Active Suspect Virus - Drivers failed to load

[Active] Suspect Virus - Drivers failed to load

Hello,

I was wondering if anybody on here could help me.

Yesterday I started up my computer after it was switched off for a few days. After logging in my username, the computer froze and nothing would happen. This happened several times, until I logged into Safe Mode succesfully and began running my anti-virus, malware and spyware programs in an effort to fix the problem.

After doing so, the problem has still not been fixed. When I look into Windows Error Reporting I see that when I'm trying to start my computer the following drivers are failing to load - Fips, intelppm, SAVRT, SYMTDIF.

Is this a fixable problem? Any help would be greatly appreciated.

DDS.txt

DDS (Ver_09-06-26.01) - FAT32x86 NETWORK
Run by Ryan at 13:39:36.50 on 08/07/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.447.164 [GMT 1:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Ryan\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://global.acer.com/
uInternet Settings,ProxyOverride = 127.0.0.1;<local>
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Rainlendar2] c:\program files\rainlendar2\Rainlendar2.exe
uRun: [updateMgr] c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe AcRdB7_0_9
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [LaunchApp] Alaunch
mRun: [ntiMUI] c:\program files\newtech infosystems\nti cd & dvd-maker 7\ntiMUI.exe
mRun: [<NO NAME>]
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe "
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
mRun: [SMSERIAL] sm56hlpr.exe
mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\Monitor.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe "
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [PC Suite for Smartphones] "c:\program files\sony ericsson\mobile4\application launcher\Application Launcher.exe" /startoptions
mRun: [btbb_McciTrayApp] c:\program files\bt broadband desktop help\bin\BTHelpNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SiSRaid] c:\program files\silicon integrated systems\sisraidpackage\SRaid.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe "
mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe "
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe "
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
mRunOnce: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\utilit~1.lnk - c:\windows\system32\sistray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: &Search
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1193321178140
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\ryan\applic~1\mozilla\firefox\profiles\pvsx1u2z.default\
FF - prefs.js: browser.search.selectedEngine - Google.co.uk
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/ig?hl=en&source=iglk
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.type - 1
FF - component: c:\documents and settings\ryan\application data\mozilla\firefox\profiles\pvsx1u2z.default\extensions\{62760fd6-b943-48c9-ab09-f99c6fe96088}\platform\winnt\components\EbayAccessService.dll
FF - component: c:\documents and settings\ryan\application data\mozilla\firefox\profiles\pvsx1u2z.default\extensions\{62760fd6-b943-48c9-ab09-f99c6fe96088}\platform\winnt\components\EbayFormSubmitObserver.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npagent.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPEyeCheck.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-9-10 611664]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 zebrceb;Sony Ericsson Cable Emulation Bus (WDM);c:\windows\system32\drivers\zebrceb.sys [2007-10-3 63360]
S0 sqgu;sqgu;c:\windows\system32\drivers\yipexai.sys --> c:\windows\system32\drivers\yipexai.sys [?]
S1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2004-2-9 301200]
S2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2004-6-9 255096]
S2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2004-6-9 242808]
S2 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2004-2-9 37008]
S2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2004-10-6 1275216]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2004-6-9 87160]
S3 ggflt;SEMC USB Flash Driver Filter;c:\windows\system32\drivers\ggflt.sys [2007-11-26 10976]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090703.004\naveng.sys [2009-7-3 89104]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090703.004\navex15.sys [2009-7-3 876144]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2004-10-6 173392]
S3 zebrbus;Sony Ericsson Composite Device driver;c:\windows\system32\drivers\zebrbus.sys [2007-10-3 83080]
S3 zebrmdfl;Sony Ericsson Modem Filter;c:\windows\system32\drivers\zebrmdfl.sys [2007-10-3 15112]
S3 zebrmdm;Sony Ericsson Port (WDM);c:\windows\system32\drivers\zebrmdm.sys [2007-10-3 108296]
S3 zebrmdmc;Sony Ericsson mRouter Port (WDM);c:\windows\system32\drivers\zebrmdmc.sys [2007-10-3 108424]
S3 zebrsce;Sony Ericsson PC-Connect Port;c:\windows\system32\drivers\zebrsce.sys [2007-10-3 90888]

=============== Created Last 30 ================

2009-07-07 23:23 54,156 a---h--- c:\windows\QTFont.qfn
2009-07-07 23:23 1,409 a------- c:\windows\QTFont.for
2009-07-07 15:27 <DIR> --dsh--- C:\FOUND.019
2009-07-07 15:21 <DIR> --dsh--- C:\FOUND.018
2009-07-07 13:45 <DIR> --dsh--- C:\FOUND.017
2009-07-07 13:33 <DIR> --dsh--- C:\FOUND.016
2009-07-03 12:30 <DIR> --dsh--- c:\documents and settings\ryan\IETldCache
2009-07-03 12:27 102,912 -------- c:\windows\system32\dllcache\iecompat.dll
2009-07-03 12:26 <DIR> --d----- c:\windows\ie8updates
2009-07-03 12:26 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll
2009-07-03 12:26 12,800 -------- c:\windows\system32\dllcache\xpshims.dll
2009-07-03 12:24 <DIR> --d-h--- c:\windows\ie8
2009-07-01 01:04 251,691,008 a------- c:\windows\TempFile
2009-07-01 01:04 685,056 a------- c:\windows\system32\drivers\hardlock.sys
2009-07-01 01:03 191,488 a------- c:\windows\system32\hlvdd.dll
2009-07-01 00:42 468,084 a------- c:\windows\cluninst.exe
2009-07-01 00:42 4,096 a------- c:\windows\system\LEXHDL5.DLL
2009-07-01 00:41 98 a------- c:\windows\etkinst.ini
2009-06-14 19:40 <DIR> --d----- c:\docume~1\ryan\applic~1\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
2009-06-14 19:40 <DIR> --d----- c:\program files\BBC iPlayer Desktop

==================== Find3M ====================

2009-06-17 11:27 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-17 11:27 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-05-21 11:33 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-13 06:15 915,456 a------- c:\windows\system32\wininet.dll
2009-05-13 06:15 5,936,128 -------- c:\windows\system32\dllcache\mshtml.dll
2009-05-13 06:15 915,456 -------- c:\windows\system32\dllcache\wininet.dll
2009-05-07 16:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-07 16:32 345,600 -------- c:\windows\system32\dllcache\localspl.dll
2009-04-30 22:22 1,985,024 -------- c:\windows\system32\dllcache\iertutil.dll
2009-04-30 22:22 11,064,832 -------- c:\windows\system32\dllcache\ieframe.dll
2009-04-30 22:22 1,207,808 -------- c:\windows\system32\dllcache\urlmon.dll
2009-04-30 22:22 385,536 -------- c:\windows\system32\dllcache\iedkcs32.dll
2009-04-30 22:22 25,600 -------- c:\windows\system32\dllcache\jsproxy.dll
2009-04-30 12:21 173,056 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-04-29 05:55 133,120 a------- c:\windows\system32\dllcache\extmgr.dll
2009-04-28 10:05 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-04-17 13:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-17 13:26 1,847,168 -------- c:\windows\system32\dllcache\win32k.sys
2009-04-15 15:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2009-04-15 15:51 585,216 -------- c:\windows\system32\dllcache\rpcrt4.dll
2009-02-17 22:17 256 a------- c:\documents and settings\ryan\pool.bin
2007-09-03 15:17 32 a----r-- c:\documents and settings\all users\hash.dat
2007-01-19 14:29 5,632 a--sh--- c:\program files\Thumbs.db
2004-10-18 15:01 1,052,672 a------- c:\documents and settings\ryan\GameMod.dll
2004-10-18 11:25 2,146,304 a------- c:\documents and settings\ryan\StarCalibur.exe
2004-10-18 11:23 3,190,784 a------- c:\documents and settings\ryan\Renderdx9b.dll
2004-10-18 11:23 229,376 a------- c:\documents and settings\ryan\Sound.dll
2004-09-07 12:04 53,248 a------- c:\documents and settings\ryan\SoundNULL.dll
2004-07-30 15:45 3,584 a------- c:\documents and settings\ryan\font.bin
2004-02-13 16:55 1,814,528 a------- c:\documents and settings\ryan\python22_d.dll
2004-02-13 16:55 913,408 a------- c:\documents and settings\ryan\python22.dll
2003-08-01 08:07 1,065,036 a------- c:\documents and settings\ryan\libmmdck.dll
2003-08-01 08:07 1,032,267 a------- c:\documents and settings\ryan\libmmdd.dll
2003-08-01 08:07 1,032,266 a------- c:\documents and settings\ryan\libmmd.dll
2003-03-19 08:14 499,712 a------- c:\documents and settings\ryan\msvcp71.dll
2003-03-19 07:04 765,952 a------- c:\documents and settings\ryan\msvcp71d.dll
2003-03-19 07:03 544,768 a------- c:\documents and settings\ryan\msvcr71d.dll
2003-02-21 16:42 348,160 a------- c:\documents and settings\ryan\msvcr71.dll
2000-07-15 01:00 434,252 a------- c:\documents and settings\ryan\MSVCRTD.DLL
1998-06-17 01:00 94,285 a------- c:\documents and settings\ryan\MSVCIRTD.DLL
2008-07-30 03:34 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008073020080731\index.dat

============= FINISH: 13:40:03.42 ===============

Attach.txt

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-06-26.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 28/09/2006 12:46:53
System Uptime: 07/08/2009 12:36:47 (-719 hours ago)

Motherboard: Acer | | E661GXM
Processor: Intel(R) Celeron(R) CPU 2.80GHz | Socket 775 | 2800/133mhz

==== Disk Partitions =========================

C: is FIXED (FAT32) - 35 GiB total, 7.57 GiB free.
D: is FIXED (FAT32) - 36 GiB total, 22.647 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP522: 15/04/2009 12:15:11 - Software Distribution Service 3.0
RP523: 18/04/2009 17:18:47 - System Checkpoint
RP524: 20/04/2009 17:22:33 - System Checkpoint
RP525: 21/04/2009 23:44:24 - Software Distribution Service 3.0
RP526: 23/04/2009 15:52:51 - System Checkpoint
RP527: 24/04/2009 11:44:19 - Software Distribution Service 3.0
RP528: 27/04/2009 14:42:48 - System Checkpoint
RP529: 28/04/2009 11:29:31 - Software Distribution Service 3.0
RP530: 30/04/2009 12:02:08 - System Checkpoint
RP531: 01/05/2009 10:51:08 - Software Distribution Service 3.0
RP532: 02/05/2009 13:26:19 - System Checkpoint
RP533: 04/05/2009 13:44:57 - System Checkpoint
RP534: 05/05/2009 23:50:26 - Software Distribution Service 3.0
RP535: 07/05/2009 17:25:20 - Software Distribution Service 3.0
RP536: 11/05/2009 23:15:24 - Software Distribution Service 3.0
RP537: 13/05/2009 15:07:02 - Software Distribution Service 3.0
RP538: 14/05/2009 16:07:42 - System Checkpoint
RP539: 15/05/2009 12:18:14 - Software Distribution Service 3.0
RP540: 16/05/2009 12:57:53 - System Checkpoint
RP541: 18/05/2009 13:39:44 - System Checkpoint
RP542: 19/05/2009 09:24:33 - Software Distribution Service 3.0
RP543: 20/05/2009 15:43:37 - System Checkpoint
RP544: 21/05/2009 18:42:07 - System Checkpoint
RP545: 22/05/2009 12:00:59 - Software Distribution Service 3.0
RP546: 23/05/2009 12:38:01 - System Checkpoint
RP547: 24/05/2009 20:53:26 - System Checkpoint
RP548: 25/05/2009 23:49:51 - Software Distribution Service 3.0
RP549: 27/05/2009 15:19:37 - System Checkpoint
RP550: 28/05/2009 18:01:34 - Software Distribution Service 3.0
RP551: 29/05/2009 19:01:44 - System Checkpoint
RP552: 01/06/2009 10:41:00 - System Checkpoint
RP553: 02/06/2009 16:44:51 - Software Distribution Service 3.0
RP554: 03/06/2009 17:14:36 - System Checkpoint
RP555: 05/06/2009 09:26:28 - Software Distribution Service 3.0
RP556: 08/06/2009 12:17:21 - System Checkpoint
RP557: 08/06/2009 16:10:01 - Software Distribution Service 3.0
RP558: 10/06/2009 09:46:05 - Installed Java(TM) 6 Update 14
RP559: 10/06/2009 23:40:10 - Software Distribution Service 3.0
RP560: 12/06/2009 10:24:32 - Software Distribution Service 3.0
RP561: 14/06/2009 18:48:45 - System Checkpoint
RP562: 15/06/2009 20:12:35 - System Checkpoint
RP563: 16/06/2009 11:46:41 - Software Distribution Service 3.0
RP564: 18/06/2009 12:34:18 - System Checkpoint
RP565: 18/06/2009 22:48:05 - Software Distribution Service 3.0
RP566: 20/06/2009 12:23:22 - System Checkpoint
RP567: 22/06/2009 10:54:33 - System Checkpoint
RP568: 22/06/2009 19:32:34 - Software Distribution Service 3.0
RP569: 24/06/2009 12:59:36 - System Checkpoint
RP570: 25/06/2009 17:48:00 - System Checkpoint
RP571: 26/06/2009 10:37:55 - Software Distribution Service 3.0
RP572: 29/06/2009 13:55:40 - System Checkpoint
RP573: 29/06/2009 15:53:31 - Software Distribution Service 3.0
RP574: 30/06/2009 18:41:48 - System Checkpoint
RP575: 01/07/2009 23:03:50 - System Checkpoint
RP576: 03/07/2009 01:47:31 - Software Distribution Service 3.0
RP577: 03/07/2009 12:11:25 - Software Distribution Service 3.0

==== Installed Programs ======================


µTorrent
Ad-Aware
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop 7.0
Adobe Reader 8.1.3
Adobe Shockwave Player
Advanced Office Password Recovery (remove only)
AutoUpdate
Avanquest update
BBC iPlayer Desktop
BlackBerry Desktop Software 4.7
BlackBerry Device Software v4.5.0 for the BlackBerry 8110 smartphone
Broken Sword
Caprice32
Cheat Engine 5.4
CM4
Compatibility Pack for the 2007 Office system
Critical Update for Windows Media Player 11 (KB959772)
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
DriverAgent Plugin for Netscape by TouchStone Software
Enhancer
ETKA
Google Earth
Google Updater
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
iISystem Wiper 2.4.1
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 5
J2SE Runtime Environment 5.0 Update 9
Java(TM) 6 Update 14
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
Lexmark 640 Series
LiveUpdate 2.0 (Symantec Corporation)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft Money
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Disc 2
Microsoft Office 2000 Professional
Microsoft User-Mode Driver Framework Feature Pack 1.0
Motorola SM56 Speakerphone Modem
Mozilla Firefox (3.0.11)
MSN
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
NTI Backup NOW! 4
NTI CD & DVD-Maker
PowerDVD
QuickTime
Rainlendar2 (remove only)
Realtek AC'97 Audio
Roxio Media Manager
Safari
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB913433)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
SiS 900 PCI Fast Ethernet Adapter Driver
SiS VGA Utilities
SiSAGP driver
SiSRaidPackage
Sony Ericsson PC Suite 3.209.00
Sony Ericsson PC Suite for Smartphones
Sony Ericsson Symbian 9 Drivers
Spybot - Search & Destroy
Stellarium 0.8.2
Symantec AntiVirus
Titanic
Ulead GIF Animator 5 Trial
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update Service
VLC media player 0.9.2
WebFldrs XP
Windows Defender
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live Messenger
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows XP Service Pack 3
WinRAR archiver
Xiph QuickTime Components

==== Event Viewer Messages From Past Week ========

07/07/2009 16:24:51, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.
07/07/2009 13:46:13, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Fips intelppm SAVRT SYMTDI
07/07/2009 13:46:13, error: Service Control Manager [7001] - The Fax service depends on the Print Spooler service which failed to start because of the following error: The dependency service or group failed to start.
07/07/2009 13:46:13, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments " " in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
01/07/2009 22:22:36, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Roxio Hard Drive Watcher 9 service to connect.

==== End Of File ===========================

 

Hello, thank you for your help and assistance. I have ran Combofix and Hijackthis and here are the logs:

Combofix.txt

Hijackthis.txt

 

Hello again,

I ran Combofix and Hijackthis again as you instructed. I hope I have done this step correctly. Again, many thanks for your help.

Combofix.txt

Hijackthis.txt

 

Hello again,

Many thanks for taking the time to reply. My symantec is paid for and I update it regularly. I updated last when I started having problems.

I've run Dr.Web and Hijackthis and here are the logs:

 

Having problems with the first set of instructions unfortunately. I'm trying to remove the Java Updates but I keep getting an error message telling me that Windows Installer could not be started because I'm in Safe Mode, or because it has not been installed correctly.

I still can't start my computer normally so I'm stuck now, am I doing something wrong?