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Old 4th April 2010   #1
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How to fix my HP CDROM/DVD drive glitches ?


Hello ! ^^
when I want to watch a DVD, I get video and sound glitches... sometimes WMP or VLC can't even read the DVD. I get an error message.
Once it happened before and I figured out that it was because of a software conflict : I think it was because of Quick Play application, so I blocked this application and since then it worked fine. But now, the problem cames back... and the strange thing is that when the DVD driver try to read the DVD, my computer is making a lot of noises, the DVD driver seems to turn a lot more and I noticed that the CPU usage rises up to 50-60%.
Can you help me with this one ?
Thankssss a lot in advance for taking the time to solve my problem !

PS : my computer is an HP Pavilion DV5000, and my system is Windows XP SP2. My CDROM/DVD player is : SONY DVD RW DW-G520A


Last edited by cocona; 4th April 2010 at 11:29.
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Old 5th April 2010   #2
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You should uninstall Quicktime in Control Panel -> Add or Remove Programs. VLC should be able to play any of the Apple based videos. I have set VLC to be my default player now. Download the latest version of Quicktime if you can't live without it.

The DVD drive might be vibrating. It will clamp into the case, not be bolted in. Open the case (if it is not still under warranty, where you should investigate getting it repaired), there may be instructions inside for taking the drive/s out, disconnect the drive, reseat and reconnect it correctly. You could try borrowing somebody else's drive to test (you will need to check it's connection, SATA or IDE).

Matt

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