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Unable to use my backup file in new version of Outlook

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by schmelz, 2006/01/15.

  1. 2006/01/15
    schmelz Lifetime Subscription

    schmelz Inactive Thread Starter

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    I have installed Office Outlook 2003 V 11.6568.6568 SP2. I am trying to move all of my saved files and contacts into it and I am having no luck at all. The back up was created with Office Outlook 2002. It is a Outlook Backup .pst file. I can see that data is in the file as it is 265 KB in size. I have spent 2 days trying to get my data into my new copy of Outlook and no luck. I have been following the Outlook help but I am stuck.
    Any and all help will be appreciated.

    Schmelz
     
    schmelz,
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  2. 2006/01/16
    Arie

    Arie Administrator Administrator Staff

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    Maybe you can describe what you tried?

    I've only imported from Office 2003 > Office 2003, but never had any problems.

    I use File > Import and Export from the Outlook menu. Then I choose Import from another program or file, next you choose Personal Folder File (.pst) to import from.
     
    Arie,
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  4. 2006/01/16
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Steve R Jones,
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  5. 2006/01/20
    schmelz Lifetime Subscription

    schmelz Inactive Thread Starter

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    Thank you both for the replies. I still am unable to get the file moved/opened. I have used the import export function and it seems as if it is doing something but when I open any and all personal folders in Outlook I can find nothing at all. Any other advice will be greatly appreciated.

    Thanks, Jeff
     
    schmelz,
    #4

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