Microsoft Mail (Outlook / Outlook Express / Windows Mail)Post questions relating to your Microsoft Mail client here. Please make sure you specify your mail client in your post
Mission Statement
WindowsBBS is an online community dedicated to easily accessible technical support for those using Microsoft operating systems and other Windows software.
Our goal is to become the leading resource for computer users that require assistance with their day-to-day computer usage, including full support for networking PC's, virus & malware removal, system upgrades and general support questions.
Hi All! I tried sending this question to other forums, but got no luck. I hope some MVPers or anyone else can help me out.
Here's my question:
Why does my Outlook Express seem to recognize only SOME html emails (i.e. images and links do not show)? And how can I make OE recognize all HTML emails without having the images & links deleted from the email.
It seems to be happening when I receive email from certain senders. When I view the source code of the unsuccessfully received html email within OE, I notice that all the html code has been stripped out, except for the url location of the images.
I am not having this problem at all on MS Outlook.
Here are a few things I've already tried:
1. Unchecked "read messages as plain text" in OE
2. I loosened all security functions in OE (just to test)
3. Made sure "compose message format" was HTML (while trying a test html send from Outlook)
4. I tried sending the same html file that was unsuccessfully opened in OE to a gmail account and everything to worked as it should.
I considered that this problem (stripping of html tags) could be happening at the mailserver level, but I don't think that's the case since I have Outlook installed and I have no problem with that HTML email in Outlook.
Sorry about this long post-- just trying to give as much info as possible to help diagnose this issue.