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Resolved [Problems installing Google plus plugin]

Discussion in 'Other PC Software' started by JohnWJ, 2014/09/18.

  1. 2014/09/18
    JohnWJ

    JohnWJ Inactive Thread Starter

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    Hi there Guys and Gals

    I am having a small problem I am trying to install the Google plus plugin so I can use hangouts but it is saying that there is an error 1612. The installation source for this product is not available.To verify that the source exists and that you can access it. Can any one help me I am using windows 8.1 on a dell computer

    PS if this is in the wrong place please move
     
  2. 2014/09/18
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Last edited: 2014/09/18
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  4. 2014/09/19
    JohnWJ

    JohnWJ Inactive Thread Starter

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    Ok Thanks that seemed to work :D. Strange tho that I have to use chrome and not Firefox :confused:
     
  5. 2014/09/19
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi JohnWJ, To help others who may experience the same problem - could you please advise the fix you used. Thanks Neil.
     
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  6. 2014/09/19
    JohnWJ

    JohnWJ Inactive Thread Starter

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    Ok Sorry about that

    OK I looked at the link provided and the way it looked to me I have to use Google Chrome to be able to use Google hangout. So I went that way I have tried to download the add on in firefox but I get the same message. So I will use Chrome
     
  7. 2014/09/20
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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  8. 2014/09/20
    JohnWJ

    JohnWJ Inactive Thread Starter

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    Yes Mate I looked at the link and I have the latest version of Firefox my computer has or exceeds the requirements so I am still at a loss why I cannot download the addon for hangouts :confused: so I will just use chrome when I have to

    Thank you to all of you who have tried to help me with this problem
     

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