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So I downloaded a file that placed the bing.zugo toolbar on my computer, I uninstalled the toolbar, and it has not reappeared but the homepage of bing.zugo.com remains and no matter what I do to change my homepage it always reverts to that homepage. I saw another post on here about the bing.zugo toolbar, but I am unsure if I should follow the same procedures- please help me! This computer is pretty much brand new and I would hate for anything to happen to it
I am running Windows 7
Here is the DDS log
DDS (Ver_10-03-17.01) - NTFSX64
Run by Kirsten at 2:42:02.47 on Fri 03/19/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3935.1661 [GMT -5:00]
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_10-03-17.01)
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 11/27/2009 3:02:58 PM
System Uptime: 3/18/2010 2:17:32 PM (12 hours ago)
Motherboard: Sony Corporation | | VAIO
Processor: Pentium(R) Dual-Core CPU T4300 @ 2.10GHz | N/A | 2100/200mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 290 GiB total, 226.396 GiB free.
E: is Removable
F: is Removable
G: is CDROM ()
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP45: 2/23/2010 6:25:17 PM - Windows Update
RP47: 2/23/2010 6:37:02 PM - Windows Defender Checkpoint
RP48: 2/23/2010 6:40:43 PM - SoundCapture Installation
RP49: 2/23/2010 6:43:51 PM - Uninstall SoundCapture
RP50: 2/25/2010 12:19:22 AM - Windows Update
RP51: 2/25/2010 7:50:23 AM - Windows Update
RP52: 2/26/2010 8:57:37 AM - Windows Update
RP53: 2/27/2010 2:13:44 PM - Installed The Sims 3
RP54: 3/2/2010 7:51:50 AM - Windows Update
RP55: 3/5/2010 10:11:04 AM - Windows Update
RP56: 3/8/2010 8:44:16 PM - Windows Update
RP57: 3/10/2010 11:05:07 AM - Windows Update
RP58: 3/11/2010 5:13:44 PM - Windows Update
RP59: 3/15/2010 3:13:22 PM - Windows Update
RP60: 3/19/2010 1:18:08 AM - Removed Foxit Editor Toolbar.
RP61: 3/19/2010 1:19:34 AM - Removed Foxit Editor Toolbar.
RP62: 3/19/2010 1:27:03 AM - Installed Adobe Acrobat 9 Pro - English, Français, Deutsch.
RP63: 3/19/2010 1:54:39 AM - Windows Update
==== Installed Programs ======================
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.1
AIM 7
Akamai NetSession Interface
Apple Application Support
Apple Software Update
Application Manager for VAIO
ArcSoft Magic-i Visual Effects 2
ArcSoft WebCam Companion 3
Byki
Byki Express
Click to Disc
Click to Disc Editor
Compatibility Pack for the 2007 Office system
Coupon Printer for Windows
DivX Plus Web Player
Download Updater (AOL LLC)
EA Download Manager
EA Download Manager UI
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft Document Explorer 2008 (KB953196)
Java(TM) 6 Update 15
Junk Mail filter update
LoudMo Contextual Ad Assistant
McAfee Agent
McAfee VirusScan Enterprise
Microsoft Choice Guard
Microsoft Document Explorer 2008
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Live Add-in 1.3
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Ultimate 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ Compilers 2008 Standard Edition - enu - x86
Microsoft Works
Microsoft WSE 3.0 Runtime
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Music Transfer
Primo
QuickBooks Financial Center
QuickTime
Realtek High Definition Audio Driver
Roxio Central Audio
Roxio Central Copy
Roxio Central Core
Roxio Central Data
Roxio Central Tools
Roxio Easy Media Creator 10 LJ
Roxio Easy Media Creator Home
Runtime
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB978380)
Security Update for Microsoft Office Excel 2007 (KB978382)
Security Update for Microsoft Office Outlook 2007 (KB972363)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Setting Utility Series
Skype™ 4.1
Slideroll Gallery AV 2.1.02b
SmartWi Connection Utility
Sony Home Network Library
Sony Picture Utility
SPORE™
The Sims™ 3
Update for 2007 Microsoft Office System (KB967642)
Update for 2007 Microsoft Office System (KB977724)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 (KB974631)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb979895)
VAIO Care
VAIO Content Metadata Intelligent Analyzing Manager
VAIO Content Metadata Intelligent Network Service Manager
VAIO Content Metadata Manager Settings
VAIO Content Metadata XML Interface Library
VAIO Content Monitoring Settings
VAIO Control Center
VAIO Data Restore Tool
VAIO DVD Menu Data Basic
VAIO Entertainment Platform
VAIO Event Service
VAIO Help and Support
VAIO Media plus
VAIO Media plus Opening Movie
VAIO Movie Story
VAIO Movie Story Template Data
VAIO OOBE and Startup Assistant
VAIO Original Function Settings
VAIO Power Management
VAIO Presentation Support
VAIO Quick Web Access
VAIO Survey
VAIO Update 4
VAIO Wallpaper Contents
VC80CRTRedist - 8.0.50727.4053
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Windows SDK Intellidocs
WinDVD BD for VAIO
WinRAR archiver
==== Event Viewer Messages From Past Week ========
3/19/2010 1:55:29 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.79.130.0).
3/19/2010 1:15:43 AM, Error: Service Control Manager [7030] - The Akamai NetSession Interface service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
3/18/2010 7:59:30 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Roxio Upnp Server 10 service to connect.
3/18/2010 7:59:28 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the HsfXAudioService service to connect.
3/18/2010 7:59:28 AM, Error: Service Control Manager [7000] - The HsfXAudioService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
3/14/2010 8:35:45 PM, Error: Service Control Manager [7034] - The McAfee McShield service terminated unexpectedly. It has done this 1 time(s).
Alright, I would really appreciate it if somebody would help me. I went ahead and ran malwarebytes, gmer and hijack this: The results from the logs are below:
Malwarebytes
Malwarebytes' Anti-Malware 1.44
Database version: 3885
Windows 6.1.7600
Internet Explorer 8.0.7600.16385
3/19/2010 11:28:32 AM
mbam-log-2010-03-19 (11-28-32).txt
Files Infected:
C:\Windows\System32\O8Hn-mas.exe (Adware.Adrotator) -> Quarantined and deleted successfully.
C:\Users\Kirsten\AppData\Local\Temp\ldm1.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Users\Kirsten\AppData\Local\Temp\nsd6C7D.tmp\downloads\62231185.ex_ (Adware.BHO) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\5i_Sl6L0bn-IB.dll (Adware.BHO) -> Quarantined and deleted successfully.
GMER: Did not produce anything- no results (it found nothing) so no log
Hijackthis:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:40:17 AM, on 3/19/2010
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal
Alright, I would really appreciate it if somebody would help me. I went ahead and ran malwarebytes, gmer and hijack this
.........
Somebody PLEASE help me!!!
You have to be patient! As mentioned in our Anouncement at the top of this forum:
Quote:
Please remember that we are all volunteers, and that we come here to help when we can. With that in mind, please be patient when waiting for a response. Do NOT bump your topic! We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump. If it has been seven days or more without a response, please PM a moderator or Admin with a link to your New Topic.
* Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
* Under the Custom Scan box paste this in:
OTL logfile created on: 3/19/2010 2:31:45 PM - Run 1
OTL by OldTimer - Version 3.1.37.3 Folder = C:\Users\Kirsten\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
4.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 65.00% Memory free
8.00 Gb Paging File | 6.00 Gb Available in Paging File | 78.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 290.09 Gb Total Space | 226.03 Gb Free Space | 77.92% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
Computer Name: KIRSTEN-VAIO
Current User Name: Kirsten
Logged in as Administrator.
Current Boot Mode: Normal
Scan Mode: Current user
Include 64bit Scans
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 14 Days
Output = Standard
Quick Scan
OTL Extras logfile created on: 3/19/2010 2:31:45 PM - Run 1
OTL by OldTimer - Version 3.1.37.3 Folder = C:\Users\Kirsten\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
4.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 65.00% Memory free
8.00 Gb Paging File | 6.00 Gb Available in Paging File | 78.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 290.09 Gb Total Space | 226.03 Gb Free Space | 77.92% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
Computer Name: KIRSTEN-VAIO
Current User Name: Kirsten
Logged in as Administrator.
Current Boot Mode: Normal
Scan Mode: Current user
Include 64bit Scans
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 14 Days
Output = Standard
Quick Scan
========== Authorized Applications List ==========
========== HKEY_LOCAL_MACHINE Uninstall List ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{0874D757-6DE9-31B9-BA0B-2299F3A144C0}" = Microsoft Windows SDK .NET Framework Tools (40715)
"{22D02951-5B4C-36FD-801E-ACB3595760B4}" = Microsoft Windows SDK for Windows 7 Samples (40715)
"{26A24AE4-039D-4CA4-87B4-2F86416015FF}" = Java(TM) 6 Update 15 (64-bit)
"{3607CBFF-3DC7-35E2-A78C-2A3BE1B72022}" = Microsoft Windows SDK for Windows 7 .NET Documentation (40715)
"{361A49FA-59B3-49FB-8C3E-08AF3EA5791A}" = Application Verifier (x64)
"{4515E93F-DBE9-3A97-B2C5-AD414A02B261}" = Microsoft Windows SDK for Windows 7 Win32 Documentation (40715)
"{4653CB40-DF74-3770-8FB0-24472395D885}" = Microsoft Windows SDK for Windows 7 Utilities for Win32 Development (40715)
"{4FFA2088-8317-3B14-93CD-4C699DB37843}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729
"{63B4D80D-7BAC-4D1D-B9B6-27FF54197982}" = Regi
"{64A3A4F4-B792-11D6-A78A-00B0D0160150}" = Java(TM) SE Development Kit 6 Update 15 (64-bit)
"{64D7179D-0240-3006-BB73-04DA18C03E14}" = Microsoft Windows SDK for Windows 7 Headers and Libraries (40715)
"{698DEE97-5A35-3C60-960F-9FB9C58F4A3B}" = Microsoft Windows SDK Net Fx Interop Headers And Libraries (40715)
"{7298E5E5-90A7-3785-AAFA-AC335DA3178F}" = Microsoft Windows SDK for Windows 7 Common Utilities (40715)
"{7F2E5C3B-DBDF-469D-AD8D-F686D3B71176}" = Debugging Tools for Windows (x64)
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{965DF723-5688-359E-84D2-417CAFE644B5}" = Microsoft Visual C++ Compilers 2008 Standard Edition - enu - x64
"{9EFC40E3-5F31-4F75-8445-286273F74D8E}" = Apple Mobile Device Support
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Alps Pointing-device for VAIO
"{A216DF4A-28D1-3D94-ADA6-3AE50E42742D}" = Microsoft Windows SDK Intellisense and Reference Assemblies (40715)
"{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
"{B8ED63AE-B171-3D63-8C35-40B82C4A5FBA}" = Microsoft Windows SDK for Windows 7 (7.0)
"{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}" = PlayReady PC Runtime amd64
"{C9C243B9-03BD-44BA-A592-AB09630AE2D2}" = iTunes
"{DAE239CE-EB9D-4EB3-B0D4-528D6BAA48FD}" = Bonjour
"{DB9C43F7-0B0F-4E43-9E6B-F945C71C469E}" = VD64Inst
"{EE936C7A-EA40-31D5-9B65-8E3E089C3828}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
"HDMI" = Intel(R) Graphics Media Accelerator Driver
"Lexmark 2600 Series" = Lexmark 2600 Series
"SDKSetup_7.0.7600.16385.40715" = Microsoft Windows SDK for Windows 7 (7.0)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{00721C5E-5B17-494C-95E5-208415864F62}" =
"{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Central Data
"{0A5F02E5-1A52-4F85-892C-A35227641C75}" = VAIO Content Metadata Intelligent Analyzing Manager
"{0DFB3DE8-65B9-44FF-AA0A-3BECC5A2BFD1}" = Adobe Flash Player 10 Plugin
"{0F962B79-D0DC-40D9-96BA-ED1355120CBA}" = QuickBooks Financial Center
"{14291118-0C19-45EA-A4FA-5C1C0F5FDE09}" = Primo
"{1451DE6B-ABE1-4F62-BE9A-B363A17588A2}" = QuickTime
"{147BCE03-C0F1-4C9F-8157-6A89B6D2D973}" = McAfee VirusScan Enterprise
"{178832DE-9DE0-4C87-9F82-9315A9B03985}" = Windows Live Writer
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1B500D37-E7CF-480B-8054-8A563594EC4E}" = VAIO OOBE and Startup Assistant
"{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Central Tools
"{2018C019-30D9-4240-8C01-0865C10DCF5A}" = VAIO Presentation Support
"{20471B27-D702-4FE8-8DEC-0702CC8C0A85}" = WinDVD BD for VAIO
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{223A0070-C924-48E3-AEB6-2E06CC835CC0}" = VAIO Care
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{23825B69-36DF-4DAD-9CFD-118D11D80F16}" = VAIO Content Monitoring Settings
"{26A24AE4-039D-4CA4-87B4-2F83216015FF}" = Java(TM) 6 Update 15
"{2BE51320-174A-44EC-8041-50E35E091283}" = VAIO Content Metadata Intelligent Analyzing Manager
"{34B37A74-125E-4406-87BA-E4BD3D097AE5}" = VAIO Survey
"{36C5BBF0-E5BF-4DE1-B684-7E90B0C93FB5}" = VAIO Care
"{3B1168DE-1F8C-471C-AC49-0CA52F096170}" = VAIO Content Metadata Intelligent Network Service Manager
"{3C3D696B-0DB7-3C6D-A356-3DB8CE541918}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
"{3D5044A5-97B8-45C0-B956-BB2376569188}" = Windows Live Movie Maker
"{3FA365DF-2D68-45ED-8F83-8C8A33E65143}" = Apple Application Support
"{44D9A2CB-0692-3180-B5E2-26F4E807D067}" = Microsoft Visual C++ Compilers 2008 Standard Edition - enu - x86
"{48E91AD2-2A80-4E70-98E6-450A189F6048}" = VAIO Movie Story
"{4DCEA9C1-4D6E-41BF-A854-28CFA8B56DBF}" = Click to Disc Editor
"{4E5EE953-0D92-A385-E3A0-FBFCB2DE15AA}" = EA Download Manager UI
"{51BEF30C-58E4-490F-BA40-A2F12AB8B5F9}" = VAIO Content Metadata Manager Settings
"{537BF16E-7412-448C-95D8-846E85A1D817}" = Roxio Easy Media Creator 10 LJ
"{57AABF73-E17F-4212-A103-13A9794F0869}" = VAIO Content Metadata XML Interface Library
"{57B955CE-B5D3-495D-AF1B-FAEE0540BFEF}" = VAIO Data Restore Tool
"{57F0ED40-8F11-41AA-B926-4A66D0D1A9CC}" = Microsoft Office Live Add-in 1.3
"{596BED91-A1D8-4DF1-8CD1-1C777F7588AC}" = VAIO DVD Menu Data Basic
"{5EE7D259-D137-4438-9A5F-42F432EC0421}" = VC80CRTRedist - 8.0.50727.4053
"{5F2D882B-A663-4EB5-9851-48CC6C75FD2D}" = VAIO Content Metadata Intelligent Network Service Manager
"{5F5867F0-2D23-4338-A206-01A76C823924}" = VAIO Power Management
"{6412CECE-8172-4BE5-935B-6CECACD2CA87}" = Windows Live Mail
"{6753B40C-0FBD-3BED-8A9D-0ACAC2DCD85D}" = Microsoft Document Explorer 2008
"{67E03279-F703-408F-B4BF-46B5FC8D70CD}" = Microsoft Works
"{68A69CFF-130D-4CDE-AB0E-7374ECB144C8}" = Click to Disc
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{6B1F20F2-6321-4669-A58C-33DF8E7517FF}" = VAIO Entertainment Platform
"{6BF03C88-C06A-48DC-B9A1-FE72B24E5FA9}" = VAIO Media plus Opening Movie
"{6FA8BA2C-052B-4072-B8E2-2302C268BE9E}" = VAIO Movie Story Template Data
"{70991E0A-1108-437E-BA7D-085702C670C0}" =
"{72042FA6-5609-489F-A8EA-3C2DD650F667}" = VAIO Control Center
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{7395DD51-0D1A-47A7-9993-742073ECF4CE}" = VAIO Content Metadata Manager Settings
"{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Central Audio
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7A512C74-7780-43A1-93DA-29C23D0DF374}" = VAIO Content Metadata XML Interface Library
"{7BB90344-0647-468E-925A-7F69F7983421}" = ArcSoft Magic-i Visual Effects 2
"{7E8DE539-B044-48B3-BC76-4F0A089ABE2F}" = VAIO Content Metadata Intelligent Analyzing Manager
"{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}" = Windows Live Essentials
"{83CDA18E-0BF3-4ACA-872C-B4CDABF2360E}" = VAIO Update 4
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8DE50158-80AA-4FF2-9E9F-0A7C46F71FCD}" = VAIO Media plus
"{8F47B673-8D71-49E3-98B6-BCF547C82F57}" = Click to Disc
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_ULTIMATER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_ULTIMATER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_ULTIMATER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_ULTIMATER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_ULTIMATER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_ULTIMATER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_ULTIMATER_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_ULTIMATER_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_ULTIMATER_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002A-0000-1000-0000000FF1CE}_ULTIMATER_{E64BA721-2310-4B55-BE5A-2925F9706192}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-002A-0409-1000-0000000FF1CE}_ULTIMATER_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}_ULTIMATER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_ULTIMATER_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_ULTIMATER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007
"{90120000-00BA-0409-0000-0000000FF1CE}_ULTIMATER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007
"{90120000-0114-0409-0000-0000000FF1CE}_ULTIMATER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_ULTIMATER_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0116-0409-1000-0000000FF1CE}_ULTIMATER_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_ULTIMATER_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-002E-0000-0000-0000000FF1CE}" = Microsoft Office Ultimate 2007
"{91120000-002E-0000-0000-0000000FF1CE}_ULTIMATER_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-002E-0000-0000-0000000FF1CE}_ULTIMATER_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{931FE23C-BB40-4C7A-A594-DB35908D8E83}" = VAIO Quick Web Access
"{9422C8EA-B0C6-4197-B8FC-DC797658CA00}" = Windows Live Sign-in Assistant
"{949419DF-F4AF-4693-B60A-522B24F233C6}" = VAIO Content Metadata XML Interface Library
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{96D0B6C6-5A72-4B47-8583-A87E55F5FE81}" =
"{9B5F85CA-90D4-4AFC-BB37-32477FD0D2B9}" = SmartWi Connection Utility
"{9D912275-85FD-45F6-9AF3-388A0F8AADB2}" = VAIO Content Metadata Intelligent Network Service Manager
"{9DF0196F-B6B8-4C3A-8790-DE42AA530101}" = SPORE™
"{9E39EA0D-38CD-4739-9E28-DEA4A1155522}" = Sony Home Network Library
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A568DFBD-4A04-484E-86BB-165AA6C53E2B}" = VAIO Content Monitoring Settings
"{A63E7492-A0BC-4BB9-89A7-352965222380}" = VAIO Original Function Settings
"{A7DA438C-2E43-4C20-BFDA-C1F4A6208558}" = Setting Utility Series
"{A85FD55B-891B-4314-97A5-EA96C0BD80B5}" = Windows Live Messenger
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AA951B10-7089-4D60-B288-516E641F48E6}" = McAfee Agent
"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3.1
"{B25563A0-41F4-4A81-A6C1-6DBC0911B1F3}" = VAIO Movie Story
"{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Central Copy
"{B7050CBDB2504B34BC2A9CA0A692CC29}" = DivX Plus Web Player
"{B7B3E9B3-FB14-4927-894B-E9124509AF5A}" = Adobe Flash Player 10 ActiveX
"{B862B671-59FD-7457-AFA0-C738FB7ABD60}" = Windows SDK Intellidocs
"{C05D8CDB-417D-4335-A38C-A0659EDFD6B8}" = The Sims™ 3
"{C4124E95-5061-4776-8D5D-E3D931C778E1}" = Microsoft VC9 runtime libraries
"{C7477742-DDB4-43E5-AC8D-0259E1E661B1}" = VAIO Event Service
"{CE2121C6-C94D-4A73-8EA4-6943F33EE335}" = Music Transfer
"{D03D02D8-AB64-4785-A48E-5AA8B0FB8C14}" = Sony Home Network Library
"{D103C4BA-F905-437A-8049-DB24763BBE36}" = Skype™ 4.1
"{D47FE987-EA3D-424B-9886-B752501D7CE7}" = VAIO Help and Support
"{D5068583-D569-468B-9755-5FBF5848F46F}" = Sony Picture Utility
"{D60F97EC-EF06-4E1E-B0D1-C2CBABA62FA3}" = VAIO Wallpaper Contents
"{D6C75F0B-3BC1-4FC9-B8C5-3F7E8ED059CA}" = Windows Live Photo Gallery
"{D8AE7D4E-BA8B-4F7B-BF50-8D2F090034F0}" = VAIO Content Metadata Intelligent Analyzing Manager
"{DABF43D9-1104-4764-927B-5BED1274A3B0}" = Runtime
"{DE8AAC73-6D8D-483E-96EA-CAEDDADB9079}" = ArcSoft WebCam Companion 3
"{E2DFE069-083E-4631-9B6C-43C48E991DE5}" = Junk Mail filter update
"{E3E71D07-CD27-46CB-8448-16D4FB29AA13}" = Microsoft WSE 3.0 Runtime
"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
"{ED00D08A-3C5F-488D-93A0-A04F21F23956}" = Windows Live Communications Platform
"{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Central Core
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F1432614-6183-49E6-98E8-674485463CFE}" = VAIO Original Function Settings
"{F6BD194C-4190-4D73-B1B1-C48C99921BFE}" = Windows Live Call
"{FB77DB0C-6951-47B6-9D80-A0FDBEE0334C}" =
"{FBBF5D9C-1989-4933-AE4E-19EE368385B4}" = VAIO Entertainment Platform
"{FD9E03B5-AEEA-4D59-B512-6CE4AA0281D4}" = Byki
"{FE51662F-D8F6-43B5-99D9-D4894AF00F83}" = Roxio Easy Media Creator Home
"Adobe AIR" = Adobe AIR
"AIM_7" = AIM 7
"Akamai" = Akamai NetSession Interface
"Application Manager for VAIO" = Application Manager for VAIO
"Byki Express" = Byki Express
"com.ea.Vault.919CACB699904AC5D41B606703500DD39747C02D.1" = EA Download Manager UI
"Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
"EA Download Manager" = EA Download Manager
"Google Chrome" = Google Chrome
"HijackThis" = HijackThis 2.0.2
"InstallShield_{20471B27-D702-4FE8-8DEC-0702CC8C0A85}" = WinDVD BD for VAIO
"InstallShield_{4DCEA9C1-4D6E-41BF-A854-28CFA8B56DBF}" = Click to Disc Editor
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft Document Explorer 2008" = Microsoft Document Explorer 2008
"Slideroll Gallery AV_is1" = Slideroll Gallery AV 2.1.02b
"SoftwareUpdUtility" = Download Updater (AOL LLC)
"splashtop" = VAIO Quick Web Access
"ULTIMATER" = Microsoft Office Ultimate 2007
"WinLiveSuite_Wave3" = Windows Live Essentials
"WinRAR archiver" = WinRAR archiver
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 3/2/2010 4:23:36 PM | Computer Name = Kirsten-VAIO | Source = Customer Experience Improvement Program | ID = 1008
Description =
Error - 3/2/2010 8:04:57 PM | Computer Name = Kirsten-VAIO | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Program Files (x86)\Microsoft
Visual Studio 9.0\VC\bin\ia64\pgocvt.exe". Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="ia64",publicKeyToken="1fc8b3b9a1e 18e3b",type="win32",version="9.0.21022.8"
could not be found. Please use sxstrace.exe for detailed diagnosis.
Error - 3/2/2010 8:05:15 PM | Computer Name = Kirsten-VAIO | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Program Files (x86)\Microsoft
Visual Studio 9.0\VC\bin\ia64\pgomgr.exe". Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="ia64",publicKeyToken="1fc8b3b9a1e 18e3b",type="win32",version="9.0.21022.8"
could not be found. Please use sxstrace.exe for detailed diagnosis.
Error - 3/2/2010 8:05:26 PM | Computer Name = Kirsten-VAIO | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Program Files (x86)\Microsoft
Visual Studio 9.0\VC\bin\ia64\pgosweep.exe". Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="ia64",publicKeyToken="1fc8b3b9a1e 18e3b",type="win32",version="9.0.21022.8"
could not be found. Please use sxstrace.exe for detailed diagnosis.
Error - 3/2/2010 8:06:26 PM | Computer Name = Kirsten-VAIO | Source = SideBySide | ID = 16842815
Description = Activation context generation failed for "c:\Program Files (x86)\Common
Files\Adobe AIR\Versions\1.0\Adobe AIR.dll".Error in manifest or policy file "c:\Program
Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll" on line 3. The value
"MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute
"version" in element "assemblyIdentity" is invalid.
Error - 3/2/2010 8:07:28 PM | Computer Name = Kirsten-VAIO | Source = SideBySide | ID = 16842787
Description = Activation context generation failed for "c:\program files (x86)\windows
live\photo gallery\MovieMaker.Exe".Error in manifest or policy file "c:\program
files (x86)\windows live\photo gallery\WLMFDS.DLL" on line 8. Component identity
found in manifest does not match the identity of the component requested. Reference
is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition
is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use
sxstrace.exe for detailed diagnosis.
Error - 3/2/2010 8:08:28 PM | Computer Name = Kirsten-VAIO | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksCal.exe".
Dependent
Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"
could not be found. Please use sxstrace.exe for detailed diagnosis.
Error - 3/2/2010 8:08:28 PM | Computer Name = Kirsten-VAIO | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\wksdb.exe".
Dependent
Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"
could not be found. Please use sxstrace.exe for detailed diagnosis.
Error - 3/2/2010 8:08:28 PM | Computer Name = Kirsten-VAIO | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\wksss.exe".
Dependent
Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"
could not be found. Please use sxstrace.exe for detailed diagnosis.
Error - 3/2/2010 8:08:28 PM | Computer Name = Kirsten-VAIO | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe".
Dependent
Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"
could not be found. Please use sxstrace.exe for detailed diagnosis.
[ System Events ]
Error - 3/5/2010 2:54:39 AM | Computer Name = Kirsten-VAIO | Source = Service Control Manager | ID = 7009
Description = A timeout was reached (30000 milliseconds) while waiting for the HsfXAudioService
service to connect.
Error - 3/5/2010 2:54:39 AM | Computer Name = Kirsten-VAIO | Source = Service Control Manager | ID = 7000
Description = The HsfXAudioService service failed to start due to the following
error: %%1053
Error - 3/5/2010 2:54:42 AM | Computer Name = Kirsten-VAIO | Source = Service Control Manager | ID = 7009
Description = A timeout was reached (30000 milliseconds) while waiting for the Roxio
Upnp Server 10 service to connect.
Error - 3/5/2010 11:06:50 AM | Computer Name = Kirsten-VAIO | Source = Service Control Manager | ID = 7009
Description = A timeout was reached (30000 milliseconds) while waiting for the HsfXAudioService
service to connect.
Error - 3/5/2010 11:06:50 AM | Computer Name = Kirsten-VAIO | Source = Service Control Manager | ID = 7000
Description = The HsfXAudioService service failed to start due to the following
error: %%1053
Error - 3/5/2010 11:06:52 AM | Computer Name = Kirsten-VAIO | Source = Service Control Manager | ID = 7009
Description = A timeout was reached (30000 milliseconds) while waiting for the Roxio
Upnp Server 10 service to connect.
Error - 3/8/2010 9:38:24 PM | Computer Name = Kirsten-VAIO | Source = Service Control Manager | ID = 7009
Description = A timeout was reached (30000 milliseconds) while waiting for the HsfXAudioService
service to connect.
Error - 3/8/2010 9:38:24 PM | Computer Name = Kirsten-VAIO | Source = Service Control Manager | ID = 7000
Description = The HsfXAudioService service failed to start due to the following
error: %%1053
Error - 3/8/2010 9:38:26 PM | Computer Name = Kirsten-VAIO | Source = Service Control Manager | ID = 7009
Description = A timeout was reached (30000 milliseconds) while waiting for the Roxio
Upnp Server 10 service to connect.
Error - 3/9/2010 6:10:47 PM | Computer Name = Kirsten-VAIO | Source = DCOM | ID = 10010
Description =