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Old 10th January 2012   #1
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cannot open live mail error 0x80041161


Trying to open Windows Live Mail and am getting an 0x80041161 error.

Running Win7 64bit - lots of HDD space and tons of memory

Tried repairing WLM - no joy. Haven't been able to find a solution searching through google.

Any suggestions appreciated
Thanks

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Old 10th January 2012   #2
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Old 11th January 2012   #3
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Originally Posted by cspgsl View Post
Tried repairing WLM - no joy.
How did you try to repair?

Windows Live includes a repair utility. It is located in \Program Files\Windows Live\Installer and is called wlarp. Launch that program & choose Repair all Windows Live programs.

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Old 11th January 2012   #4
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Originally Posted by Arie View Post
How did you try to repair?

Windows Live includes a repair utility. It is located in \Program Files\Windows Live\Installer and is called wlarp. Launch that program & choose Repair all Windows Live programs.
yes, that's what I did - no effect

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Old 11th January 2012   #5
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Do you have Windows 7 Service Pack 1 installed?

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Old 11th January 2012   #6
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Yes, SP1 is installed and it is fully up to date

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Old 11th January 2012   #7
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Only other suggestion I would have is a complete uninstall/reinstall.

For full details, read this article: The ‘Complete’ Uninstall/Reinstall Method For Windows Live Mail

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Old 11th January 2012   #8
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Arie:
What would you recommend first, System Restore or the Complete uninstall method?

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Old 11th January 2012   #9
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I would go with the uninstall > reinstall.

A system restore might work, but next time you get a Windows Update you may end up at the same point...

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Old 11th January 2012   #10
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uninstall > reinstall results in the same 0x error but with a twist.

It now says that the App was unable to initialize the Windows Live Contacts.

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Old 11th January 2012   #11
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Started to attempt System Restore but the oldest restore point is yesterday when I started the process of trying to repair the problem

Any thoughts?
THX

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Old 11th January 2012   #12
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a subsequent attempt to restart came up with the same error as yesterday with no mention of the contacts

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Old 11th January 2012   #13
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In editing the registry as in the article
Quote:
Use Regedit (or your favorite registry editor) to delete the registry Keys (if they exist)*
HKEY_CURRENT_USER\Software\Microsoft\Windows Live Mail
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Live Mail
HKEY_CURRENT_USER\\Software\Microsoft\Windows Live Mail desktop
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Live Mail desktop
I deleted the "Live Mail" key in HKEY_CURRENT_USER\Software\Microsoft\ (LOCAL MACHINE key didn't exist) but didn't touch the "Windows Mail", "Windows Live", "Windows Live Contacts" keys.

Any thoughts here?

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Old 12th January 2012   #14
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As the article states:

Quote:
to delete the registry Keys (if they exist)
I guess it is time for a 'decent' email client

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Old 12th January 2012   #15
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Thanks, but in the end I ended up creating a new user on the computer and WLM opened without a problem. I then copied all files over to the new user and it works.

The old user must have somehow been corrupt although this was the only glitch that has ever been encountered

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