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Old 17th February 2003   #1
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Ping - General Failure


I am receiving a "General Failure" when I try to ping any site or do a tracert to any site. What is causing this?

My network is as follows:
3 local PC's.
D-Link wireless router (used as a wireless hub)
3-Com ISDN router/modem

The ping worked before I put the 3-Com in -- I had a Netgear router/modem using a 56k dialup line at that time.

any ideas?

I can't find anything that describes the "General Failure".

Thanks

Mike

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Old 18th February 2003   #2
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Are you getting out to the internet from that LAN at all?

Can you ping the router from your PCs? The other PCs from each other?

Please post the exact, entire error message and say what operating system(s) you run.

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Old 18th February 2003   #3
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I can get out to the internet using other clients (EX: web browser, email client).

=====

Here is a ping from a client PC to the router:

C:\>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

General failure.
General failure.
General failure.
General failure.

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

======

And here is a ping from a client PC to another Client PC:

C:\>ping 192.168.1.4

Pinging 192.168.1.4 with 32 bytes of data:

Request timed out.
General failure.
General failure.
General failure.

Ping statistics for 192.168.1.4:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

======

And finally, here is a ping to an outside location:

C:\>ping www.yahoo.com

Pinging www.yahoo.akadns.net [64.58.76.225] with 32 bytes of data:

General failure.
General failure.
General failure.
General failure.

Ping statistics for 64.58.76.225:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

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Old 18th February 2003   #4
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do you have a firewall on your system?

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Old 18th February 2003   #5
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Tiny Personal Firewall on this PC -- I ended it and the ping worked fine. Oops. Sorry & thanks for the help.
Mike

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Old 19th February 2003   #6
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msilvers - don't ya just hate it when that happens.

Anyway - glad you got it solved and you are in good company. I doubt if many (any) on here can't remember overlooking something simple when a problem cropped up.

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