I'm using an IBM 701 486/75Mhz with the Windows 95 when I travel. My internet provider is PeoplePC. I downloaded their most recent dialer program as it purports to allow me, while off line, to get the local access number, or lack thereof, of anyt community I happen to be in. When I installed the file it placed a new dialup connection box in Explorer. However, when I attempted to use it the file reported a script error. I then learned that for the program to run properly I needed another file from Microsoft which I installed. However, I still got the same script error. I contacted Tech Support at PeoplePC and they advised I should uninstall and then reinstall the program.
Restart your computer in Safe Mode.
> > > Double click on My Computer.
> > > Double click on C: Drive
> > > Double click the oldreg.reg file
> > > Click Yes , when prompted to import the registry code.
> > > Click the plus(+) sign next to HKEY_LOCAL_MACHINE.
> > >
> > > Click the plus(+) sign next to the software.
> > > Click the plus(+) sign next to Microsoft.
> > > Click the plus(+) sign next to Windows.
> > > Click the plus(+) sign next to Current Version.
> > > Click the plus(+) sign next to Uninstall.
> > > Right click on the link (D803840B-3882-11D4-B01B-0050BAA25E9C)
> > > Click on Delete
> > > Click Yes
> > > Close the Registry once the)
> > > value has been deleted.
> > > Restart the computer.
> > > Re-install the PeoplePC software now
The problem is that the string (D803840B-3882-11D4-B01B-0050BAA25E9C is not where TechSupport said it should be and using Regedit's Find command doesn't find it either. I zipped the files in the directory created by the install program but an attempted reinstall results in the message that I'm using the most recent version of the program and the install program exits. Since I got that message after I zipped all the files and did a cold reboot something somewhere is telling the install program that the dialing program is in existence. My thought is that it might be in the registry but I have no idea how to find a program's registry strings when you only know the programs name. Tech Support at PeoplePC gives me a phone number to call but that's just a recording that doesn't even apply to the problem. Any ideas?