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Resolved cannot open live mail error 0x80041161

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by cspgsl, 2012/01/10.

  1. 2012/01/10
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    Trying to open Windows Live Mail and am getting an 0x80041161 error.

    Running Win7 64bit - lots of HDD space and tons of memory

    Tried repairing WLM - no joy. Haven't been able to find a solution searching through google.

    Any suggestions appreciated
    Thanks
     
    cspgsl,
    #1
  2. 2012/01/10
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    lj50 SuperGeek WindowsBBS Team Member

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    lj50,
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  4. 2012/01/11
    Arie

    Arie Administrator Administrator Staff

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    How did you try to repair?

    Windows Live includes a repair utility. It is located in \Program Files\Windows Live\Installer and is called wlarp. Launch that program & choose Repair all Windows Live programs.
     
    Arie,
    #3
  5. 2012/01/11
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    cspgsl Geek Member Thread Starter

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    yes, that's what I did - no effect
     
    cspgsl,
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  6. 2012/01/11
    Arie

    Arie Administrator Administrator Staff

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    Do you have Windows 7 Service Pack 1 installed?
     
    Arie,
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  7. 2012/01/11
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    Yes, SP1 is installed and it is fully up to date
     
    cspgsl,
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  8. 2012/01/11
    Arie

    Arie Administrator Administrator Staff

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  9. 2012/01/11
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    Arie:
    What would you recommend first, System Restore or the Complete uninstall method?
     
    cspgsl,
    #8
  10. 2012/01/11
    Arie

    Arie Administrator Administrator Staff

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    I would go with the uninstall > reinstall.

    A system restore might work, but next time you get a Windows Update you may end up at the same point...
     
    Arie,
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  11. 2012/01/11
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    uninstall > reinstall results in the same 0x error but with a twist.

    It now says that the App was unable to initialize the Windows Live Contacts.
     
    cspgsl,
    #10
  12. 2012/01/11
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    Started to attempt System Restore but the oldest restore point is yesterday when I started the process of trying to repair the problem

    Any thoughts?
    THX
     
    cspgsl,
    #11
  13. 2012/01/11
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    a subsequent attempt to restart came up with the same error as yesterday with no mention of the contacts
     
    cspgsl,
    #12
  14. 2012/01/11
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    In editing the registry as in the article
    I deleted the "Live Mail" key in HKEY_CURRENT_USER\Software\Microsoft\ (LOCAL MACHINE key didn't exist) but didn't touch the "Windows Mail ", "Windows Live ", "Windows Live Contacts" keys.

    Any thoughts here?
     
    cspgsl,
    #13
  15. 2012/01/12
    Arie

    Arie Administrator Administrator Staff

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    As the article states:

    I guess it is time for a 'decent' email client :)
     
    Arie,
    #14
  16. 2012/01/12
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    Thanks, but in the end I ended up creating a new user on the computer and WLM opened without a problem. I then copied all files over to the new user and it works.

    The old user must have somehow been corrupt although this was the only glitch that has ever been encountered
     
    cspgsl,
    #15
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  17. 2012/01/13
    Arie

    Arie Administrator Administrator Staff

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    OK, thanks for the info... something to remember :)
     
    Arie,
    #16

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