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Old 5th August 2002   #1
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PC Anywhere won't answer phone
I recently installed PC Anywhere on my Win 98 machine. I installed a host and remote user for both my cable modem and my robotics phone modem. I can get my cable modem to answer when I'm in my house. But I can't get my phone modem to pick up from a distant location. The phone rings, but it won't pick up and talk to me. It's probably just a simple setting, but I don't know what it is. Any ideas?
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Old 5th August 2002   #2
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Right click on the Host icon and go to properties. Make sure the modem or your specific modem is selected. (not tcp/ip)
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Old 5th August 2002   #3
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Right ... I had already done that. THanks
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Old 9th August 2002   #4
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Is your robotics phone modem internal or external

If External make sure it is set to auto anaswer (dip switch 5 up)

US Robotics Sportster Dip Switch Settings:

Dip Switch
Switch Setting

(1) DTR normal/override
Place in "Override" position to force DTR on

(2) Verbal or Numeric Result Codes
N/A since result codes should be turned off

(3) Suppress or Display Result Codes
Place in "Suppress" position

(4) Echo/No Echo of Off-line Commands
Place in "No Echo" position

(5) Auto Answer/No Auto Answer
Place in "Auto Answer On" position

(6) Carrier Detect normal/override
Place in "Override" position to force Carrier Detect on

(7) NVRAM or Factory Defaults
Place in "Factory" position

(8) Dumb or Smart mode
Place in "Smart" mode
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Old 9th August 2002   #5
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My modem is internal. How do I check the settings if it is internal? Where is it?

Thanks
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When you Right click on the Host icon and go to properties is the check mark on a com port or the modem?

Are the versions of PcA the same on both ends? Seems like I recall ver 10 haveing a problem with win XP.

ps. Symantecs web site is to die for...
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This may not be the case here but there have been cases discussed on this BB in the past about Internal PCI Modems not working properly when a cable Modem is also involved.

An External would probably work fine.

I am lead to believe that 2K and XP work much better with External Modems anyway.

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Old 10th August 2002   #8
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PcA versions are both same version. Check mark in properties is on modem not com port.
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