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Old 1st July 2012   #1
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Pdf files acrobat reader cannot download


Hi I cannot download any PDF files with Acrobat Reader it keeps saying "This application has requested the runtime to terminate it in an unusual way.

Have looked in the forum and tried all the things suggested i.e. upgraded to Adobe Reader 10.1.3.

I have got installed the Adobe flash player 11 plug in is that the correct one?

I am on Windows 8.

It did say in one forum I should have 'Active x installed and thought this was covered by the Adobe flash player??? or should I download that as well.

Be grateful of any help as I desperately need to print a file.

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Old 1st July 2012   #2
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I am on Windows 8.
To clarify, I believe you mean to say, "Internet Explorer 8".

Windows 8 is an operating system.

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Old 2nd July 2012   #3
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Yes Tony, Snowdrop has it in her System Details.

Snowdrop, have you tried Foxit for opening PDF files? Neil.

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Old 2nd July 2012   #4
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Thanks Neil,

No haven't tried it but am now going to download it as I am getting desperate! cannot open any files now!! think I am making worse trying to put it right!!!Will let you know if it works.

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Old 2nd July 2012   #5
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Hi Neil,

Foxit worked!!! Thank you so much will stick with Foxit now had so much trouble with Adobe products they won't even let me delete the programs from control panel!!Still I will work on that one.

Just love this site there is always someone like yourself who know the answer

Kind regards
Marlene

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Old 3rd July 2012   #6
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Thanks for the info. Glad to know it sorted your problem. I use Foxit quite a lot and have had no troubles with it. Cheers Neil.

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