Malware and Virus RemovalProblems removing malware/viruses? Get help from our Malware removal experts.
Mission Statement
WindowsBBS is an online community dedicated to easily accessible technical support for those using Microsoft operating systems and other Windows software.
Our goal is to become the leading resource for computer users that require assistance with their day-to-day computer usage, including full support for networking PC's, virus & malware removal, system upgrades and general support questions.
Basically i've just come back home from uni to find my family have been living with the incredibily annoying google redirect problem. I'm afraid i can't give any details on how it got there but i'm certain nothing has been tried to remove it. I've searched the internet for an easy, common, fix but there doesn't appear to be such a thing. I'll add the log reports asked for and if required i've done the hjackthis report as well but i won't include that.
Many thanks if anyone can help!
Kris
DDS (Ver_09-03-16.01) - NTFSx86
Run by Kris at 21:06:38.26 on 28/03/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.2.1252.44.1033.18.1023.290 [GMT 0:00]
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 05/11/2005 11:49:15
System Uptime: 28/03/2009 10:15:55 (11 hours ago)
C: is FIXED (NTFS) - 186 GiB total, 17.906 GiB free.
D: is CDROM (UDF)
E: is CDROM ()
F: is CDROM ()
==== Disabled Device Manager Items =============
Class GUID: {EEC5AD98-8080-425F-922A-DABF3DE3F69A}
Description: Nokia N95 8GB
Device ID: ROOT\WPD\0000
Manufacturer: Nokia
Name: Nokia N95 8GB
PNP Device ID: ROOT\WPD\0000
Service: WUDFRd
==== System Restore Points ===================
RP1235: 11/12/2008 17:33:11 - System Checkpoint
RP1236: 12/12/2008 09:31:02 - Software Distribution Service 3.0
RP1237: 13/12/2008 12:53:19 - System Checkpoint
RP1238: 14/12/2008 14:48:33 - System Checkpoint
RP1239: 15/12/2008 15:14:03 - System Checkpoint
RP1240: 16/12/2008 19:11:52 - System Checkpoint
RP1241: 17/12/2008 07:58:04 - Software Distribution Service 3.0
RP1242: 18/12/2008 13:44:29 - System Checkpoint
RP1243: 18/12/2008 23:18:40 - Software Distribution Service 3.0
RP1244: 19/12/2008 13:02:57 - Software Distribution Service 3.0
RP1245: 20/12/2008 13:27:29 - System Checkpoint
RP1246: 21/12/2008 14:15:53 - System Checkpoint
RP1247: 21/12/2008 15:34:45 - Install Virtual CloneDrive
RP1248: 21/12/2008 15:39:10 - Install Virtual CloneDrive
RP1249: 21/12/2008 18:38:07 - Installed DirectX
RP1250: 22/12/2008 20:44:43 - System Checkpoint
RP1251: 23/12/2008 08:48:00 - Software Distribution Service 3.0
RP1252: 29/12/2008 16:05:58 - Software Distribution Service 3.0
RP1253: 29/12/2008 19:33:18 - Installed %1 %2.
RP1254: 29/12/2008 19:33:46 - Printer Driver Microsoft XPS Document Writer Installed
RP1255: 29/12/2008 23:31:36 - Installed Windows XP Wudf01005.
RP1256: 30/12/2008 23:33:39 - System Checkpoint
RP1257: 31/12/2008 00:54:05 - Software Distribution Service 3.0
RP1258: 01/01/2009 14:38:51 - System Checkpoint
RP1259: 02/01/2009 10:54:09 - Software Distribution Service 3.0
RP1260: 03/01/2009 11:31:24 - System Checkpoint
RP1261: 04/01/2009 11:54:08 - System Checkpoint
RP1262: 05/01/2009 13:05:26 - System Checkpoint
RP1263: 06/01/2009 16:26:41 - Software Distribution Service 3.0
RP1264: 07/01/2009 18:36:37 - System Checkpoint
RP1265: 08/01/2009 18:53:13 - System Checkpoint
RP1266: 09/01/2009 08:10:26 - Software Distribution Service 3.0
RP1267: 10/01/2009 11:34:38 - System Checkpoint
RP1268: 11/01/2009 11:54:05 - System Checkpoint
RP1269: 12/01/2009 14:58:31 - System Checkpoint
RP1270: 12/01/2009 22:23:53 - Installed Windows XP KB954708.
RP1271: 12/01/2009 22:24:08 - Installed DirectX
RP1272: 13/01/2009 13:52:43 - Software Distribution Service 3.0
RP1273: 14/01/2009 16:56:51 - System Checkpoint
RP1274: 14/01/2009 23:49:54 - Software Distribution Service 3.0
RP1275: 15/01/2009 16:18:45 - Software Distribution Service 3.0
RP1276: 16/01/2009 17:08:35 - System Checkpoint
RP1277: 17/01/2009 20:07:34 - System Checkpoint
RP1278: 18/01/2009 20:20:12 - System Checkpoint
RP1279: 19/01/2009 21:05:35 - System Checkpoint
RP1280: 20/01/2009 15:10:20 - Software Distribution Service 3.0
RP1281: 21/01/2009 18:55:40 - System Checkpoint
RP1282: 22/01/2009 16:52:57 - Software Distribution Service 3.0
RP1283: 23/01/2009 18:22:48 - System Checkpoint
RP1284: 24/01/2009 18:44:06 - System Checkpoint
RP1285: 25/01/2009 18:54:55 - System Checkpoint
RP1286: 26/01/2009 19:43:35 - System Checkpoint
RP1287: 27/01/2009 20:13:17 - Software Distribution Service 3.0
RP1288: 28/01/2009 22:22:00 - System Checkpoint
RP1289: 29/01/2009 16:46:51 - Software Distribution Service 3.0
RP1290: 30/01/2009 17:02:09 - System Checkpoint
RP1291: 31/01/2009 17:17:48 - System Checkpoint
RP1292: 01/02/2009 18:16:31 - System Checkpoint
RP1293: 02/02/2009 19:07:16 - System Checkpoint
RP1294: 03/02/2009 11:02:20 - Software Distribution Service 3.0
RP1295: 04/02/2009 12:53:28 - System Checkpoint
RP1296: 05/02/2009 13:43:19 - System Checkpoint
==== Installed Programs ======================
4oD
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9
Adobe Shockwave Player
Adventure Pinball Demo
AIPTEK PenCam Manager
Apple Software Update
ATI Catalyst Control Center
ATI Display Driver
Audacity 1.2.6
AviSynth 2.5
Boots F2CD Picture Suite
Brian Lara International Cricket 2005
BufferChm
Call of Duty(R) 2
CD Burning 4
Choice Guard
Compatibility Pack for the 2007 Office system
Counter-Strike: Source
CP_AtenaShokunin1Config
CP_CalendarTemplates1
CP_Package_Basic1
CP_Panorama1Config
Creative Jukebox Driver
Creative MediaSource
Creative Removable Disk Manager
Creative System Information
Creative Video Blaster WebCam Control
Creative WebCam Monitor
Creative Zen Micro
Cucusoft DVD to Zune + Zune Video Converter Suite 7.6.7.5
CueTour
CustomerResearchQFolder
Destinations
DeviceFunctionQFolder
DeviceManagementQFolder
DigitalPersona Password Manager 2.0.1
DVD Decrypter (Remove Only)
eSupportQFolder
Football Manager 2005
Football Manager 2006
Football Manager 2007
Football Manager 2008
Football Manager 2009
FullDPAppQFolder
GameShadow
GiPo@MoveOnBoot 1.9.5
Google Desktop
Google Earth
Google Toolbar for Internet Explorer
Half-Life 2
Half-Life 2: Deathmatch
Half-Life 2: Lost Coast
Half-Life(R) 2
Hamachi 1.0.2.5
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954708)
HP Deskjet 5900 series
HP Extended Capabilities 5.0
HP Image Zone 5.0
HP Imaging Device Functions 5.0
HP Software Update
HP Solution Center & Imaging Support Tools 5.0
HPDeskjet5900Series
HPProductAssistant
Hydro Thunder
InstantShareDevices
Internet Service
Ipswitch WS_FTP Professional 2006
iRiver HSeries Manager VER 1.60
iriverter 0.14
iTunes
J2SE Runtime Environment 5.0 Update 4
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment, SE v1.4.2_01
JourneySoftware
JourneySoftwarePromo
Junk Mail filter update
K-Lite Mega Codec Pack 3.8.0
KRISTAL Audio Engine
L&H TTS3000 British English
Ladbrokes Poker
LiveUpdate BVRP Software
LUMIX Simple Viewer
Macromedia Dreamweaver 8
Macromedia Extension Manager
Macromedia Fireworks 8
Macromedia Flash 8
Macromedia Flash 8 Video Encoder
Macromedia Flash Player 8 Plugin
MarketResearch
MediaShow 3.0
Medieval II Total War
Medieval Total War
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Encarta Premium Suite - WE 2003
Microsoft IntelliPoint 6.3
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft LifeCam
Microsoft National Language Support Downlevel APIs
Microsoft Office Live Add-in 1.3
Microsoft Office Outlook Connector
Microsoft Office Standard Edition 2003
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft User-Mode Driver Framework Feature Pack 1.5
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
mobile PhoneTools
MSN Switching Service
MSVCRT
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6 Service Pack 2 (KB954459)
MyPhoneExplorer
NatNix Peer-to-Peer VPN
Nokia Connectivity Cable Driver
Nokia Download!
Nokia Flashing Cable Driver
Nokia Map Loader
Nokia NSeries Application Installer
Nokia NSeries Application Installer 6.83.11
Nokia NSeries Content Copier
Nokia NSeries Content Copier 6.83.11
Nokia NSeries Music Manager
Nokia NSeries Music Manager 6.83.11
Nokia NSeries One Touch Access
Nokia NSeries One Touch Access 6.83.11
Nokia Nseries PC Suite
Nokia NSeries System Utilities
Nokia NSeries System Utilities 6.83.11
Nokia Nseries Video Manager
Nokia Photos
Nokia Software Updater
NVIDIA Drivers
NvMixer
PC Connectivity Solution
PhotoGallery
PhotoNow! 1.0
Populous: The Beginning
Popup Blocker (Windows Live Toolbar)
Power2Go 4.0
PowerBackup 1.0
PowerCinema 4.0
PowerDirector Express
PowerDVD
PowerDVD Copy 1.0
PowerProducer
PowerStarter
Pro Pinball : Big Race USA
Project64 1.6
PSP Video 9 1.74
PSP Video Express(remove only)
QuickTime
RandMap
RealPlayer
Rise and Fall
SAGEM F@st 800-840
Secure Browsing
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Segoe UI
Shockwave
SkinsHP1
SolutionCenter
Sonic_PrimoSDK
Sony Ericsson PC Suite
SopCast 1.1.2
SopCore 1.0.1
SpeedTouch USB Software
Starry Synth/ES10 Bundle 1.0
Status
Steam(TM)
Switch Uninstall
Tabbed Browsing (Windows Live Toolbar)
The Battle for Middle-earth (tm)
The Battle for Middle-earth (tm) II
The Lord of the Rings, The Rise of the Witch-king
The Sims 2
Theory Interactive
Tiscali 10.0
Tiscali Internet Access
TrackMania Sunrise
TradeManager
TrayApp
TVAnts 1.0
Tweakui Powertoy for Windows XP
Unload
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB900930)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB933360)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955839)
Videora iPod Converter 0.91
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Virgin Net Connection/Signup Files
VirtualCloneDrive
Web Application
WebCam PhotoEditor
WebFldrs XP
WebReg
Windows Communication Foundation
Windows Defender
Windows Defender Signatures
Windows Driver Package - Nokia (WUDFRd) WPD (06/01/2007 6.84.33.0)
Windows Driver Package - Nokia Modem (02/15/2007 3.1)
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Toolbar Feed Detector (Windows Live Toolbar)
Windows Live Upload Tool
Windows Live Writer
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Player 11
Windows Presentation Foundation
Windows Workflow Foundation
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB887797
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893086
WinRAR archiver
Xbox 360 Controller for Windows
XML Paper Specification Shared Components Pack 1.0
ZENcast Organizer
Zune
Zune Language Pack (ES)
Zune Language Pack (FR)
==== Event Viewer Messages From Past Week ========
24/03/2009 17:14:55, error: Service Control Manager [7022] - The KService service hung on starting.
24/03/2009 17:13:33, error: Service Control Manager [7000] - The General Purpose USB Driver (adildr.sys) service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
23/03/2009 07:45:41, error: Dhcp [1001] - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0013D4D4361D. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
22/03/2009 17:41:07, error: Dhcp [1002] - The IP address lease 192.168.1.2 for the Network Card with network address 0013D4D4361D has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
22/03/2009 16:31:23, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
22/03/2009 16:31:23, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
25/03/2009 17:38:00, error: SideBySide [61] - Syntax error in manifest or policy file "C:\Program Files\Apple Software Update\Plugins\EXEInstallPlugin.dll.Manifest" on line 2. The required attribute version is missing from element assemblyIdentity.
25/03/2009 17:38:00, error: SideBySide [58] - Syntax error in manifest or policy file "C:\Program Files\Apple Software Update\Plugins\EXEInstallPlugin.dll.Manifest" on line 2.
25/03/2009 17:38:00, error: SideBySide [59] - Generate Activation Context failed for C:\Program Files\Apple Software Update\Plugins\EXEInstallPlugin.dll.Manifest. Reference error message: The operation completed successfully. .
25/03/2009 17:38:00, error: SideBySide [61] - Syntax error in manifest or policy file "C:\Program Files\Apple Software Update\Plugins\MSIInstallPlugin.dll.Manifest" on line 2. The required attribute version is missing from element assemblyIdentity.
25/03/2009 17:38:00, error: SideBySide [58] - Syntax error in manifest or policy file "C:\Program Files\Apple Software Update\Plugins\MSIInstallPlugin.dll.Manifest" on line 2.
25/03/2009 17:38:00, error: SideBySide [59] - Generate Activation Context failed for C:\Program Files\Apple Software Update\Plugins\MSIInstallPlugin.dll.Manifest. Reference error message: The operation completed successfully. .
27/03/2009 15:00:41, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Windows CardSpace service to connect.
27/03/2009 15:00:41, error: Service Control Manager [7000] - The Windows CardSpace service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
==== End Of File ===========================
Didn't find the information you thought to find? Check out these Similar Threads
Hi kris1
Welcome to WindowsBBS
Please do not put [Active] in your title, We do that so we know you've been helped. That could be why you have been over looked.
It's best to disable realtime protection applications as they sometimes interfere with the tool.
Check this link for any applicable programs you may have.
Close all open programs and windows
Double click combofix.exe and follow the prompts.
Vista users right click Combofix.exe and select Run As Administrator.
When finished, it shall produce a log for you. Post the Combofix log
Note: Do not mouseclick combofix's window while its running. That may cause it to stall
Hey, apologies for adding the [active] bit in the title, i just saw that all the other threads had it on them, perhaps it would be useful to add that to the thread people read before they post for the first time?
Regarding the problem itself the log is posted below and i think it might also be useful to add that the computer appears to have problems (almost certainly not related to google redirect) in starting itself - it normally only loads up once every three attempts.
ComboFix 09-04-04.01 - Kris 2009-04-08 13:23:06.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1023.596 [GMT 1:00]
Running from: c:\documents and settings\Kris\My Documents\ComboFix.exe
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\Autorun.inf
c:\documents and settings\All Users\Documents\EA Games\Desktop_.ini
c:\documents and settings\All Users\Documents\EA Games\The Sims 2\Desktop_.ini
c:\documents and settings\All Users\Documents\My Music\Desktop_.ini
c:\documents and settings\All Users\Documents\My Music\My Playlists\Desktop_.ini
c:\documents and settings\All Users\Documents\My Music\Sample Music\Desktop_.ini
c:\documents and settings\All Users\Documents\My Music\Sample Playlists\0006A57A\Desktop_.ini
c:\documents and settings\All Users\Documents\My Music\Sample Playlists\Desktop_.ini
c:\documents and settings\All Users\Documents\My Music\Sync Playlists\00264369\Desktop_.ini
c:\documents and settings\All Users\Documents\My Music\Sync Playlists\Desktop_.ini
c:\documents and settings\All Users\Documents\My Pictures\Desktop_.ini
c:\documents and settings\All Users\Documents\My Pictures\Image Editor\Default archive\Desktop_.ini
c:\documents and settings\All Users\Documents\My Pictures\Image Editor\Desktop_.ini
c:\documents and settings\All Users\Documents\My Pictures\LUMIXSimpleViewer\02032007\Desktop_.ini
c:\documents and settings\All Users\Documents\My Pictures\LUMIXSimpleViewer\06012007\Desktop_.ini
c:\documents and settings\All Users\Documents\My Pictures\LUMIXSimpleViewer\06042007\Desktop_.ini
c:\documents and settings\All Users\Documents\My Pictures\LUMIXSimpleViewer\16052007\Desktop_.ini
c:\documents and settings\All Users\Documents\My Pictures\LUMIXSimpleViewer\17052007\Desktop_.ini
c:\documents and settings\All Users\Documents\My Pictures\LUMIXSimpleViewer\19012007\Desktop_.ini
c:\documents and settings\All Users\Documents\My Pictures\LUMIXSimpleViewer\20012007\Desktop_.ini
c:\documents and settings\All Users\Documents\My Pictures\LUMIXSimpleViewer\22012007\Desktop_.ini
c:\documents and settings\All Users\Documents\My Pictures\LUMIXSimpleViewer\22072007\Desktop_.ini
c:\documents and settings\All Users\Documents\My Pictures\LUMIXSimpleViewer\30122006\Desktop_.ini
c:\documents and settings\All Users\Documents\My Pictures\LUMIXSimpleViewer\Desktop_.ini
c:\documents and settings\All Users\Documents\My Pictures\Sample Pictures\Desktop_.ini
c:\documents and settings\All Users\Documents\My Videos\Desktop_.ini
c:\documents and settings\All Users\Documents\Sports Interactive\Desktop_.ini
c:\documents and settings\All Users\Documents\Sports Interactive\Football Manager 2005\Desktop_.ini
c:\documents and settings\All Users\Documents\Sports Interactive\Football Manager 2006\Desktop_.ini
c:\documents and settings\All Users\Documents\Sports Interactive\Football Manager 2007\db\Desktop_.ini
c:\documents and settings\All Users\Documents\Sports Interactive\Football Manager 2007\Desktop_.ini
c:\documents and settings\All Users\Documents\Sports Interactive\Football Manager 2007\skins\Desktop_.ini
c:\documents and settings\All Users\Documents\Sports Interactive\Football Manager 2007\sounds\Desktop_.ini
c:\documents and settings\All Users\Documents\Sports Interactive\Football Manager 2008\db\Desktop_.ini
c:\documents and settings\All Users\Documents\Sports Interactive\Football Manager 2008\Desktop_.ini
c:\documents and settings\All Users\Documents\Sports Interactive\Football Manager 2008\skins\Desktop_.ini
c:\documents and settings\All Users\Documents\Sports Interactive\Football Manager 2008\sounds\Desktop_.ini
c:\documents and settings\Kris\Start Menu\Programs\coolplay
c:\recycler\S-9-6-72-100014528-100027484-100021717-8987.com
c:\windows\system32\drivers\gaopdxjdkkkayb.sys
c:\windows\system32\gaopdxcounter
c:\windows\system32\gaopdxpvejwold.dll
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
280 --- E O F --- 2009-02-03 11:03:16
In addition i assume the log might tell you this but i'll add it anyway, it asked me to reset the computer at the begginning telling me to note down these two files for future reference;
C:\WINDOWS\system32\drivers\gaopdxjdkkkayb.sys
C:\WINDOWS\system32\goapdxpvejwold.dll
Highlight and copy the contents of the code box below and paste it into a blank Notepad, then save it to your desktop as;
Filename: CFScript.txt
Save As Type: All Files (*.*)
Close all other windows and programs. Now drag the CFScript.txt onto ComboFix.exe and drop it, using the left mouse button. Click here to see how to use CFScript.txt
Combofix should run and may reboot the computer when it's done. A log will open when it's complete. Post the contents of that log.
Please do not click on the ComboFix window while it is running a scan. This can cause it to stall.
The latest combofix log is posted below, if you spot anything please let me know. However, i've done about 10 google searches and don't think i'm experiancing the redirect problem anymore!
ComboFix 09-04-04.01 - Kris 2009-04-09 16:52:08.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.44.1033.18.1023.345 [GMT 1:00]
Running from: c:\documents and settings\Kris\My Documents\ComboFix.exe
Command switches used :: c:\documents and settings\Kris\Desktop\CFScript.txt
* Created a new restore point
Copy and paste the following file path into the "File to upload & scan"box on the top of the page: one at a time
C:\pv.exe
Click on the submit button
Please post the results in your next reply.
Now run this.
Download Malwarebytes' Anti-Malware (MBAM) from here or here and save the file to your desktop.
Double click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select 'Perform Quick Scan', then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note below)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Post the entire report in your next reply.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.