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Old 9th May 2008   #1
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Internet Connection Disabled


Hello, its my yearly problem coming home to roost, my daughter from school and connecting my Router to my desktop so she can connect her laptop and I can have my desktop BACK! I think I did everything right but,,,I can't see to connect my desktop to internet thru router. I can connect no problem without Router as you can see my this post. When I connect Router it shows near the clock I have connection at 100 mbps. When I go to Network Connections in Control Panel the 2 Icons are Internet Gateway, Internet Connection "disabled" below that it shows Icon Lan or High Speed Internet , Local Area Connection Connected, Intel Pro /100 VE Network Connection.
What am I doing wrong. This is all my desktop. Daughters Laptop hopefully will connecty up as soon as this fixed..Sorry for length
Thanks for any help..
~Paul

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Old 9th May 2008   #2
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Hi Paul

Hmm rt click the disabled and try to enable.

Let me know more about what happens when you do this.

Also drag your mouse to highlight the below, between the lines then rt click and copy.
--------------------------------------------
%SystemRoot%\system32\cmd.exe /c %windir%\system32\ipconfig.exe /all >>"%USERPROFILE%"\Desktop\Ipcfg.txt
--------------------------------------------

Next open cmd prompt and paste and press enter.

Then reboot, hook to router and do the same again.

When finished open the new Icon on your desktop and copy its contents and paste it back to here.

Before posting you may edit any IP addresses by using x's.

Do not hide the first number or last number.

Example 206.xx.xx.10. Only IP with numbers.

Mike

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Old 9th May 2008   #3
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Ahhhhhh, Michael Flynn, a fine Irish Lad if I ever met one you should live here in Boston with all your fine country men. Although I'm looking at the Carolina's to rest my head with family. Anyway thanks mike. I tried to "enable" but it just said Connection failed. Here is what I got after hitting the "RUN" command with the quote you gave me Mike. I have Windows XP Pro by the way.Hopefully this will help.
Thanks buddy,
~Paul



Windows IP Configuration



Host Name . . . . . . . . . . . . : dadsdell

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-13-72-C4-B4-7C

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.xxx.x.100

Subnet Mask . . . . . . . . . . . : 255.255.255.0

IP Address. . . . . . . . . . . . : fe80::213:72ff:fec4:b47c%4

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

Lease Obtained. . . . . . . . . . : Friday, May 09, 2008 8:37:23 AM

Lease Expires . . . . . . . . . . : Saturday, May 10, 2008 8:37:23 AM



Tunnel adapter Teredo Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Disabled



Tunnel adapter Automatic Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : C0-A8-01-64

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.100%2

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

NetBIOS over Tcpip. . . . . . . . : Disabled

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Old 9th May 2008   #4
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Paul

I need to know if this is from the one that connects?

I need one from it while it is connected to the router also. Of course after you do it you will need to disconnect from the router to post back?

Send me the other.

I am headed out for errands in about 15 minutes.

Yeah I need to come to Boston you got a spare bedroom for a week?

Mike

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Old 9th May 2008   #5
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Mike, this is the one while on-line,



Windows IP Configuration



Host Name . . . . . . . . . . . . : dadsdell

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-13-72-C4-B4-7C

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.100

Subnet Mask . . . . . . . . . . . : 255.255.255.0

IP Address. . . . . . . . . . . . : fe80::213:72ff:fec4:b47c%4

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

Lease Obtained. . . . . . . . . . : Friday, May 09, 2008 8:37:23 AM

Lease Expires . . . . . . . . . . : Saturday, May 10, 2008 8:37:23 AM



Tunnel adapter Teredo Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Disabled



Tunnel adapter Automatic Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : C0-A8-01-64

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.100%2

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

NetBIOS over Tcpip. . . . . . . . : Disabled

Mike I think this is the one with the Router hooked up. I hope I didn't ***** up the two...Come anytime to Beantown, you can allways sleep in a dresser draw like on Steinfeld with Krammers setup LOL
Thanks Mike

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Old 9th May 2008   #6
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Opps, here is the other one

Windows IP Configuration



Host Name . . . . . . . . . . . . : dadsdell

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-13-72-C4-B4-7C

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.100

Subnet Mask . . . . . . . . . . . : 255.255.255.0

IP Address. . . . . . . . . . . . : fe80::213:72ff:fec4:b47c%4

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

Lease Obtained. . . . . . . . . . : Friday, May 09, 2008 8:37:23 AM

Lease Expires . . . . . . . . . . : Saturday, May 10, 2008 8:37:23 AM



Tunnel adapter Teredo Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Disabled



Tunnel adapter Automatic Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : C0-A8-01-64

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.100%2

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

NetBIOS over Tcpip. . . . . . . . : Disabled

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Old 9th May 2008   #7
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HI Paul

Sorry errands included lunch and took longer than I expected.

OK so I see some things!

It is not your computer or network card or it would not work at all.

Your IPconfig tells me that you are appearently connecting to a Router directly for it to work OK with these settings.

Now I need to know about the devices. What type of Internet Modem?

Cable or DSL?

How do you connect things when they don't work?

Are you plugging directly to this Modem to get connected now? If so it is a combo Router/Modem.

What other device do you have? It sounds to me as if you have another Router? Do you? Or do you just have a Network Switch or Hub?

Give me the names and model numbers of your devices.

Start with internet cable that comes out of wall to (Modem) then a cable from that Modem to (Router?) or (Switch/Hub) then from there to the computer.

Mike

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Old 9th May 2008   #8
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Hi Mike, sorry buddy I had to do some things also. like I said, daughter home from college and its all about $$. Mike I have Comcast Cable. I have a Scientific Atlanta Modem/Model #2203C2 with backup battery from Comcast.
Wireless-G Linksys Broadband Router WRK54G.
To get online I have my Cable Modem connected to my Desktop PC's NIC plug in rear of Tower.
Then when I'm trying to use my Router and modem I run the RJ45 cable (think thats its name) from PC's NIC to Routers ports 1-4
Then my RJ45 cable from Modem to Internet port on Router.
NO HUBS or other Routers
I think thats what you needed Mike,,

~Paul

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Old 10th May 2008   #9
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Hi Paul

Remove cable that comes from the Comsast (that you have plugged into the Linksys internet port) and plug it into one of the Linksys regular ports.

Now try the WWW. If still no connect reboot once and try once more!

Mike

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May want to do a complete network powerdown. Pull power plug for cable modem and router. Turn computer off. Now go to kitchen and make that sandwich you've been dreaming about.
Now power up cable modem and eat your sandwich. When "Ready light" is on modem, powerup router... wait a couple of minutes and power up your computer. Assuming router is set to automatic DHCP both you and daughter should have internet connection.

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Old 10th May 2008   #11
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Remove cable that comes from the Comsast (that you have plugged into the Linksys internet port) and plug it into one of the Linksys regular ports.

Now try the WWW. If still no connect reboot once and try once more!
Mike, that didn't work

Hi Dennis, thanks for input, where do I find "Router auto set for DHCP" Mike has been killing himself trying to help me, I'm just at a lost. It all worked last summer.
~Paul

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Old 10th May 2008   #12
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May want to do a complete network powerdown. Pull power plug for cable modem and router. Turn computer off. Now go to kitchen and make that sandwich you've been dreaming about.
Now power up cable modem and eat your sandwich. When "Ready light" is on modem, powerup router... wait a couple of minutes and power up your computer. Assuming router is set to automatic DHCP both you and daughter should have internet connection.
Dennis, I exactly followed your directions for powering up and down my Cable Modem, Router, then PC. No luck still. When I can't get on-line and I go to Network Connections in Control Panel the 2 Icons are Internet Gateway, Internet Connection "disabled" I tried to enable it but no luck connecting is what that said. The only thing I'm thinking thats different from last time I did have this all working was, I used a different Firewall back then, I'm using "Online Armour" now. Could it be something like that
Thanks soooo much for all the help people..My daughter is finding out that I had her buffalooed all this time, I am thick as .......

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OK Here is what we do know.

You have a DHCP setup on your Computer (192.xxx.xx.x).

Since that works properly when connected directly to the Comcast cable modem that tells me the Comcast Device is also a Router. If it were not the the computer would retrieve and report WAN numbers like 64.xx.xx.xx etc.

In order for 2 routers to be inline requires special setup especially for the 2nd router the Linksys in this case.

So this is the reason I had you to remove the cable from the Linksys router WAN port into the switch port. The WAN is already available from the comcast device and should now be available on the LAN.

So for now! What I need to know is!

1. Does the cable that comes from the Comcast device into 1 of the switched ports on the Linksys light up the port lights on the Linksys port?

Unplug it and replug did the lights go on and off.

If they do come on then one of the lights on the Comcast box should have light that says PC or LAN. Is it lit as it is when when cable is connected directly to computer?

If not is the cable you are using a Crossover cable? If you are unsure you need to get a regular patch cable.

Get me this info. I will be available until about 2:00 PM EDT.

Mike

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Paul untill you get a connection the firewall is not an issue. But turn off Armor and confirm windows firewall is also off now.

Mike

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Old 10th May 2008   #15
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Hi Mike, Okay my friend...first I wanted to tell you that Comcast Cable changed my Modem from last year to a Modem that also runs my Phone system. That Digital Phone . It has a Battery backup so when I unplug the Modem all the lights go out on Modem except for "Power" and "Battery". I just looked at back of Modem and there is a RESET button for Reboot Battery. I'm sorry I forgot about the Modem being new this year. When I do plug in the cable to Router port the light on Router port does come on. Then off when I unplug cable. On the Linksys Router The Power light in on , a WLAN light is on, A Port light is on and the Internet flashes really quick like its suppose too, I believe.

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