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Old 16th June 2009   #1
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Printing Error from my printer p2015n
Dear all

I have printer Hp p2015n the problems start from not able to print through network. This printer has network pot and it has IP address assign to it, one day it stop working. I change the IP address still yet the same thing. Presently I cannot print from the printer even when I connect the printer directly to PC, it print error at the top of the paper like symbol^ MS PCLfont001.


I need your asistant.

Best regards

Babatunde
Last edited by babatunde; 16th June 2009 at 14:43. Reason: spelling
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Old 16th June 2009   #2
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Welcome to WindowsBBS

I don't see the connection between your printing problem and Microsoft Mail - moved to Networking.
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Old 17th June 2009   #3
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Quote:
Originally Posted by babatunde View Post
print error at the top of the paper like symbol^ MS PCLfont001.
That could be caused by a number of things, but I'd start with drivers. Try down loading the latest drivers from HP and install them.
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Old 19th June 2009   #4
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babatunde,

Post responses to the thread (as replies or quotes) - not to me personally.
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Old 22nd June 2009   #5
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Good day all,

I find it difficult to install the new software that i downloaded for this printer it always stop (installation failed) Today am going to download another driver and install directly.

I will get back to you shortly.

Best regards

Babatunde

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babatunde,

Post responses to the thread (as replies or quotes) - not to me personally.

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Old 22nd June 2009   #6
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Open the Printers folder on the PC, Right click on the printer and select properties. Go to the port tab and tell me what port is selected.
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Old 22nd June 2009   #7
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Sir

From the port Tab i have USB001 (Virtual printer port for USB).
_____________________________________________________________
The printer was using IP address before the problem started. I normally have this kind of problem and once i connect it with PC and reset the IP address it will work. But now even when i connect it to single PC am having this problem.

I count on u.

Regards

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Open the Printers folder on the PC, Right click on the printer and select properties. Go to the port tab and tell me what port is selected.

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Old 22nd June 2009   #8
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That means it is pointing to the USB port to print. Look for a port called TCP/IP like this one.
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File Type: jpg Print.jpg (43.7 KB, 2 views)
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Old 22nd June 2009   #9
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Sir,

I have this. I cannot find where to attached on this site/mail. I will like to attached what i have to you just like the one you sent to me just now.

I have the same print scrn you sent to me my is (192.168.1.109 Standard TCP/IP)

Regards
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Old 22nd June 2009   #10
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Only Contributing Members can post attachments - the workaround is to post on a photohosting site and post the URL here.
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Old 22nd June 2009   #11
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Thank you sir.

Sorry can Virus affect printer?
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Old 22nd June 2009   #12
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Check your private messages. I gave you an email address to send the screen shot to.
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