[Resolved] Yahoo Mail auto Complete has stopped working

**jorjab** · 5th June 2009

I have Yahoo Mail Plus. A couple of weeks ago, when composing outgoing email, the auto complete for addresses stopped working. I have been round and round with Yahoo and they tell me it is something on my computer that is stopping it and that it is my problem not theirs.

I have tried everything they said and cannot get the auto complete to work. Yahoo support had me disable all add-ons in Firefox, shut down my firewall and anti virus programs etc. Nothing works. I have tried it also with Yahoo mail (not the Plus version) in IE 6, Opera latest versions, Firefox and even the old version of Netscape I have.

Anyone have any suggestion as to what might be causing the problem. It used to work but I cannot pinpoint what I did when it stopped working.

Thanks

**Arie** · 14th June 2009

It would be a setting in the browser you are using to access Yahoo.

**jorjab** · 14th June 2009

Arie, If it is, I cant find it.
Happens in Internet explorer 6, Firefox latest versions , Opera and even an old netscape version. That is why I believe it has to be something on the PC instead of the browser.

Other then using updated latest version of firefox, I have not changed any of the browser settings. Netscape and IE I don't update (run into more problems with IE when I do and rarely use and of course Netscape is obsolete. Opera is usually latest version and there I don't change the settings either from version to version.

Any other ideas? Thanks

**Arie** · 15th June 2009

AutoComplete is a browser function. I have no knowledge of Yahoo mail, I am assuming it is just a web page you open like hotmail right?

**jorjab** · 15th June 2009

No, in this case this is a function of Yahoo mail. The auto complete you are referring to in the browser works fine.

This is a function in Yahoo mail. I choose compose and in the To: part when I began to type in a name of someone in my Yahoo contacts, then it used to offer some choices from my address book. If I were to start typing Smith, it would start choosing all the smiths that are in my Yahoo contacts. Then I would simply hilite the one I want and it would put their email in that to space.
This automatic choice is what is no longer being given to me. I can still find the addresses in the address book by clicking on the To but simply entering letters in the address filed is what no longer works.

I still think it a yahoo problem but they said no way and nothing more I can do with them even tho I have a paying subscription. Used to work in paying or non paying versions. It is just a pain to do this way when I was so used to the other.

I go to myyahoo.com web page, Login, then choose Yahoo mail, then compose. It brings up a window just like any other email program with the from to etc fields etc.

Arie, Thanks anyway.

**jorjab** · 6th October 2009

I just discovered that the problems posted in this thread, as well as several other problems I had, were due to Zone Alarm Pro. Turns out that they all disappeared once I installed an older version that I had saved (vers
8.0.298.000) from last March, 2009. All my problems then disappeared.

These problems apparently began once I did an update to the above mentioned version of Zone Alarm Pro. I could never figure out why.

Have used Zone Alarm for several years but will not be using it any
longer. Now I know why Arie not like the product.

I now give thumbs down to Zone Alarm.

**Arie** · 6th October 2009

I've marked this thread as 'Resolved'.

Quote:

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