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Old 10th June 2009   #1
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Back-up failure using SyncBackSE V5.5.0.9

I downloaded a trial version of SyncBackSE, and though I like it, before I buy it, I would like to get it to work right. Trying to do a full back-up from internal C: drive to external F: drive, I get a "failure" at the end of the back-up as "(5) Access is denied" to the same four "Program Files\Common Files\Adobe\Acrobat\Active X\(file name)" files each time.

I've got a feeling that I can eliminate these four files through "filters", but can't get the entries correct. Can someone help as I can't get Support help from 2Bright Sparks as I haven't bought the software yet. A "Catch 22" situation. TIA

Dennis

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Old 10th June 2009   #2
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Could be that there are files that are in use.
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Old 10th June 2009   #3
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My System

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Trying to do a full back-up from internal C: drive to external F: drive .....
Synchback is not designed to backup Operating Systems - it is aimed at data backup.To back up an Operating System you need imaging software such as Acronis True Image. See Can SyncBack/SE/Pro make an exact copy of my hard drive?

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