimes when I boot/restart SP followed by "can't start kernal mode driver service" then "can not load eio.dll." Anyone ever gotten those msgs? I can't find anything definitive on MS so far. Thanx.

    Erik The Pope
     
  2. 2004/05/17
    PeteC

    PeteC SuperGeek Staff

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    Erik - Welcome to the Board :)

    eio.dll is a baddy!

    Download HijackThis from my sig, save it to a folder and unzip it. Run the *.exe file and post the log here. Fix nothing - one of the experts will guide you.

    Moving this to the Security/Virus/Spyware forum
     

  3. to hide this advert.

  4. 2004/05/20
    Erik The Pope

    Erik The Pope Inactive Thread Starter

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    HijackThis report

    Logfile of HijackThis v1.97.7
    Scan saved at 11:38:46 AM, on 5/20/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\System32\CTSvcCDA.EXE
    C:\Program Files\SystemWorks\Norton Antivirus\navapsvc.exe
    C:\PROGRA~1\SYSTEM~1\NORTON~2\NPROTECT.EXE
    C:\PROGRA~1\SYSTEM~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\SystemWorks\Password Manager\AcctMgr.exe
    C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
    C:\Utilities\ASUS Probe\AsusProb.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Microsoft IntelliType Pro\type32.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Utilities\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
    C:\Utilities\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
    C:\WINDOWS\System32\CTHELPER.EXE
    C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    C:\Program Files\Microsoft IntelliPoint\point32.exe
    C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\twain_32\SiPix\SC-3300\USBPNP.exe
    C:\utilities\Seti\SETI@home.exe
    C:\Utilities\FreeRam\FreeRAM XP Pro 1.40.exe
    C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
    C:\Program Files\Office\Office10\msoffice.exe
    C:\Program Files\SystemWorks\Norton Utilities\SYSDOC32.EXE
    C:\Program Files\SystemWorks\Norton Antivirus\SAVScan.exe
    C:\Temp 3\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Erik explores...
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.cnn.com/
    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Utilities\Spybot\SDHelper.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\SystemWorks\Norton Antivirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\SystemWorks\Norton Antivirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
    O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\SystemWorks\Password Manager\AcctMgr.exe /startup
    O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
    O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
    O4 - HKLM\..\Run: [ASUS Probe] C:\Utilities\ASUS Probe\AsusProb.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe "
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [CTSysVol] C:\Utilities\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [CTDVDDET] C:\Utilities\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
    O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe "
    O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
    O4 - HKLM\..\Run: [SC3300CC] C:\WINDOWS\twain_32\SiPix\SC-3300\SC3300CC.exe
    O4 - HKLM\..\Run: [USBPNP] C:\WINDOWS\twain_32\SiPix\SC-3300\USBPNP.exe
    O4 - HKCU\..\Run: [ASUS SmartDoctor] C:\Utilities\ASUS Smart Dr\SmartDoctor.exe /start
    O4 - HKCU\..\Run: [seticlient] c:\utilities\Seti\SETI@home.exe -min
    O4 - HKCU\..\Run: [SmartBarXP] C:\Utilities\SmartBarXP\SmartBarXP.exe
    O4 - HKCU\..\Run: [FreeRAM XP] "C:\Utilities\FreeRam\FreeRAM XP Pro 1.40.exe" -win
    O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] C:\Utilities\SBAudigy2ZS\Program\Startup Menu\ChkColor.EXE
    O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Office\Office10\OSA.EXE
    O4 - Global Startup: Norton System Doctor.lnk = C:\Program Files\SystemWorks\Norton Utilities\SYSDOC32.EXE
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\Office\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra 'Tools' menuitem: Bookmark Manager Pro (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Bmp (HKLM)
    O16 - DPF: {3AF4DACE-36ED-42EF-9DFC-ADC34DA30CFF} (PatchInstaller.Installer) - file://E:\content\include\XPPatchInstaller.CAB
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash4/cabs/swflash.cab

    Logfile Here is the report. Does this tell you something? Thanx.

    Erik
     
  5. 2004/05/21
    PeteC

    PeteC SuperGeek Staff

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    Erik - please bear with us - we are working on this for you.
     
  6. 2004/05/21
    noahdfear

    noahdfear Inactive

    Joined:
    2003/04/06
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    Run HJT again, place a check next to the following and with all other windows closed, click fix.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O16 - DPF: {3AF4DACE-36ED-42EF-9DFC-ADC34DA30CFF} (PatchInstaller.Installer) - file://E:\content\include\XPPatchInstaller.CAB

    Download CWShredder and run in fix mode. Empty all temp folders, TIFs, prefetch folder and recycle bin last. Reboot.

    eio.dll appears to be a driver file, possibly soundcard. Check for updates. You could also try unchecking any related entries in msconfig and reboot. Check the event logs for any clues. Search the drive for the file and check it's location and properties. Let us know what you find please.
     
    Last edited: 2004/05/21
  7. 2004/05/21
    markp62

    markp62 Geek Member Alumni

    Joined:
    2002/05/01
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    Just a little side note. You can remove this one line, also. It has already done it's purpose, just a left over from a driver install.

    O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
     
  8. 2004/05/22
    PeteC

    PeteC SuperGeek Staff

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    Erik - what news?
     
  9. 2004/05/23
    Erik The Pope

    Erik The Pope Inactive Thread Starter

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    Still does it...

    I did what you suggested but the msg still appeared. eio.dll is a video card driver along with eio.sys & eio.vxd. I have the ASUS Radeon 9800XT card in the computer. Sometimes when it reboots then Norton virus autoprotect is disabled, sometimes not but only when the db is locked msg comes up.

    Perhaps an uninstall/reinstall of the video card stuff would be in order. What do you think?

    Still puzzled,

    Erik
     
  10. 2004/05/23
    Erik The Pope

    Erik The Pope Inactive Thread Starter

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    Another thing...

    eio.dll is not a video driver but part of the monitoring system that ASUS provides to check on the video card. I'm not sure that there is anything wrong with the eio.dll file or if it just can't load it with the system db locked. Then there is the earlier msg re: can't load kernal blah blah...

    Erik
     
  11. 2004/05/23
    PeteC

    PeteC SuperGeek Staff

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    Erik

    The Google hits on eio.dll were conflicting - one sugesting a baddie, the other a video dll - apologies if I misled you.

    Suggest you reload the video card monitoring system - you may need to reinstall the whole driverto achieve this.

    As far as the kernal message is concerned I have so far found no reference that applies on Google and MS KB is of no help.
     
  12. 2004/05/23
    Lonny Jones

    Lonny Jones Inactive Alumni

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    Hi Erik

    Post one more new log so we can rule or badware, that is if "about back" or anything new has appeard, thanks.
     
  13. 2004/05/25
    Erik The Pope

    Erik The Pope Inactive Thread Starter

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    New HijackThis log...

    Here's the log file again, run today (Tuesday):

    Logfile of HijackThis v1.97.7
    Scan saved at 10:35:56 AM, on 5/25/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\System32\CTSvcCDA.EXE
    C:\Program Files\SystemWorks\Norton Antivirus\navapsvc.exe
    C:\PROGRA~1\SYSTEM~1\NORTON~2\NPROTECT.EXE
    C:\PROGRA~1\SYSTEM~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\SystemWorks\Password Manager\AcctMgr.exe
    C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
    C:\Utilities\ASUS Probe\AsusProb.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Microsoft IntelliType Pro\type32.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Utilities\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
    C:\Utilities\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
    C:\WINDOWS\System32\CTHELPER.EXE
    C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    C:\Program Files\Microsoft IntelliPoint\point32.exe
    C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
    C:\WINDOWS\twain_32\SiPix\SC-3300\USBPNP.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\utilities\Seti\SETI@home.exe
    C:\Utilities\SmartBarXP\SmartBarXP.exe
    C:\Utilities\FreeRam\FreeRAM XP Pro 1.40.exe
    C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
    C:\Program Files\SystemWorks\Norton Antivirus\SAVScan.exe
    C:\Program Files\SystemWorks\Norton Utilities\SYSDOC32.EXE
    C:\Program Files\Office\Office10\msoffice.exe
    G:\Toolbox\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Erik explores...
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.cnn.com/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Utilities\Spybot\SDHelper.dll
    O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - c:\utilities\WS FTP Pro\wsbho2K0.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\SystemWorks\Norton Antivirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\SystemWorks\Norton Antivirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
    O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\SystemWorks\Password Manager\AcctMgr.exe /startup
    O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
    O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
    O4 - HKLM\..\Run: [ASUS Probe] C:\Utilities\ASUS Probe\AsusProb.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe "
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [CTSysVol] C:\Utilities\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [CTDVDDET] C:\Utilities\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe "
    O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
    O4 - HKLM\..\Run: [USBPNP] C:\WINDOWS\twain_32\SiPix\SC-3300\USBPNP.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [ASUS SmartDoctor] C:\Utilities\ASUS Smart Dr\SmartDoctor.exe /start
    O4 - HKCU\..\Run: [seticlient] c:\utilities\Seti\SETI@home.exe -min
    O4 - HKCU\..\Run: [SmartBarXP] C:\Utilities\SmartBarXP\SmartBarXP.exe
    O4 - HKCU\..\Run: [FreeRAM XP] "C:\Utilities\FreeRam\FreeRAM XP Pro 1.40.exe" -win
    O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] C:\Utilities\SBAudigy2ZS\Program\Startup Menu\ChkColor.EXE
    O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Office\Office10\OSA.EXE
    O4 - Global Startup: Norton System Doctor.lnk = C:\Program Files\SystemWorks\Norton Utilities\SYSDOC32.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\Office\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra 'Tools' menuitem: Bookmark Manager Pro (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Bmp (HKLM)
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash4/cabs/swflash.cab

    I will try reinstalling the video stuff but I have to wait until Friday to do it. Thanks for your help!

    Erik
     
  14. 2004/05/25
    Lonny Jones

    Lonny Jones Inactive Alumni

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    Looks fine to me :D
    I Dont see anything new
     
  15. 2004/08/19
    immortal65

    immortal65 Inactive

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    2004/08/19
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    I'm having the exact same problem :( I just installed a new video card made by Asus along with their "enhanced" drivers. Everytime I boot up I get the same thing with the locked DB and eio.dll.
     
  16. 2004/09/03
    funnies

    funnies Inactive

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    0
    Same with me....

    I have the same "Loading kernel dll (EIO.dll) fails! Program aborts" msg. It began yesterday when I have installed my new graphiccard Asus A9600 XT/TVD. I have downloaded all the new drivers but it won't go away. Anyone any suggestions? :(

    Thanx!
     
  17. 2004/09/03
    PeteC

    PeteC SuperGeek Staff

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    funnies - Welcome to the Board :)

    I'm not sure that the problem originally posted was solved - the original poster never came back to confirm.

    As you will have read the root cause appears to be the Asus drivers. My only suggestion at this point is to email Asus technical support.
     
  18. 2004/10/13
    StainzE

    StainzE Inactive

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    Yep same here! I installed the Asus v9999GE graphics card and now when my machine boots up it decides to reboot, sometimes once sometimes 3 or 4 times.... until windows traps it. The file I have trouble with is the EIO.SYS file which is an Asus Driver file.

    I contacted Asus and after a couple of days they replied it might be SP2 - uninstall it :confused: I did mention to them that this happened even before I installed SP2!

    My mobo is Asus A7N8X-X..

    Any ideas please :cool:
     
  19. 2004/10/16
    Avispa

    Avispa Inactive

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    Have the same problem, but found a temporary solucion...

    MoBo, asus p4pe, GC, asus 9999ge.

    EIO.DLL error and cant start kernel etc error.

    UNINSTALL the smart doctor utility, the EIO.DLL file is NOt a grafic carda driver but something related with the smart doctor, that for some reason....bring startup problems (sometimes).

    At least in my case once UNINSTALED SMARTDOCTOR, had no mor problems EIO.DLL related.

    I have done this 5 times, and 5 times it worked!!!

    Something esle the omega nvida driver hang my PC, make it reboot, reboot, etc.......


    Hope it works 4 u.

    And I hope asus resolves this problem a.s.a.p.

    Sorry for my bad english, I am kinda far away!! :)
     
  20. 2004/10/21
    si91project

    si91project Inactive

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    Fixed mine

    Here is what happened with me..
    I was getting the EIO.dll error and 2 other similar errors on start up. I searched my system files to find out what the EIO file was, and it was a file for the SmartDoctor feature on the ATI line of Video cards ( mine being a 9800 Pro.) made by asus. What i did was go to all programs/ Asus and pined SmartDoctor to star tup , and just like magic... no more errors.
     
  21. 2004/10/29
    Lunt

    Lunt Inactive

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    Having a bit of trouble understading your english.... what do you mean you go to "all programs/Asus and "pined "???....you put a shortcut or the .exe of Smart doctor in the startup folder?......I am having the same Start Service dialog box errors and the EIO.dll error as well.....I guess I will just unistall smart doctor and see what happens......as for the fellow that was rebooting 3 or 4 times in a cmd prompt I tires the sfc/ scannow program and that seemed to clear up the blue screen....but I cant figure out how to get rid of this other ****....
     
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