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Resolved HP smart web printing add-on error

Discussion in 'Other PC Software' started by amkeew, 2009/07/26.

  1. 2009/07/26
    amkeew

    amkeew Inactive Thread Starter

    Joined:
    2008/12/27
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    I downloaded IE 8 about a few days back. After installation, during first start up, IE 8 asked for the an add-on, HP smart web printing, which I downloaded and installed.

    Due to some other issues, I restored my computer (XP Pro) to an earlier date. This naturally ******* up both IE 8 and this HP smart web printing add-on. So, I reinstalled IE 8 and got it working. The HP add on would not reinstall asking for some msi file.

    Now every time I open a folder on the desk top (even recycle bin), I get a small windows installer window asking

    "Insert SmartWebPrintingOC disk and click OK ".

    I don't' have this **** disc since the original program was downloaded form the web. After I click cancel three times, this window goes away and the folder opens. And this happens with every folder I open from the desktop.

    Now I have uninstalled all the HP printers from my computer. And yet, this annoying message keeps appearing. I tried to delete HP folder in C:/Program Files but it wouldn't delete saying some file is in use.

    How do I get rid of this smart web printing prompt ? Thanks.
     
  2. 2009/07/26
    amkeew

    amkeew Inactive Thread Starter

    Joined:
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    Solved - I uninstalled the HP smart web printing using add/remove programs and the prompt window is gone.
     
    lj50 likes this.

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