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wireless modem won't connect to stream

Discussion in 'Networking (Hardware & Software)' started by johnsdp, 2011/05/10.

  1. 2011/05/10
    johnsdp

    johnsdp Well-Known Member Thread Starter

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    Hello, I have a US Cellular UM175 modem and a MBR900 router setup that two laptops receive wifi from.
    Scottrade has a java based application that streams selected ticker symbol trade times and price continually as a streaming page.
    This setup has worked for two years but the other day it refused to stream the data. When the streaming quote page loads, it displays a "snapshot" of the pricing and times but does not update. There is a connection status indicator that shows "not connected ".
    The scottrade support says it's either a firewall or modem issue. And of course USCell says it is scottrade.
    Nothing has changed except I updated to Firefox 4.0 and since went back to 3.X.
    I brought the laptop to work and plugged into a LAN port and the stream connects and works fine.
    At home I did skip the router and plugged the modem directly into the computer and it still refuses to connect to the streaming quotes. The internet works fine.
    So the question is: do cell companies to software or firmware changes to modems unknown to the user and is it possible this is what has happened.

    Also I read somewhere to type www.microsoft.com:443 into the address of the browser to check port 443 and it comes back unable to load on BOTH the modem and LAN connection so I do not believe it is the windows firewall. www.microsoft.com:80 works fine to MS

    Neither Laptop will connect, one is an older XP SP2 machine and the other is a newer Dual Core Win7. They both have Avast! AV and connected last week using the cell modem.

    Any help is appreciated
     
  2. 2011/05/11
    TonyT

    TonyT SuperGeek Staff

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    This, along with your other tests, indicates that the provider is blocking certain ports via the modem.
     

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  4. 2011/05/11
    johnsdp

    johnsdp Well-Known Member Thread Starter

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    Thanks Tony, So far that is my suspicion also but they will not admit it.
    Next I plan to take the laptop and modem to another area and connect to another tower to be sure the local service router is not jazzed up.
     

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