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Resolved Outlook Express error message Ox800CCCf

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by Snowdrop, 2011/11/30.

  1. 2011/11/30
    Snowdrop Lifetime Subscription

    Snowdrop Well-Known Member Thread Starter

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    Suddenly find my e mails cannot be sent keep getting error message 'Ox800CCCF'.I have 'Avast' security which has just been updated could this be the cause ???
     
    Snowdrop,
    #1
  2. 2011/11/30
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    You should Google-> Ox800CCCF
    and see all of the info available.

    Did you make ANY type of change to your pc and or move the pc to another location with a different ISP?
     
    Steve R Jones,
    #2


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  4. 2011/11/30
    Snowdrop Lifetime Subscription

    Snowdrop Well-Known Member Thread Starter

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    Thanks for speedy reply Steve. This is what comes up when I try to send mail:-

    An unknown error has occurred. Subject 'LAMP LAMP.jpg [25/25]', Account: 'pop3.blueyonder.co.uk', Server: 'relay.plus.net', Protocol: SMTP, Server Response: '554 Suspicious message', Port: 25, Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC6F

    I have since had an mail from this address and sent a reply by just clicking on 'reply'and that went through but when I try to send if fresh from my address book this is what I get.

    In answer to your query the only change I made to my pc was to update the Avast security at their request this morning up till then I have had no problem.

    Kind regards
     
    Snowdrop,
    #3
  5. 2011/11/30
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    SpywareDr,
    #4
    Steve R Jones likes this.
  6. 2011/12/01
    Arie

    Arie Administrator Administrator Staff

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    I would not suggest a system restore at this point, it probably causes more headaches then it solves.

    You mos likely have wrong settings. blueyonder.co.uk is now virginmedia.com.

    For the correct settings see: How do I set up Outlook Express
     
    Arie,
    #5
  7. 2011/12/01
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    Don't believe I've ever seen a case where a simple System Restore to the day before "causes more headaches than it solves ".
     
    SpywareDr,
    #6
  8. 2011/12/02
    Snowdrop Lifetime Subscription

    Snowdrop Well-Known Member Thread Starter

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    Thank you both so much for your advice. Apparently the fault was caused by my security. Avast suggested that I uncheck the SSL box in my settings to allow the mail to be checked but I also did a System Restore as well and all seems to be well at moment (FINGERS CROSSED!!) Once again many grateful thanks don't know what I would do without this site to turn to.
     
    Snowdrop,
    #7
  9. 2011/12/02
    wildfire

    wildfire Getting Old

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    Snowdrop, if you are with Virgin Media (previously as Arie said blueyonder) and use them for your email accounts I'd suggest you reread Arie's post #5 as even if your email is currently working it is set up incorrectly.
     
    wildfire,
    #8
  10. 2011/12/02
    Snowdrop Lifetime Subscription

    Snowdrop Well-Known Member Thread Starter

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    I am not with Virgin anymore I have gone to Plus Net since last September.Do I still need to change settings?
     
    Snowdrop,
    #9
  11. 2011/12/02
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    If your mail is working... no need to do anything else.
     
    Steve R Jones,
    #10
  12. 2011/12/02
    wildfire

    wildfire Getting Old

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    As Steve said, no need to change anything (your server settings for plus net are fine), but your account name of pop3.blueyonder.co.uk is a little misleading.
     
    wildfire,
    #11
  13. 2011/12/02
    Snowdrop Lifetime Subscription

    Snowdrop Well-Known Member Thread Starter

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    Thanks Steve Thanks Wildfire will change my account name to avoid any further confusion.x
     
    Snowdrop,
    #12
  14. 2011/12/03
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    Good to hear it's working once again. Thanks for letting us know. :)
     
    SpywareDr,
    #13

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