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Inactive [InActive] Google redirect / cannot run security tools

Discussion in 'Malware and Virus Removal Archive' started by stonemaiden, 2009/02/17.

  1. 2009/02/17
    stonemaiden

    stonemaiden Inactive Thread Starter

    Joined:
    2009/02/17
    Messages:
    2
    Likes Received:
    0
    This user's computer is having a couple of problems. First, searches on Google are redirected to junk websites instead of the proper links. Some websites will not open at all-- most particularly several that I've tried to access to help resolve this, including the home websites for Spybot S&D, AdAware, and Microsoft Update. Others, such as Yahoo and CNN, will open fine.

    Secondly, I have tried to install various tools to correct this issue. Some I was able to download on this computer, others I had to bring in on a flash drive from another computer. Malwarebytes' Anti-Malware will not install at all. Nothing happens after double-clicking the install .exe file. I've checked the process list in Task Manager and it doesn't show it running at any time after trying to run it. HiJack This is doing the same. I was able to install Spybot S&D, but the program will not run.

    I've read over a couple of the other threads in this forum from users that seem to have similar problems but preferred to hold off on trying any of the suggestions made by staff there, allowing for differences in systems and software.

    I have run a full scan with Kaspersky Internet Security. It has found several vulnerabilities, but no infections.

    Thank you for your time, and I hope you can help!

    As requested, see logs below:


    DDS (Ver_09-02-01.01) - NTFSx86
    Run by Administrator at 12:26:59.57 on Tue 02/17/2009
    Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_11
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1531 [GMT -6:00]

    AV: Kaspersky Internet Security *On-access scanning disabled* (Updated)
    FW: Kaspersky Internet Security *disabled*

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\ABBYY\FineReader\9.00\Licensing\PE\NetworkLicenseServer.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\SigmaTel\C-Major Audio\WDM\StacSV.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\stsystra.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\ABBYY Lingvo 12\Lvagent.exe
    C:\Program Files\Apoint\ApMsgFwd.exe
    C:\Program Files\Apoint\HidFind.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
    C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\Administrator\Application Data\U3\00001619C1702D36\LaunchPad.exe
    F:\dds.pif
    F:\dds.pif

    ============== Pseudo HJT Report ===============

    mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\twex.exe,
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
    BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky internet security 2009\ievkbd.dll
    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
    BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
    EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
    mRun: [SigmatelSysTrayApp] stsystra.exe
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [Apoint] c:\program files\apoint\Apoint.exe
    mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe "
    mRun: [AVP] "c:\program files\kaspersky lab\kaspersky internet security 2009\avp.exe "
    mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe "
    mRun: [<NO NAME>]
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe "
    mRun: [Lingvo Launcher] "c:\program files\abbyy lingvo 12\Lvagent.exe" /STARTUP
    mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe "
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\sdltra~1.lnk - c:\program files\sdl international\sdl trados synergy 2007\Synergy.exe
    IE: Add to Banner Ad Blocker - c:\program files\kaspersky lab\kaspersky internet security 2009\ie_banner_deny.htm
    IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
    IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
    IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\program files\kaspersky lab\kaspersky internet security 2009\SCIEPlgn.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1232641204531
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_12-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    Notify: igfxcui - igfxdev.dll
    Notify: klogon - c:\windows\system32\klogon.dll
    AppInit_DLLs: c:\progra~1\kasper~1\kasper~1\mzvkbd.dll,c:\progra~1\kasper~1\kasper~1\mzvkbd3.dll,c:\progra~1\kasper~1\kasper~1\adialhk.dll,c:\progra~1\kasper~1\kasper~1\kloehk.dll
    SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, digeste.dll

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\yad4sm0e.default\

    ============= SERVICES / DRIVERS ===============

    R0 kl1;Kl1;c:\windows\system32\drivers\kl1.sys [2008-7-21 121872]
    R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2008-1-29 33808]
    R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2009-1-22 226832]
    R2 ABBYY.Licensing.FineReader.Professional.9.0;ABBYY FineReader 9.0 PE Licensing Service;c:\program files\common files\abbyy\finereader\9.00\licensing\pe\NetworkLicenseServer.exe [2008-5-16 759072]
    R2 AVP;Kaspersky Internet Security;c:\program files\kaspersky lab\kaspersky internet security 2009\avp.exe [2008-11-11 206088]
    R2 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2006-4-14 28933976]
    R3 KLFLTDEV;Kaspersky Lab KLFltDev;c:\windows\system32\drivers\klfltdev.sys [2008-3-13 26640]
    R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [2008-4-30 24592]

    =============== Created Last 30 ================

    2009-02-17 12:26 <DIR> --d-h--- c:\windows\PIF
    2009-02-17 11:32 <DIR> --d----- c:\docume~1\admini~1\applic~1\SDL International
    2009-02-17 11:32 221,184 a------- c:\windows\system32\wmpns.dll
    2009-02-17 11:10 <DIR> --d----- c:\program files\Spybot - Search & Destroy
    2009-02-17 11:10 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
    2009-02-13 11:36 <DIR> --dsh--- c:\windows\system32\twain32
    2009-02-13 11:36 22,016 a------- c:\windows\system32\digeste.dll
    2009-01-23 14:02 <DIR> --d----- c:\program files\common files\Sonic Shared
    2009-01-23 14:02 <DIR> --d----- c:\program files\Roxio
    2009-01-23 13:58 <DIR> --d----- c:\windows\RegisteredPackages
    2009-01-23 13:57 26,496 a----r-- c:\windows\system32\drivers\RimSerial.sys
    2009-01-23 13:56 <DIR> --d----- c:\program files\common files\Research In Motion
    2009-01-23 13:56 <DIR> --d----- c:\program files\Research In Motion
    2009-01-23 13:53 <DIR> --dsh--- c:\windows\ftpcache
    2009-01-23 08:17 26,368 ac------ c:\windows\system32\dllcache\usbstor.sys
    2009-01-23 08:16 32,128 ac------ c:\windows\system32\dllcache\usbccgp.sys
    2009-01-23 08:16 32,128 a------- c:\windows\system32\drivers\usbccgp.sys
    2009-01-22 16:06 73,728 a------- c:\windows\system32\javacpl.cpl
    2009-01-22 16:06 410,984 a------- c:\windows\system32\deploytk.dll
    2009-01-22 15:33 <DIR> --d----- c:\program files\Microsoft Visual Studio 8
    2009-01-22 15:16 <DIR> --d----- c:\program files\MSXML 4.0
    2009-01-22 15:10 <DIR> --d----- c:\program files\Microsoft SQL Server
    2009-01-22 14:58 <DIR> --d----- c:\program files\ABBYY Lingvo 12
    2009-01-22 14:56 <DIR> --d----- C:\ABBYY Lingvo 12 EL
    2009-01-22 14:53 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Passolo 2007
    2009-01-22 14:53 44,544 a------- c:\windows\system32\msxml4a.dll
    2009-01-22 14:52 262,328 a------- c:\windows\system32\msdatgrd.ocx
    2009-01-22 14:52 <DIR> --d----- c:\program files\SDL Passolo 2007
    2009-01-22 14:47 <DIR> --d----- C:\multitran
    2009-01-22 14:47 <DIR> --d----- C:\mtran07
    2009-01-22 14:47 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SDL International
    2009-01-22 14:47 <DIR> --d----- c:\program files\SDL International
    2009-01-22 14:45 <DIR> --d----- c:\program files\CONEXANT
    2009-01-22 14:45 172,032 a------- c:\windows\system32\Uci32114.dll
    2009-01-22 14:45 989,696 a------- c:\windows\system32\drivers\HSF_DPV.sys
    2009-01-22 14:45 730,112 a------- c:\windows\system32\drivers\HSF_CNXT.sys
    2009-01-22 14:45 209,152 a------- c:\windows\system32\drivers\HSFHWAZL.sys
    2009-01-22 14:45 144,360 a------- c:\windows\system32\drivers\del1028.cty
    2009-01-22 14:13 <DIR> --d----- c:\program files\common files\Macrovision Shared
    2009-01-22 11:08 333,952 -c------ c:\windows\system32\dllcache\srv.sys
    2009-01-22 11:05 666,112 -c------ c:\windows\system32\dllcache\wininet.dll
    2009-01-22 11:05 619,520 -c------ c:\windows\system32\dllcache\urlmon.dll
    2009-01-22 11:05 1,499,136 -c------ c:\windows\system32\dllcache\shdocvw.dll
    2009-01-22 11:05 3,067,904 -c------ c:\windows\system32\dllcache\mshtml.dll
    2009-01-22 11:04 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys
    2009-01-22 11:04 1,106,944 -c------ c:\windows\system32\dllcache\msxml3.dll
    2009-01-22 11:04 337,408 -c------ c:\windows\system32\dllcache\netapi32.dll
    2009-01-22 11:04 2,189,184 -c------ c:\windows\system32\dllcache\ntoskrnl.exe
    2009-01-22 11:04 2,145,280 -c------ c:\windows\system32\dllcache\ntkrnlmp.exe
    2009-01-22 11:04 2,066,048 -c------ c:\windows\system32\dllcache\ntkrnlpa.exe
    2009-01-22 11:04 2,023,936 -c------ c:\windows\system32\dllcache\ntkrpamp.exe
    2009-01-22 11:03 1,846,400 -c------ c:\windows\system32\dllcache\win32k.sys
    2009-01-22 11:03 331,776 -c------ c:\windows\system32\dllcache\msadce.dll
    2009-01-22 11:01 691,712 -c------ c:\windows\system32\dllcache\inetcomm.dll
    2009-01-22 11:00 272,128 -c------ c:\windows\system32\dllcache\bthport.sys
    2009-01-22 10:59 203,136 -c------ c:\windows\system32\dllcache\rmcast.sys
    2009-01-22 10:46 <DIR> --d----- c:\windows\system32\scripting
    2009-01-22 10:46 <DIR> --d----- c:\windows\system32\en
    2009-01-22 10:46 <DIR> --d----- c:\windows\system32\bits
    2009-01-22 10:46 <DIR> --d----- c:\windows\l2schemas
    2009-01-22 10:44 <DIR> --d----- c:\windows\ServicePackFiles
    2009-01-22 10:42 <DIR> --d----- c:\windows\network diagnostic
    2009-01-22 10:35 701,440 -------- c:\windows\system32\drivers\ati2mtag.sys
    2009-01-22 10:28 <DIR> --d----- c:\program files\common files\ABBYY
    2009-01-22 10:25 <DIR> --d----- c:\program files\ABBYY FineReader 9.0
    2009-01-22 10:25 <DIR> --d----- c:\docume~1\alluse~1\applic~1\ABBYY
    2009-01-22 10:23 <DIR> --d----- c:\windows\system32\PreInstall
    2009-01-22 10:23 26,488 a------- c:\windows\system32\spupdsvc.exe
    2009-01-22 10:20 31,768 a------- c:\windows\system32\wucltui.dll.mui
    2009-01-22 10:20 23,576 a------- c:\windows\system32\wuaucpl.cpl.mui
    2009-01-22 10:20 18,456 a------- c:\windows\system32\wuaueng.dll.mui
    2009-01-22 10:20 <DIR> --d----- c:\windows\system32\SoftwareDistribution
    2009-01-22 10:20 <DIR> --d----- c:\temp\FR90PE
    2009-01-22 10:20 <DIR> --d----- C:\temp
    2009-01-22 10:20 23,576 a------- c:\windows\system32\wuapi.dll.mui
    2009-01-22 10:18 101,287 a------- c:\windows\system32\drivers\klin.dat
    2009-01-22 10:18 89,601 a------- c:\windows\system32\drivers\klick.dat
    2009-01-22 10:17 2,161,184 a--sh--- c:\windows\system32\drivers\fidbox.dat
    2009-01-22 10:17 458,784 a--sh--- c:\windows\system32\drivers\fidbox2.dat
    2009-01-22 10:17 17,964 a--sh--- c:\windows\system32\drivers\fidbox.idx
    2009-01-22 10:17 2,648 a--sh--- c:\windows\system32\drivers\fidbox2.idx
    2009-01-22 10:17 <DIR> --d----- c:\program files\Kaspersky Lab
    2009-01-22 10:17 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Kaspersky Lab
    2009-01-22 10:16 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Kaspersky Lab Setup Files
    2009-01-22 10:15 172,032 a------- c:\windows\system32\igfxres.dll
    2009-01-22 10:15 5,740 a------- c:\windows\system32\d3d9caps.dat
    2009-01-22 10:14 1,060,864 a------- c:\windows\system32\MFC71.dll
    2009-01-22 10:14 1,047,552 a------- c:\windows\system32\MFC71u.dll
    2009-01-22 10:14 499,712 a------- c:\windows\system32\msvcp71.dll
    2009-01-22 10:14 348,160 a------- c:\windows\system32\msvcr71.dll
    2009-01-22 10:14 89,088 a------- c:\windows\system32\atl71.dll
    2009-01-22 10:12 <DIR> --d----- c:\program files\Apoint
    2009-01-22 10:12 132,608 a------- c:\windows\system32\drivers\Apfiltr.sys
    2009-01-22 10:12 100,354 a------- c:\windows\system32\Vxdif.dll
    2009-01-22 10:10 56,576 a------- c:\windows\system32\drivers\oz776.sys
    2009-01-22 10:10 <DIR> --d----- c:\program files\O2Micro OZ776 SCR Driver
    2009-01-22 10:10 <DIR> --ds---- c:\documents and settings\administrator\UserData
    2009-01-22 10:06 160,256 ac------ c:\windows\system32\dllcache\b57xp32.sys
    2009-01-22 10:06 160,256 a----r-- c:\windows\system32\drivers\b57xp32.sys
    2009-01-22 10:06 <DIR> --d----- c:\program files\Broadcom
    2009-01-22 10:04 <DIR> --d----- c:\windows\system32\ReinstallBackups
    2009-01-22 10:03 <DIR> --d----- c:\program files\SigmaTel
    2009-01-22 10:02 <DIR> --d----- c:\windows\system32\vmm32
    2009-01-22 10:02 <DIR> --d----- c:\program files\Dell
    2009-01-22 09:56 <DIR> --d----- c:\windows\SHELLNEW
    2009-01-22 09:52 <DIR> --d----- c:\documents and settings\Administrator
    2009-01-22 09:51 14,592 a------- c:\windows\system32\drivers\kbdhid.sys
    2009-01-22 09:51 12,160 a------- c:\windows\system32\drivers\mouhid.sys
    2009-01-22 09:51 10,368 a------- c:\windows\system32\drivers\hidusb.sys
    2009-01-22 09:48 <DIR> --ds---- c:\windows\system32\Microsoft
    2009-01-22 09:45 8,192 a------- c:\windows\REGLOCS.OLD
    2009-01-22 09:43 229,439 ac------ c:\windows\system32\dllcache\multibox.dll
    2009-01-22 09:42 480,256 ac------ c:\windows\system32\dllcache\cintsetp.exe
    2009-01-22 09:41 2,577 a------- c:\windows\system32\CONFIG.NT
    2009-01-22 09:41 0 a------- c:\windows\control.ini
    2009-01-22 09:41 23,392 a------- c:\windows\system32\nscompat.tlb
    2009-01-22 09:41 16,832 a------- c:\windows\system32\amcompat.tlb
    2009-01-22 09:41 316,640 a------- c:\windows\WMSysPr9.prx
    2009-01-22 09:40 <DIR> --dsh--- c:\documents and settings\all users\DRM
    2009-01-22 09:40 <DIR> --d-h--- c:\program files\WindowsUpdate
    2009-01-22 09:39 <DIR> --d----- c:\program files\common files\MSSoap
    2009-01-22 09:38 <DIR> --d----- c:\program files\Online Services
    2009-01-22 09:38 <DIR> --d----- c:\program files\Messenger
    2009-01-22 09:38 <DIR> --d----- c:\program files\MSN Gaming Zone
    2009-01-22 09:37 <DIR> --d----- c:\program files\Windows NT
    2009-01-22 03:26 <DIR> --d----- c:\program files\common files\ODBC
    2009-01-22 03:26 <DIR> --d----- c:\program files\common files\SpeechEngines
    2009-01-22 03:25 <DIR> --d--r-- c:\documents and settings\all users\Documents

    ==================== Find3M ====================

    2009-02-11 08:16 33,808 a------- c:\windows\system32\drivers\klbg.sys
    2009-01-22 14:45 94,208 a------- c:\windows\system32\mdmxsdk.dll
    2009-01-22 14:45 12,672 a------- c:\windows\system32\drivers\mdmxsdk.sys
    2009-01-22 10:48 87,263 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
    2009-01-22 09:38 21,640 a------- c:\windows\system32\emptyregdb.dat

    ============= FINISH: 12:27:30.63 ===============


    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_09-02-01.01)

    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume2
    Install Date: 1/22/2009 9:44:42 AM
    System Uptime: 2/17/2009 11:22:30 AM (1 hours ago)

    Motherboard: Dell Inc. | | 0KU184
    Processor: Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz | Microprocessor | 1994/200mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 112 GiB total, 93.182 GiB free.
    D: is CDROM ()
    E: is CDROM (CDFS)
    F: is Removable

    ==== Disabled Device Manager Items =============

    Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
    Description: Network Controller
    Device ID: PCI\VEN_14E4&DEV_4315&SUBSYS_000B1028&REV_01\4&AB208E&0&00E1
    Manufacturer:
    Name: Network Controller
    PNP Device ID: PCI\VEN_14E4&DEV_4315&SUBSYS_000B1028&REV_01\4&AB208E&0&00E1
    Service:

    ==== System Restore Points ===================

    RP1: 1/22/2009 9:52:34 AM - System Checkpoint
    RP2: 1/22/2009 9:55:42 AM - Installed Microsoft Office Small Business 2007
    RP3: 1/22/2009 10:02:00 AM - Installed Dell Resource CD.
    RP4: 1/22/2009 10:03:09 AM - Installed Windows XP KB835221WXP.
    RP5: 1/22/2009 10:03:52 AM - Installed SigmaTel Audio
    RP6: 1/22/2009 10:05:51 AM - Installed Broadcom Gigabit Integrated Controller.
    RP7: 1/22/2009 10:09:59 AM - Installed OZ776 SCR Driver V1.1.3.9
    RP8: 1/22/2009 10:16:55 AM - Installed Kaspersky Internet Security 2009.
    RP9: 1/22/2009 10:23:21 AM - Software Distribution Service 3.0
    RP10: 1/22/2009 10:24:24 AM - Installed ABBYY FineReader 9.0 Professional Edition
    RP11: 1/22/2009 10:37:46 AM - Software Distribution Service 3.0
    RP12: 1/22/2009 11:00:26 AM - Installed Adobe Acrobat 8 Standard - English, Français, Deutsch
    RP13: 1/22/2009 2:13:22 PM - Printer Driver Adobe PDF Converter Installed
    RP14: 1/22/2009 2:41:51 PM - Installed Microsoft .NET Framework 2.0
    RP15: 1/22/2009 2:44:35 PM - Installed Microsoft Visual C++ 2005 Redistributable
    RP16: 1/22/2009 2:45:08 PM - Installed J2SE Runtime Environment 5.0 Update 10
    RP17: 1/22/2009 2:47:22 PM - Installed SDL Trados 2007
    RP18: 1/22/2009 2:50:40 PM - Installed SDL Trados Synergy 2007
    RP19: 1/22/2009 2:51:36 PM - Installed SDLX
    RP20: 1/22/2009 2:53:07 PM - Installed Microsoft Primary Interoperability Assemblies 2005
    RP21: 1/22/2009 2:58:36 PM - Installed ABBYY Lingvo 12 English Edition
    RP22: 1/22/2009 3:13:10 PM - Software Distribution Service 3.0
    RP24: 1/22/2009 4:05:22 PM - Installed Java(TM) 6 Update 11
    RP25: 1/23/2009 8:48:47 AM - Installed J2SE Runtime Environment 5.0 Update 12
    RP26: 1/23/2009 8:51:55 AM - Installed SDL MultiTerm 2007 Desktop
    RP27: 1/23/2009 1:56:22 PM - Installed BlackBerry Desktop Software 4.3.
    RP28: 1/23/2009 2:01:35 PM - Installed Roxio Media Manager
    RP29: 1/26/2009 9:21:01 AM - Configured Microsoft Office Small Business 2007
    RP30: 1/26/2009 9:23:29 AM - Software Distribution Service 3.0
    RP31: 1/27/2009 12:03:08 PM - System Checkpoint
    RP32: 1/28/2009 12:50:32 PM - System Checkpoint
    RP33: 1/29/2009 3:53:11 PM - System Checkpoint
    RP34: 2/2/2009 11:12:59 AM - System Checkpoint
    RP35: 2/3/2009 12:07:22 PM - System Checkpoint
    RP36: 2/4/2009 12:17:50 PM - System Checkpoint
    RP37: 2/5/2009 12:34:44 PM - System Checkpoint
    RP38: 2/6/2009 12:48:35 PM - System Checkpoint
    RP39: 2/9/2009 12:29:31 PM - System Checkpoint
    RP40: 2/11/2009 12:38:39 PM - System Checkpoint
    RP41: 2/13/2009 12:18:42 PM - System Checkpoint

    ==== Installed Programs ======================

    ABBYY FineReader 9.0 Professional Edition
    ABBYY Lingvo 12 English Edition
    Adobe Acrobat 8 Standard - English, Français, Deutsch
    Adobe Acrobat 8.1.0 Standard
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    BlackBerry Desktop Software 4.3
    Broadcom Gigabit Integrated Controller
    Conexant HDA D330 MDC V.92 Modem
    Dell Resource CD
    Dell Touchpad
    High Definition Audio Driver Package - KB835221
    Hotfix for Windows XP (KB952287)
    Intel(R) Graphics Media Accelerator Driver
    J2SE Runtime Environment 5.0 Update 10
    J2SE Runtime Environment 5.0 Update 12
    Java(TM) 6 Update 11
    Kaspersky Internet Security 2009
    Microsoft .NET Framework 2.0 Service Pack 1
    Microsoft Office Access MUI (Russian) 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Excel MUI (Russian) 2007
    Microsoft Office Groove MUI (Russian) 2007
    Microsoft Office InfoPath MUI (Russian) 2007
    Microsoft Office Language Pack 2007 - Russian/???????
    Microsoft Office O MUI (Russian) 2007
    Microsoft Office OneNote MUI (Russian) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office Outlook MUI (Russian) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint MUI (Russian) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (German) 2007
    Microsoft Office Proof (Russian) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proof (Ukrainian) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing (Russian) 2007
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Publisher MUI (Russian) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared MUI (Russian) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office SharePoint Designer MUI (Russian) 2007
    Microsoft Office Small Business 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Office Word MUI (Russian) 2007
    Microsoft Office X MUI (Russian) 2007
    Microsoft Primary Interoperability Assemblies 2005
    Microsoft Software Update for Web Folders (English) 12
    Microsoft Software Update for Web Folders (Russian) 12
    Microsoft SQL Server 2005
    Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
    Microsoft SQL Server Native Client
    Microsoft SQL Server Setup Support Files (English)
    Microsoft SQL Server VSS Writer
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Mozilla Firefox (3.0.6)
    MSXML 4.0 SP2 (KB954430)
    MSXML 6.0 Parser
    OZ776 SCR Driver V1.1.3.9
    PowerDVD
    Roxio Media Manager
    SDL MultiTerm 2007 Desktop
    SDL Passolo 2007 Essential SP5
    SDL Trados 2007
    SDL Trados Synergy 2007
    SDLX
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958215)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB960714)
    SigmaTel Audio
    Spybot - Search & Destroy
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955839)
    WebFldrs XP
    Windows Genuine Advantage Notifications (KB905474)
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Media Format Runtime
    Windows XP Service Pack 3
    WinRAR archiver

    ==== Event Viewer Messages From Past Week ========

    2/11/2009 7:28:53 PM, error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
    2/11/2009 7:27:35 PM, error: NETLOGON [5719] - No Domain Controller is available for domain IRD due to the following: There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.
    2/17/2009 8:56:01 AM, error: Service Control Manager [7031] - The Kaspersky Internet Security service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.
    2/13/2009 11:36:30 AM, information: Windows File Protection [64002] - File replacement was attempted on the protected system file svchost.exe. This file was restored to the original version to maintain system stability. The file version of the system file is 5.1.2600.5512.

    ==== End Of File ===========================
     
    Last edited: 2009/02/17
  2. 2009/02/17
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    Welcome to WindowsBBS :)

    Always better to put the preamble at the head of the post - edited.

    One of our trained malware analysts will take a look at your logs ASAP, but it may be a day or so before you get a response as they are always very busy. All logs are dealt with in the order received.

    Thank you for your patience.
     

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  4. 2009/02/22
    noahdfear

    noahdfear Inactive

    Joined:
    2003/04/06
    Messages:
    12,178
    Likes Received:
    15
    Hi stonemaiden,

    Sorry for the wait. Are you still in need of assistance?
     
  5. 2009/02/23
    stonemaiden

    stonemaiden Inactive Thread Starter

    Joined:
    2009/02/17
    Messages:
    2
    Likes Received:
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    No problem-- my higher ups finally had me re-image the hard drive so we could move on. Thanks though!
     

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