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Old 16th August 2008   #1
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can't import old email folders into Windows Mail


Hi,

Our hard drive died last week and we had a new one put in, together with a new OS (Vista, we were on XP). Luckily all my files were saved (or so i'm hoping)!. I was previously using Outlook Express (6, i think) and have successfully set up Windows Mail and imported my old address book.
I am having trouble importing my old email folders, though, which have several years worth of saved important emails in them. I have located where they are on the computer and entered this location into the "Location of Messages" promt on the Windows Mail importing "wizard" but a message then comes up saying "No messages can be found or another application is running that has the required folders open......."
The location of the email folders is someting like backup\Documents and Settings\"user"\Local Settings\Application Data\Identities\227........\Microsoft\Outlook Express. I know this from searching for dbx files and they come up and this is their location. The problem is, when I actually follow this path through on the computer I get as far as the 227.....etc subfolder, double click on this and 'm told this folder is empty.

I have a sneaking suspicion that they have been lost forever but would love it if one of you computer gurus out there could prove me wrong!

(I know this email begs for a sermon on doing backups, but I assure you I've learnt my lesson!).

Thanks in advance,
Susan.

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Old 16th August 2008   #2
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You may have to show 'hidden' files in Folder Options to see the files, then navigate to inbox.dbx, right-click it > Properties and remove any ‘Read only’ attribute.

In Windows Mail go to File > Import > Messages > OE6 > Next > Import Mail and follow the wizard to import your mail boxes from the folder above.

Once these are imported, a sub-folder named Imported Folder is created for each one imported. Go to it and drag the messages to the proper boxes.

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Old 16th August 2008   #3
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Thanks for your response.
Unfortunately, (and I only checked a couple of the folders but they already have the "read only" and "hidden files" boxes" unchecked).

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