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Old 25th September 2007   #1
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Network Error HP LaserJet P2015dn


Hello,
We have a Simple network in the office with 10 computers connected through a Switch (Power Switch CNET CNSH 1600) and a Patch panel.
The problem is We can access the Internet and all other shared resources (Files, Folders and Printers) except the newly purchased printer HP LaserJet P2015dn which we have installed through the network detected having IP Address 169.254.151.38 and Mac address 001A4B13E51F. The printer is successfully installed but when you print any document it gives a print error message. Can you please help me to sort out this problem.

Your help is greatly appreciated.

Nb: All computers acquire IP addresses dynamically.

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Old 26th September 2007   #2
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Originally Posted by Kile
Nb: All computers acquire IP addresses dynamically
From what? Do you have a server or router on the network giving out IP addresses? That address (169.254.151.38) is what I'd expect to see if there wasn't dynamic addressing on the network.

Can you give an example of the IP address of another computer on the network?

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Old 26th September 2007   #3
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Network Printer error HP LaserJet P2015dn


Hello,
Computer's Ip address as 192.168.2.4 etc., and default gateway as 192.168.2.1

While installing the Network printer just after the printer was detected and the assigned ip address 169.254.151.38 there was an option whether the ip address should be assigned automatically or set a static address. Could this be the solution.

Hope to hear soon from you.

Thanks,

Kile.

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Old 26th September 2007   #4
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IP addresses in the 169.254.0.0 subnet are automatically generated by a system set to dynamic when it can't find a DHCP server to give it an IP address (most modern routers have DHCP built in). Therefore, it is a classic symptom of a system not being able to communicate correctly on the network.

The most likely cause is a basic connection problem:
  • Faulty cable - try a different cable
  • Wrong type of cable. With routers you often need to use a standard straight-through cable. If you connect using a cross-over cable, you can get the error you are seeing.
  • Faulty port - try connecting to a different port on the router
  • Cable not connected correctly - check that your cables haven't become disconnected.
If none of the above works, try setting the IP address of the printer manually. 192.168.2.200 should be OK.

If none of that works, there is a possibility that it is the network NIC in the printer that is faulty.

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Old 26th September 2007   #5
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For my curiosity ....
Reggie, if network printer was configured as static address and nothing was inputed to static IP field when originally configured, could this cause / force a 169.154.x.x subnet IP assignment??
Technically, I would be disappointed in user interface software if it allowed this action to occur (no IP address inputed into static request IP field).

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Old 27th September 2007   #6
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Originally Posted by Dennis L
For my curiosity ....
Reggie, if network printer was configured as static address and nothing was inputed to static IP field when originally configured, could this cause / force a 169.154.x.x subnet IP assignment??
Technically, I would be disappointed in user interface software if it allowed this action to occur (no IP address inputed into static request IP field).
I think that depends on the software. Most systems won't let you leave the fields blank.

Automatic should always try to find an IP via DHCP or BOOTP first. 169.154.x.x should be what the system falls back on after it has failed to get a response to the BOOTP packets.

Use of the address space 169.154.0.0/16 (IPv4 Link-Local addresses) is set out in RFC 3927. Within this, section 1.9.2 states:
Quote:
If a host finds that an interface that was previously
configured with an IPv4 Link-Local address now has an operable
routable address available, the host MUST use the routable
address when initiating new communications, and MUST cease
advertising the availability of the IPv4 Link-Local address
through whatever mechanisms that address had been made known to
others.
I think not using a DHCP address when one was present would go against this directive. However, I also think RFC are advisory - a bad designer may not follow this.

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Old 27th September 2007   #7
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Thank you Reggie.
Sorry, did not mean to high-jack thread.

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Old 27th September 2007   #8
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Originally Posted by Dennis L
Thank you Reggie.
Sorry, did not mean to high-jack thread.
No problem - I think the extra background may make it easier for the original poster to understand what is going on. And then there is the fact that I enjoy getting my geek hat on

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