Malware and Virus RemovalProblems removing malware/viruses? Get help from our Malware removal experts.
Mission Statement
WindowsBBS is an online community dedicated to easily accessible technical support for those using Microsoft operating systems and other Windows software.
Our goal is to become the leading resource for computer users that require assistance with their day-to-day computer usage, including full support for networking PC's, virus & malware removal, system upgrades and general support questions.
In the hope of a fix - has any one got a solution to the following problem.
Windows XP Home shut off during a power failure .The resulting action happened ie ; I got a blank screen on Windows Start up, with no desktop icons or task bar or right click functionality
On ALT CTL DEL ie can go to new task and run explorer.exe and everything is normal on creating another user account the problem is the same .
I tried a System restore , picked a date and pressed the button nothing happened , I need to check that the system start up and recovery is checked but short of a roll back on system recovery has anyone any ideas as to a simple and straight forward way to trouble shoot what seems a fairly common problem
I have a Windows XP Home restore disk if eventually needed
I cant quite remember but the only brief clue I got was List ID 900; 0;. 900 or something similar
Many thanks in advance for your help
Best wishes
Colin
Didn't find the information you thought to find? Check out these Similar Threads
A couple of virii can cause this problem, perhaps best to rule this out first. Hopefully starting in safe mode is ok, if not to start Internet Explorer open task manager (ctrl-Alt-Del) click on the application tab then new task button and type iexplore.exe in the new task dialog.
Please read this and post the logs in the Malware and Virus Removal forum. I should add that the people in that forum can be quite busy at times but I'm sure your post will be picked up by one of the experts.
You may also wish to quote or link to this thread.
**NOTE** A member of staff may move this thread to the malware forum, if so do not start a new thread but post the requested logs in the moved thread.
The latest antivirus scan has found PWS_LDPinch and DNS Changer.f.gen.a in the Temprary Internet Files these are Trojans
I switched on the System restore now but unfortunately they are no roll back points
I also tried the Fix 195 vbs script from Kelly Korner this did not work and I have still to activate the desk top from msconfig , new process and run the explorer.exe command
I go back to the original clue on start uo after the power failure can not find file idlist, :0:900, c;\
Thank you I am realluy greatful for your suggestion. I have now noticed that all google searches on mcafee and your suggested links are broken this definitely look as if this is a search engine hijack or redirection
here is an extract of what i found on another post
Those rootkits have more than meets the eye and newer variants are written to break things if someone tries to fix them. I can see that you have more work to do. The trained analysts who know how to handle this infection have been having difficulty posting here and getting into long fixes. Dell is working on fixing the posting bug in the new forum software,
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 06:10:04, on 13/01/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
