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Old 17th November 2007   #1
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Laptop does not detect CD/DVD Drive


Recently, my laptop has not been detecting its CD drive, i have no idea what happened, when i go to my computer there is no icon, when i go to device manager there is no drive...

Anyone know of anything i can do?

Thanks!!!!

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Old 17th November 2007   #2
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Take a look in the BIOS and see if it is detected there - laptop BIOS's are often limited so that may not be possible.

If the BIOS does not show the CD drive - and nor does My Computer or Device Manager a hardware failure is a possibility.

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Old 18th November 2007   #3
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Originally Posted by PeteC
Take a look in the BIOS and see if it is detected there - laptop BIOS's are often limited so that may not be possible.

If the BIOS does not show the CD drive - and nor does My Computer or Device Manager a hardware failure is a possibility.
Ok, I get to that by restarting and holding F2 right?

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Old 18th November 2007   #4
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Can't be sure which F key it would be on your laptop to allow you to enter setup - as it may be called. Generally comes up on the screen on Boot - Press F* to Enter Setup ....

If you have the manual check it out.

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Old 18th November 2007   #5
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Originally Posted by PeteC
Can't be sure which F key it would be on your laptop to allow you to enter setup - as it may be called. Generally comes up on the screen on Boot - Press F* to Enter Setup ....

If you have the manual check it out.
Ok thanks, I did that, and under the hardware tab, there was no CD/DVD rom detected, so I went to the exit tab, and clicked the Load default settings and saved changes and exited. My computer restarted and finished everything so I went to My Computer and there was a new icon there, it had some sort of drive picture, but instead of a disc next to it, there was a question mark. Then it disappeared...

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Old 18th November 2007   #6
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IMO the drive has failed

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Old 19th November 2007   #7
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dang...if youve ever done this, are laptop drives hard to replace?

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Old 19th November 2007   #8
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Not a job I have done, but will depend on the make of laptop. Either Google for repair manual or post the make and model number here.

I would ascertain the possibility of replacing the drive yourself before trying to acquire another.

The only other possibility re. apparent failure is poor connections - would be a good idea to reseat them if you can find the way in.

I am seeking a second opinion on this in case I have missed a trick.

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Old 19th November 2007   #9
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For repair manual read service manual.

No further suggestions from Matt, but open to suggestions from others.

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Old 20th November 2007   #10
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Originally Posted by PeteC
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Sorry Pete. I have only opened an odd few, but I must say that those and the service/repair manuals I have looked at make it quite easy for the CD/DVD drive to be replaced.

I would expect that all the different models have different methods for opening, so the service manual would be the best guide. I have found several manufacturer's that have them for download, but they are not necessarily included with other downloads for that model (you may need to search the laptop's Support website).

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