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Old 26th February 2009   #1
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Vista network map shows PC behind virtual switch


Help with home networking - I am running Verizon FIOS with their Actiontec wireless router. 2 PCs with networking enabled on both. They can both get to the internet however neither can see each other. 2 Weeks ago they could both see each other as well as use a shared printer, shared folders and such, now they are acting like independant PCs with an internet connection. 1 PC is connecting to the router via wireless the other is directly wired. One final piece of info, since this change I can no longer log onto the PC from the internet. The connection to my VNC server times out. I believe it's because it is behind this "virtual" switch. The Vista network map shows both PCs, but doesn't allow a connection to them. Any suggestions would be greatly appreciated.

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Old 26th February 2009   #2
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Check the vista firewall.

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Old 26th February 2009   #3
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Thanks for the suggestion - I'll double check but I am not using Vista firewall.

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Old 26th February 2009   #4
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Any other firewall ? Seems like a firewall issue.

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Old 27th February 2009   #5
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Thanks TonyT and reinfo - I turned off Norton 360 Firewall and all is well. There must have been some update to that program that knocked out the ability to see each other cause I've been running 360 since July and until the last 2 weeks had no issues with the sharing and printing as well as remote access...
Thanks for pointing me in the right direction - now just have to figure out what to turn back on and still allow access...

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Old 2nd March 2009   #6
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Originally Posted by benny93 View Post
Thanks TonyT and reinfo - I turned off Norton 360 Firewall and all is well. There must have been some update to that program that knocked out the ability to see each other cause I've been running 360 since July and until the last 2 weeks had no issues with the sharing and printing as well as remote access...
Thanks for pointing me in the right direction - now just have to figure out what to turn back on and still allow access...
Hi benny,

This is Mike from the Norton Authorized Support Team.

The Windows Firewall needs to be disabled with Norton 360 installed so that there are no conflicts. Also, make sure that there are no other third-party firewall's or anti virus applications running as well.

To correctly configure sharing in Norton 360 version 2, you will first need to make sure that you have created the shares correctly in Windows. Since you are experiencing problems, I would suggest that you remove the shares and re-create them.

The next step is to add the computers in your network to the "Trusted" list in the Norton 360 version 2 Firewall settings by following the steps below.

1. Make note of the IP addresses of the computers on your network that you are sharing.

2. Open Norton 360 version 2 and click on the "Settings" link.

3. Click on "Firewall Protection" and then click on the "Network Locations" tab at the top of the window.

4. Select the "Trusted" tab and then select the "Add" button at the bottom of the window and enter the IP address of the computer that you are sharing. You will need to complete this step for each computer that you are sharing.

5. When you are finished, click on the "Back" and then "Close" buttons.

Let me know if you are successful or if you have any problems.

Thank you,
Mike


Last edited by Michael York; 2nd March 2009 at 22:18.
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Old 2nd March 2009   #7
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4. Select the "Trusted" tab and then select the "Add" button at the bottom of the window and enter the IP address of the computer that you are sharing. You will need to complete this step for each computer that you are sharing.
Does N360 bind that PC any other way after IP address is entered?
This could be problematic with Dynamic IP addresses.

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