Automatic live update Norton. how to schedule?

My friend has Norton Internet security suite. I can find a setting for turning live update on. I can't find a setting for scheduling automatic live update. I checked the task scheduler and only found a schedule for doing a scan.

If I need to manually add a task to the schedule what is the exe that I need to point to?

She has Windows XP Home edition.

 

Hi Christer,

I didn't realize the newer versions don't need to be scheduled. (I don't use Norton anymore). I'll check the version she has. I have to unhook my computer to hook hers up to the internet, and then I'll check through live update. I downloaded the file you gave me a link to, just in case. Thanks.

 

Christer I can't find the option to change LU schedule. I get to the 'general settings' and there isn't an option there. Then I tried to run live update manually but the wireless connection got disconnected- now I know why I don't have a laptop. I did not see an option when trying to run LU manually. I must be blind! Also where do I check her version? Don't see an about anywhere.

 

Hi Christer,

'Configuration for live update' is not a screen I have been able to get to yet.
I did finally get a run live update and updated all the components of her Norton. I tried to install the LU newest version from the link you gave me, but it said she already has it. I tried to click run live update again to get to the window that has the 'options' but I got a message about one incidence of LU already running and try later. I had to unhook internet from her computer to get onto internet on mine. So, I haven't had a chance to try 'later'. I should wait past that 5 minutes after startup mark. Then it doesn't check for 240 minutes, right? Then I won't get the error message.

As far as I can tell, she has 2006 and the version I found somewhere, can't remember what component it was for (grey moment) 3.2.0.68

 

Hi Christer,

I finally got into the options for LU and changed the settings. Thanks. I would have never figured out where that option is!

 

One more question. I can see how to set up a custom scan for Norton internet security scan, but where is the setting for the one that runs automatically?

 

She has 2006. I was working on her system, and a security scan just started on it's own. Actually now that I think about it, automatic is good for her. I will tell her not 'fix' anything but tracking cookies without checking with someone (who knows more than she does.)

 

Hi Alicia J, Christer, and readers,

This is Michael from the Norton Authorized Support Team. I saw that there was quite a lot going on in this thread, and thought I'd jump in here to provide some official instructions for enabling Automatic LiveUpdate.

To enable Automatic LiveUpdate in Norton products from 2007 and later:

1. Start your Norton product.
2. On the Norton AntiVirus tab or the Norton Internet Security tab, click Settings.
3. Under Basic Security, click LiveUpdate.
4. Click Turn On.

To enable Automatic LiveUpdate in Norton products from 2006 and earlier:

1. Start your Norton product.
2. Click Options. Click Norton AntiVirus if you see a menu.
3. Click LiveUpdate.
4. Check Turn automatic LiveUpdate on (recommended). This turns on Automatic LiveUpdate for all Norton programs.
5. Click OK.

To see these instructions in the Norton Knowledge Base, click on this link: http://service1.symantec.com/SUPPORT/sharedtech.nsf/0/426899af17b7cfd088256b2600715d96?OpenDocument&seg=hm&lg=en&ct=us

Also here's the official word regarding automatic virus scans: "Provides continuous, unobtrusive protection against viruses, malicious code, and Trojan horses, by automatically scanning files as they are downloaded, opened, created, or run. Removes virus, worms, and Trojan horse infections automatically, without interrupting your work." In other words, virus scanning is always happening in the background.

Here's a link to the Norton Knowledge Base article containing the above information for Norton Internet Security 2006: http://service1.symantec.com/SUPPOR...5705f0061d9da?OpenDocument&seg=hm&lg=en&ct=us

Hopefully this information proves useful.

Best wishes,
Michael

 

Hi Michael,

Thanks for your info. Nice to have you join us.

 

LiveUpdate

Hi Christer,

In your earlier posting you state that you disconnect from the Internet when installing applications. Were you disconnected from the Internet when you installed Norton Internet Security 2005? Please let me know.

Thank You,
Michael York

 

Hi Christer,

I understand that you stay disconnected from the Internet when installing applications.

However, for Norton AntiVirus, Internet Security or Norton 360, I would reccomend that you stay connected to the Internet. This will enable our products to run all of the necessary updates prior to their actual launch and scan, including background scanning. The selection for "Turn On Automatic LiveUpdate" will stick if you are connected to the Internet during the installation.

I hope this information helps.

Thank You,

Michael York