Malware and Virus RemovalProblems removing malware/viruses? Get help from our Malware removal experts.
Mission Statement
WindowsBBS is an online community dedicated to easily accessible technical support for those using Microsoft operating systems and other Windows software.
Our goal is to become the leading resource for computer users that require assistance with their day-to-day computer usage, including full support for networking PC's, virus & malware removal, system upgrades and general support questions.
So i have been getting this error:
Generic Host Process for Win32 Services has encountered a problem and needs to close. We are sorry for the inconvenience.
Tried reading another thread over here and did all the things said there but it still didn't fix it. Dowloaded all windows updates, but still nothing.
So i would like some help in removing this.
Here is a log file, not sure if it will be useful however.
(POSTED ALL THESE LOGS TO FOLLOW RULES)
Malwarebytes' Anti-Malware 1.36
Database version: 2069
Windows 5.1.2600 Service Pack 2
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-03-16.01)
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 18/04/2007 04:12:37
System Uptime: 05/03/2009 15:40:55 (1416 hours ago)
Motherboard: | | ConRoeXFire-eSATA2.
Processor: Intel(R) Pentium(R) D CPU 3.40GHz | CPUSocket | 3396/200mhz
Processor: Intel(R) Pentium(R) D CPU 3.40GHz | CPUSocket | 3396/200mhz
==== Disk Partitions =========================
A: is Removable
C: is FIXED (NTFS) - 233 GiB total, 140.922 GiB free.
D: is CDROM ()
E: is CDROM ()
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP382: 04/02/2009 14:58:06 - System Checkpoint
RP383: 06/02/2009 14:37:51 - System Checkpoint
RP384: 07/02/2009 21:14:25 - System Checkpoint
RP385: 09/02/2009 12:56:36 - System Checkpoint
RP386: 13/02/2009 16:52:42 - System Checkpoint
RP387: 14/02/2009 20:39:54 - System Checkpoint
RP388: 19/02/2009 19:54:30 - System Checkpoint
RP389: 20/02/2009 15:45:21 - Installed Steam
RP390: 28/02/2009 11:02:06 - System Checkpoint
RP391: 04/03/2009 18:17:26 - System Checkpoint
RP392: 06/03/2009 12:20:08 - System Checkpoint
RP393: 06/03/2009 16:10:07 - Removed Windows Live installer
RP394: 06/03/2009 16:12:01 - Removed Windows Live Mail
RP395: 06/03/2009 16:12:49 - Installed Windows XP KB954708.
RP396: 06/03/2009 16:13:01 - Installed DirectX
RP397: 06/03/2009 16:13:33 - Removed Windows Live Photo Gallery
RP398: 06/03/2009 16:15:03 - Removed Windows Live Toolbar
RP399: 06/03/2009 16:15:27 - Removed Windows Live Writer
RP400: 07/03/2009 18:14:51 - System Checkpoint
RP401: 08/03/2009 11:30:50 - Installed DirectX
RP402: 09/03/2009 20:07:38 - Installed MetaFuze_MSI.
RP403: 09/03/2009 20:28:34 - Installed MetaFuze_MSI.
RP404: 12/03/2009 20:18:12 - System Checkpoint
RP405: 14/03/2009 15:32:41 - System Checkpoint
RP406: 15/03/2009 16:48:59 - System Checkpoint
RP407: 21/03/2009 10:06:33 - System Checkpoint
RP408: 23/03/2009 19:12:34 - System Checkpoint
RP409: 25/03/2009 16:12:17 - Installed Flash
RP410: 27/03/2009 17:25:53 - System Checkpoint
RP411: 28/03/2009 18:00:25 - Installed Java(TM) 6 Update 13
RP412: 29/03/2009 00:18:35 - Installed Windows Media Format Runtime
RP413: 31/03/2009 15:14:07 - System Checkpoint
RP414: 04/04/2009 20:31:52 - System Checkpoint
RP415: 08/04/2009 19:06:14 - System Checkpoint
RP416: 09/04/2009 13:53:08 - Installed Dekaron.
RP417: 11/04/2009 10:30:30 - System Checkpoint
RP418: 14/04/2009 16:03:23 - System Checkpoint
RP419: 15/04/2009 16:26:10 - System Checkpoint
RP420: 16/04/2009 18:02:52 - System Checkpoint
RP421: 17/04/2009 19:25:11 - System Checkpoint
RP422: 20/04/2009 13:24:25 - System Checkpoint
RP423: 24/04/2009 10:12:02 - Installed SPORE™
RP424: 24/04/2009 10:13:22 - Installed SPORE™
RP425: 25/04/2009 13:27:41 - System Checkpoint
RP426: 26/04/2009 14:35:33 - Installed AVG Free 8.5
RP427: 26/04/2009 14:38:37 - Installed AVG Free 8.5
RP428: 26/04/2009 15:02:12 - Removed Stronghold Crusader
RP429: 26/04/2009 15:04:57 - Removed Flash
RP430: 26/04/2009 15:08:55 - Removed Google Earth.
RP431: 26/04/2009 15:13:52 - Removed Dekaron.
RP432: 27/04/2009 09:39:09 - Avg8 Update
RP433: 28/04/2009 12:19:07 - System Checkpoint
RP434: 29/04/2009 16:27:46 - System Checkpoint
RP435: 30/04/2009 13:26:38 - Avg8 Update
RP436: 30/04/2009 19:41:25 - Installed Windows Defender
RP437: 30/04/2009 20:10:43 - Software Distribution Service 3.0
RP438: 01/05/2009 13:50:24 - Installed Windows Internet Explorer 8.
RP439: 02/05/2009 23:42:21 - Installed Windows XP KB894391.
RP440: 03/05/2009 10:13:18 - Avg8 Update
RP441: 03/05/2009 10:14:50 - Avg8 Update
RP442: 03/05/2009 12:10:38 - Installed Windows XP KB894391.
RP443: 03/05/2009 12:12:26 - Installed Windows XP KB921883.
RP444: 03/05/2009 12:53:13 - Installed AppRanger
RP445: 03/05/2009 12:58:40 - Removed AppRanger
RP446: 03/05/2009 13:53:29 - Installed Windows XP KB921883.
RP447: 03/05/2009 15:50:50 - Software Distribution Service 3.0
==== Installed Programs ======================
1Click DVD Copy 4.1
3DVIA Player 4.1
a-squared Anti-Malware 4.0
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop CS3
Adobe Reader 7.0
Adobe Setup
Adobe Shockwave Player 11
Advanced Office Repair v1.0
AnyDVD
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoStudio 5.5
AutoUpdate
avast! Antivirus
AVG 8.5
BitComet 1.03
Bonjour
BUFFALO TurboUSB for FLASH/HDD
Canon MP Navigator 3.0
Canon MP160
Canon MP160 User Registration
Canon Utilities Easy-PhotoPrint
CDBurnerXP
Choice Guard
CopyToDVD
DebugMode Wax 2.0
DivX Codec
DivX Converter
DivX Player
DivX Web Player
DVD Decrypter (Remove Only)
DVD Shrink 3.2
DVD2One 1.5.2
Easy-WebPrint
FM Modifier 2.25
Football Manager 2005
Football Manager 2008
Football Manager 2009
GPGNet
Hamachi 1.0.2.2
High Definition Audio Driver Package - KB888111
Highlight Viewer (Windows Live Toolbar)
HijackThis 2.0.2
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB954708)
iLike
iTunes
J2SE Runtime Environment 5.0 Update 3
Jasc Paint Shop Pro 9
Java(TM) 6 Update 13
Java(TM) 6 Update 2
Junk Mail filter update
LibUSB-Win32-0.1.10.1
LimeWire 4.16.6
Malwarebytes' Anti-Malware
Map Button (Windows Live Toolbar)
Messenger Plus! Live & Sponsor (CiD)
MetaFuze_MSI
Metal Gear Solid
mgs4_ss_1600_1200_2 ?????????
Microsoft .NET Framework 1.1
Microsoft .NET Framework 2.0
Microsoft Application Error Reporting
Microsoft Encarta Premium 2006 DVD
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office FrontPage 2003
Microsoft Office Professional Edition 2003
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual J# 2.0 Redistributable Package
Mozilla Firefox (3.0.10)
Mozilla Firefox (3.0b4)
MpcStar 3.6
MSI Wireless Client Utility Installation Program
MSVCRT
Nero 7 Ultra Edition
NetBattle
Network Play System (Patching)
Nintendo Wi-Fi USB Connector Registration Tool
Nokia Connectivity Cable Driver
Nokia PC Connectivity Solution
Nokia PC Suite
NVIDIA Drivers
OneCare Advisor (Windows Live Toolbar)
Panda ActiveScan 2.0
Pando
Pando Toolbar
PFConfig 1.0.193
Popup Blocker (Windows Live Toolbar)
PowerDVD
PowerISO
Python 2.5.2
QuickTime
RealPlayer
Realtek High Definition Audio Driver
REALTEK PCIE NIC Driver
Redshark 2.30
Rhapsody Player Engine
Safari
SAMSUNG CDMA Modem Driver Set
SAMSUNG Mobile Composite Device Software
SAMSUNG Mobile Modem Driver Set
Samsung Mobile phone USB driver Software
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
Samsung PC Studio 3
ScanSoft OmniPage SE 4.0
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows XP (KB921883)
Segoe UI
Shoddy Battle
Skype™ 4.0
Smart Menus (Windows Live Toolbar)
Sony ACID Music Studio 5.0
SopCast 3.0.0
SPORE™
Starcraft
Steam
Supreme Commander - Forged Alliance
System Requirements Lab
Tabbed Browsing (Windows Live Toolbar)
The Sims
Ulead PhotoImpact 11
Ultra MPEG-4 Converter 4.2.0705
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB904942)
Update for Windows XP (KB932823-v3)
Veetle TV Player 0.9.13
VLC media player 0.9.8a
WebFldrs XP
Windows Defender
Windows Driver Package - Nokia Modem (07/24/2006 6.81.0.23)
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Favorites for Windows Live Toolbar
Windows Live Mail
Windows Live Messenger
Windows Live OneCare safety scanner
Windows Live Outlook Toolbar (Windows Live Toolbar)
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Live Toolbar Feed Detector (Windows Live Toolbar)
Windows Live Upload Tool
Windows Live Writer
Windows Media Format Runtime
Windows Media Player 10
Windows Movie Maker 2.0
WinRAR archiver
WinZip
Xilisoft Video Converter Platinum
XP Codec Pack
Xvid 1.1.2 final uninstall
Yahoo! Software Update
Yahoo! Toolbar
Zwei-Stein Video Compositor 3.01 (Beta 2).
==== Event Viewer Messages From Past Week ========
30/04/2009 19:17:00, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the MSI Configuration Service service to connect.
30/04/2009 15:18:58, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
30/04/2009 15:18:49, error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s).
27/04/2009 14:31:02, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the iPod Service service to connect.
27/04/2009 14:31:02, error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
27/04/2009 14:31:02, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}
26/04/2009 11:03:13, error: HTTP [15005] - Unable to bind to the underlying transport for 0.0.0.0:2869. The IP Listen-Only list may contain a reference to an interface which may not exist on this machine. The data field contains the error number.
02/05/2009 23:32:15, error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
01/05/2009 15:17:49, error: ipnathlp [32003] - The Network Address Translator (NAT) was unable to request an operation of the kernel-mode translation module. This may indicate misconfiguration, insufficient resources, or an internal error. The data is the error code.
01/05/2009 09:38:20, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
DDS (Ver_09-03-16.01) - NTFSx86
Run by Administrator at 15:53:55.67 on 03/05/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.2.1252.44.1033.18.1023.260 [GMT 2:00]
Please be patient when waiting for a response. Do NOT bump your topic! We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump. If it has been seven days or more without a response, please PM a moderator or Admin with a link to your New Topic.
1. Download Generic Host Removal Tool, double click on this file after download, this will change the required Registry Vales to fix Generic Host Error. It will show a message like below on success:
Your Antivirus Program may detect this removal tool as a potential threat, Ignore the warning in such case.
2. Please download ComboFix from Here or Here to your Desktop.
**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
Please, never rename Combofix unless instructed.
Close any open browsers.
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
Close any open browsers.
WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**