Hi Ian. Since Real Player won't uninstall from add/remove programs the proper way download and run the portable version of revo uninstaller from here, http://www.revouninstaller.com/revo_..._download.html
. When the program opens highlight real player and select uninstall. Let Revo run and remove real player.
If that doesn't work then we will have to remove real player manually. Open My Computer. Navigate to the following directories and remove real player
and the folder real
if they are found.
C:/Program Files/Common Files.
C:/Documents and Settings/User Name/Application data
C:/Documents and Settings/User Name/Local Settings
C:/Documents and Settings/All Users/Application data
C:/Documents and Settings/All Users/Local Settings
If there are other user accounts on this computer go into those accounts as well and repeat the steps above. Delete Real Player from the desktop, quicklaunch and start menu.
Lastly, Click Start< Search. Search for Real Player and remove any other files and folders that are found. Finally, empty your recycle bin and reboot the computer.