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Resolved outlook 2013 overloading with emails

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by ceyermann, 2014/08/27.

  1. 2014/08/27
    ceyermann

    ceyermann Inactive Thread Starter

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    I have 3 emails on outlook one is business and receives emails from vendors. it is on overload showing 800 new emails in inbox. normal is 15-20 a day. these are forwarded automatically to another email address outside. the outbox is showing 700+ emails and the number gets larger when I have outlook running.

    I have run malwarebytes, spybot,ccleaner,super anti spyware and windows defender. nothing detected.

    something has corrupted my outlook. any help would be appreciated.
     
    ceyermann,
    #1
  2. 2014/08/28
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Is there really 800 new emails? And if so - who are they from?
     
    Steve R Jones,
    #2


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  4. 2014/08/28
    ceyermann

    ceyermann Inactive Thread Starter

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    yes there were. as I viewed the inbox most were old (30-60 days) that were showing as new and downloading again. I let everything load then deleted the deleted items file. For some reason all is fine this morning. I don't know what happened but all is OK now.
     
    ceyermann,
    #3
  5. 2014/08/29
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    I've experienced this with Outlook 2010 before... Pretty sure there is an index file that tracks what's been downloaded....and the index file gets out of whack....So the mails download again.

    There is a setting in ACCOUNTS where you can tell the system to only keep mail on the server that are X number of days old. If yours had been set to 14 days....you wouldn't have gotten as many....
     
    Steve R Jones,
    #4

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