Windows, Operating System, Security, Networking, Malware, Support, Forum, Help Site Check Our Facebook Page!
Notices
Other PC Software Post questions here about PC Applications, Office Software, Games etc.


Register your FREE account to unlock additional features at WindowsBBS.com
   
 
 
LinkBack Thread Tools
Old 5th January 2009   #1
Inactive
THREAD STARTER
 
Profile:
Join Date: Dec 2008
Location: Spokane, WA
Posts: 5
Computer Experience:
intermediate
luncho Reputation Level

Can't install quick time or iTunes


When I try to install iTunes and Quick Time, it stops at the quick time installation and tells me I have a newer version of quick time already installed, which I really don't. I've uninstalled everything associated with QT and removed everything I could find in the registry and I still get the same results. I'm thinking I'm missing something in the registry that needs to be removed. Any thoughts?

luncho is offline  

 

Register
to remove this ad.
 
 

Old 5th January 2009   #2
WindowsBBS Team Member
 
Evan Omo's Avatar
 
Profile:
Join Date: Sep 2006
Location: Walnut Creek, California, United States
Posts: 5,290
Computer Experience:
Intermediate+
Evan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation Level

My System
Send a message via MSN to Evan Omo
Hi Luncho. Welcome to Windowsbbs!

So quicktime doesn't install because it thinks that you already have a newer version of it installed?

1. Have you downloaded the latest version from here, http://filehippo.com/download_quicktime_player/?
2. If you are using the latest version of it and its still not installing then click Start< Search. Search your harddrive for the terms Apple and Quicktime.
3. If nothing shows up, open up My Computer, then open the C drive.
4. Browse to the following directory C:/Program Files.
5. Right-click on the QuickTime folder and click Delete from the shortcut menu.
6. Now Navigate to C:\Windows\system32\.
7. Remove the files QuickTime.qts and QuicktimeVR.qtx.
8. Empty your recycle bin.
9. Restart your computer.
10. Shut down all backround programs that are running and then try installing quicktime player again.

Evan Omo is offline  

Did you find this post helpful? Yes | No
Old 6th January 2009   #3
Inactive
THREAD STARTER
 
Profile:
Join Date: Dec 2008
Location: Spokane, WA
Posts: 5
Computer Experience:
intermediate
luncho Reputation Level

Thanks, But that did not work either. I have nothing associated with apple or quicktime left on my computer and it still says I have a newer version of quicktime and can't install which is impossible because I'm trying to load the newest version. To answer your question before, I was using ver 7.1 and tried to update to 7.5.5 and got the "you already have a newer version installed". I even tried earlier versions and get the same error or one that says the load is corrupt. I can't remember the code but I think it was 8203 or 8023 for the corrupt error.

luncho is offline  

Did you find this post helpful? Yes | No
Old 6th January 2009   #4
WindowsBBS Team Member
 
Evan Omo's Avatar
 
Profile:
Join Date: Sep 2006
Location: Walnut Creek, California, United States
Posts: 5,290
Computer Experience:
Intermediate+
Evan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation Level

My System
Send a message via MSN to Evan Omo
Ok since you get that error message saying that there is already a newer version of it is installed means that that there are still remnants of it left on your system. Try searching your registry again for the terms apple and quicktime. The last thing that I can offer is to download and run the windows installer cleanup utility. http://majorgeeks.com/Windows_Instal...ity_d4459.html. When you run it select quicktime and the other apple components from the list and select remove.

Evan Omo is offline  

Did you find this post helpful? Yes | No
Old 6th January 2009   #5
Inactive
THREAD STARTER
 
Profile:
Join Date: Dec 2008
Location: Spokane, WA
Posts: 5
Computer Experience:
intermediate
luncho Reputation Level

Didn't work either. I'm afraid I'm gonna hose up my registry one of these times. Is there a utility that will let you toggle the installation step by step so you can see where it is looking? It's probably some silly thing.

luncho is offline  

Did you find this post helpful? Yes | No
Old 6th January 2009   #6
WindowsBBS Team Member
 
Evan Omo's Avatar
 
Profile:
Join Date: Sep 2006
Location: Walnut Creek, California, United States
Posts: 5,290
Computer Experience:
Intermediate+
Evan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation Level

My System
Send a message via MSN to Evan Omo
There is no utility that I am aware of that will show you exactly where the setup file is installing the files to. I understand how frustrated you must be with quicktime not installing. The cause is probably something silly. There is most likely some little file somewhere in windows thats blocking the installation. I am afraid that I don't know of any other solution for you to try but I will see what I can find and let you know if I find anything.

In the meantime, I am sure other members will offer their advice and expertise on this subject. Have you tried contacting apple for help?

Evan Omo is offline  

Did you find this post helpful? Yes | No
Old 8th January 2009   #7
Inactive
THREAD STARTER
 
Profile:
Join Date: Dec 2008
Location: Spokane, WA
Posts: 5
Computer Experience:
intermediate
luncho Reputation Level

Thanks Evan. I have just searched Apple's knowledge base and have been avoiding calling, but I think I may have to at this point. You've been great and Thanks again.

luncho is offline  

Did you find this post helpful? Yes | No
Old 8th January 2009   #8
WindowsBBS Team Member
 
Evan Omo's Avatar
 
Profile:
Join Date: Sep 2006
Location: Walnut Creek, California, United States
Posts: 5,290
Computer Experience:
Intermediate+
Evan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation Level

My System
Send a message via MSN to Evan Omo
Your Welcome. Glad I could be of some assisstance.

Evan Omo is offline  

Did you find this post helpful? Yes | No
Old 14th January 2009   #9
Inactive
THREAD STARTER
 
Profile:
Join Date: Dec 2008
Location: Spokane, WA
Posts: 5
Computer Experience:
intermediate
luncho Reputation Level

Hey Evan,

Just to let you know, I ended up buying a new hard drive and rebuilding it from scratch...should have done it months ago. It solved a number of problems. Oh and I was able to install quick time.

Thanks again.

luncho is offline  

Did you find this post helpful? Yes | No
Old 14th January 2009   #10
WindowsBBS Team Member
 
Evan Omo's Avatar
 
Profile:
Join Date: Sep 2006
Location: Walnut Creek, California, United States
Posts: 5,290
Computer Experience:
Intermediate+
Evan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation LevelEvan Omo Reputation Level

My System
Send a message via MSN to Evan Omo
Great! I always like a happy ending. Glad your system is back up and running.

Evan Omo is offline  

Did you find this post helpful? Yes | No

Having problems with your computer? Does it crash or freeze? Is your pc slow? Our technicians can identify any issues and fix your PC quickly and reliably.

 

THIS THREAD HAS EXPIRED.

Are you having the same problem? Please post a new thread, but first you'll have to join us by Registering (FREE).



Discussion Forums
Operating Systems
Windows 8 Windows 8
Windows 7 Windows 7
Windows Vista Windows Vista
Windows XP Windows XP
Windows Server System Windows Server System
Legacy Windows OS Legacy Windows OS
Internet & Networking
Networking (Hardware & Software) Networking
Internet Explorer Internet Explorer
Microsoft Mail Microsoft Mail
Firefox, Thunderbird & SeaMonkey Firefox, Thunderbird
      & SeaMonkey

Web Applications & Cloud Web Applications & Cloud
General Internet
Security
Malware and Virus Removal Malware and Virus
     Removal

Security and Privacy Security and Privacy

Other
Other PC Software Other PC Software
Test Posts Test Posts
Hardware
PC Hardware PC Hardware
Mobile Devices Mobile Devices
Community
Introductions Introductions
General Discussions General Discussions
Site Comments & Suggestions Site Comments
      & Suggestions

News News @ WindowsBBS

Thread Tools


Find us on Facebook   Web Of Trust Rating

All times are GMT. The time now is 04:46.


Recent Discussions
HP Printers Drivers for W8/8.1 (2)
Best practice regarding browser cac.. (7)
Touchpad freezes (3)
New Technology and the old folks (1)
Locked Folders and Files Win 7 (4)
Spyware Blaster Update. (1)
Recovery Image (5)
Windows Defender and Kaspersky (6)
Is a windows XP machine used in thi.. (4)
trying to browse and upload an acco.. (3)
Start up problem on windows xp (6)
Tabbed Browsing In Windows Explorer.. (2)
XP and MS Popup (28)
Dual Boot Question (8)
Repair Windows XP using USB (9)
[Is Windows 2000 still supported by.. (3)
Application not responding (27)
Windows 7-Internet connection conce.. (14)
ink for HP photosmart (5)
[Login password required when resum.. (2)


Donate!
Support Windows BBS!



Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO
Copyright 2002 - 2013 WindowsBBS.com. All rights reserved.
FDMA Media LLC
Terms of Use, Legal Information & Privacy Policy
Page generated in 0.10908 seconds with 7 queries