Malware and Virus RemovalProblems removing malware/viruses? Get help from our Malware removal experts.
Mission Statement
WindowsBBS is an online community dedicated to easily accessible technical support for those using Microsoft operating systems and other Windows software.
Our goal is to become the leading resource for computer users that require assistance with their day-to-day computer usage, including full support for networking PC's, virus & malware removal, system upgrades and general support questions.
hi i posted in this thread about a problem i have with windows mail opening the first email in my inbox repeated ly, i have since found it also opens any links in that email when i click on the window, which is kinda worrying. I have ran AVG 8, spybot s&d, ad-aware 2008 and windows defender scans (all up to date and with the latest definition files) and all have came back clear, but i'm sure this is a virus at work.
i run Vista home premium
here are the logs requested.
info.txt logfile of random's system information tool 1.04 2008-11-21 22:05:58
======Uninstall list======
-->C:\Program Files\Nero\Nero8\\nero\uninstall\UNNERO.exe /UNINSTALL
-->C:\Windows\UNNeroBackItUp.exe /UNINSTALL
-->C:\Windows\UNNeroMediaHome.exe /UNINSTALL
-->C:\Windows\UNNeroShowTime.exe /UNINSTALL
-->C:\Windows\UNNeroVision.exe /UNINSTALL
-->C:\Windows\UNRecode.exe /UNINSTALL
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {3EC77D26-799B-4CD8-914F-C1565E796173}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {430971B1-C31E-45DA-81E0-72C095BAB72C}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {F7A31780-33C4-4E39-951A-5EC9B91D7BF1}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {BEE75E01-DD3F-4D5F-B96C-609E6538D419}
3531-W-D-->MsiExec.exe /X{BD1587F7-B8D0-4111-8F1F-3327628AB02F}
Ad-Aware-->MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)-->MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7}
Adobe Flash Player 10 ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player Plugin-->C:\Windows\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Photoshop CS-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,Launch Setup "C:\Program Files\InstallShield Installation Information\{EFB21DE7-8C19-4A88-BB28-A766E16493BC}\setup.exe" -l0x9
Adobe Reader 8.1.2-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Adobe Shockwave Player-->C:\Windows\System32\Macromed\SHOCKW~1\UNWISE.EXE C:\Windows\System32\Macromed\SHOCKW~1\Install.log
Advanced SystemCare 3-->"C:\Program Files\IObit\Advanced SystemCare 3\unins000.exe"
Agere Systems HDA Modem-->agrsmdel
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
AuthenTec Fingerprint Sensor Minimum Install-->MsiExec.exe /X{E815FB81-995F-4F33-8E25-F16712123AB7}
Avanquest update-->C:\Program Files\InstallShield Installation Information\{76E41F43-59D2-4F30-BA42-9A762EE1E8DE}\setup.exe -runfromtemp -l0x0009 -removeonly
Avex DVD to PSP Converter (remove only)-->"C:\Program Files\Avex\Avex DVD to PSP Converter\bt-uninst.exe"
AVG Free 8.0-->C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
CCleaner (remove only)-->"C:\Program Files\CCleaner\uninst.exe"
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
CyberLink PowerDirector-->"C:\Program Files\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}\Setup.exe" /z-uninstall
CyberLink YouCam-->"C:\Program Files\InstallShield Installation Information\{01FB4998-33C4-4431-85ED-079E3EEFE75D}\Setup.exe" /z-uninstall
DC++ 0.699-->"C:\Program Files\DC++\uninstall.exe"
FLV Player 2.0, build 24-->C:\Program Files\FLV Player\uninst.exe
Garmin POI Loader-->MsiExec.exe /X{80A2A967-C1B7-412D-B2B2-C4A33209C205}
Garmin WebUpdater-->MsiExec.exe /X{366FFC89-C800-4366-B903-B9C4314109A5}
HijackThis 2.0.2-->"C:\Program Files\trend micro\HijackThis.exe" /uninstall
Inst5657-->MsiExec.exe /I{FEDE400D-3381-4087-ACCB-689DD8A56123}
Intel(R) Matrix Storage Manager-->C:\Windows\System32\Imsmudlg.exe
Java(TM) 6 Update 4-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160040}
Launch Manager V1.4.9-->C:\Program Files\InstallShield Installation Information\{D0846526-66DD-4DC9-A02C-98F9A2806812}\setup.exe -runfromtemp -l0x0009 -removeonly
LimeWire 4.18.8-->"C:\Program Files\LimeWire\uninstall.exe"
LogonStudio Vista-->C:\PROGRA~1\Stardock\OBJECT~1\LOGONS~1\UNWISE.EXE C:\PROGRA~1\Stardock\OBJECT~1\LOGONS~1\INSTALL.LOG
MakeDisc-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B145EC69-66F5-11D8-9D75-000129760D75}\Setup.exe" -uninstall
MediaShow-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D5A9B7C0-8751-11D8-9D75-000129760D75}\Setup.exe" -uninstall
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007-->MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint Viewer 2007 (English)-->MsiExec.exe /X{95120000-00AF-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Silverlight-->MsiExec.exe /I{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works-->MsiExec.exe /I{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833)-->MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MyPhoneExplorer-->C:\Program Files\MyPhoneExplorer\uninstall.exe
Nero 8 Essentials-->MsiExec.exe /X{8410B358-107A-4FB7-AB2B-6FD952F15A8F}
neroxml-->MsiExec.exe /I{56C049BE-79E9-4502-BEA7-9754A3E60F9B}
NVIDIA Drivers-->C:\Windows\system32\NVUNINST.EXE UninstallGUI
OmniPass 5.00.91-->C:\Program Files\InstallShield Installation Information\{F4E57F49-84B4-4CF2-B0A1-8CA1752BDF7E}\setup.exe -runfromtemp -l0x0009 -removeonly
PhotoNow!-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D36DD326-7280-11D8-97C8-000129760CBE}\Setup.exe" -uninstall
PowerDVD-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\Setup.exe" -uninstall
PowerProducer-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B7A0CE06-068E-11D6-97FD-0050BACBF861}\Setup.exe" -uninstall
QuickTime-->MsiExec.exe /I{8DC42D05-680B-41B0-8878-6C14D24602DB}
Ralink Wireless LAN-->C:\Program Files\InstallShield Installation Information\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}\setup.exe -runfromtemp -l0x0009 -removeonly
Realtek 8169 PCI, 8168 and 8101E PCIe Ethernet Network Card Driver for Windows Vista-->C:\Program Files\InstallShield Installation Information\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}\setup.exe -runfromtemp -l0x0009 -removeonly
Realtek High Definition Audio Driver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,Launc hSetup "C:\Program Files\InstallShield Installation Information\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}\Setup.exe" -l0x9 -removeonly
Realtek USB 2.0 Card Reader-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,Launc hSetup "C:\Program Files\InstallShield Installation Information\{DC24971E-1946-445D-8A82-CE685433FA7D}\setup.exe" -l0x9 -removeonly
Remote Wonder Series Driver and Control Panel-->C:\Windows\UNWISE.EXE C:\PROGRA~1\X10HAR~1\Install.log
Revo Uninstaller 1.71-->C:\Program Files\VS Revo Group\Revo Uninstaller\uninst.exe
Security Update for 2007 Microsoft Office System (KB951550)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {B243E9A5-ED77-4F1B-B338-2486FD82DC85}
Security Update for 2007 Microsoft Office System (KB951944)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {797AE457-BA17-4BBC-B501-25FB3A0103C7}
Security Update for 2007 Microsoft Office System (KB955936)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {1D94099C-2BBA-440E-BD5E-093BBDF8F028}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Microsoft Office Excel 2007 (KB955470)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {6E8637D8-10D6-4568-AA06-E2706F31685E}
Security Update for Microsoft Office OneNote 2007 (KB950130)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {F1B2401C-B610-4BF2-AA1C-52C55827A8F4}
Security Update for Microsoft Office PowerPoint 2007 (KB951338)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {558B709B-821B-4FC5-90FC-9A8890641E77}
Security Update for Microsoft Office system 2007 (KB951808)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {8F375E11-4FD6-4B89-9E2B-A76D48B51E00}
Security Update for Microsoft Office system 2007 (KB954326)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {5F7F6FFF-395D-480E-8450-64F385D82C5F}
Security Update for Microsoft Office Word 2007 (KB950113)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {AD72BABE-C733-4FCF-9674-4314466191B9}
Smart Defrag 1.02-->"C:\Program Files\IObit\IObit SmartDefrag\unins000.exe"
Sony Ericsson PC Suite 3.205.00-->C:\Program Files\InstallShield Installation Information\{2FFE93F0-BB72-4E52-8761-354D1AAA9387}\setup.exe -runfromtemp -l0x0009 -removeonly
Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Synaptics Pointing Device Driver-->rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
System Requirements Lab-->C:\Program Files\SystemRequirementsLab\Uninstall.exe
TUGZip 3.5-->"C:\Program Files\TUGZip\unins000.exe"
Update for Microsoft Office Excel 2007 Help (KB957242)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {51864046-74C8-487B-97CD-6167A4B1DB56}
Update for Microsoft Office OneNote 2007 Help (KB957245)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {7332DE60-DC79-4578-A60A-A5EA0D6E032B}
Update for Microsoft Office PowerPoint 2007 Help (KB957247)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {B20E2C59-EEC5-4102-9E50-5DBB2093C37D}
Update for Microsoft Office Word 2007 Help (KB957252)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {54DF3345-0720-4224-9740-C7E00303F565}
Update for Microsoft Script Editor Help (KB957253)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {F21BF703-548C-47B2-B92A-6876E9566C42}
Update for Office 2007 (KB946691)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {A420F522-7395-4872-9882-C591B4B92278}
Update Service-->C:\Program Files\Sony Ericsson\Update Service\uninst.exe
VCRedistSetup-->MsiExec.exe /I{3921A67A-5AB1-4E48-9444-C71814CF3027}
WIDCOMM Bluetooth Software 6.0.1.6000-->MsiExec.exe /X{03D1988F-469F-4843-8E6E-E5FE9D17889D}
Windows Live installer-->MsiExec.exe /X{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}
Windows Live Messenger-->MsiExec.exe /X{508CE775-4BA4-4748-82DF-FE28DA9F03B0}
Xvid 1.1.3 final uninstall-->"C:\Program Files\Xvid\unins000.exe"
Logfile of random's system information tool 1.04 (written by random/random)
Run by Ross at 2008-11-21 22:04:51
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 199 GB (72%) free of 275 GB
Total RAM: 3070 MB (58% free)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:05:55, on 21/11/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Brows er Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Brows er Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]
not a bump just more info, i think the problems started after installed and subsequently uninstalled IE 8 beta.
I tried restoring back to before ininstalled IE8 but that didnt work, i also tried using live mail as my email browser, and it worked great for about 8 hours then it started doing exactly the same thing. i have laos noticed that when mail is opened it also make ie or any open windows open anything highlighted.
I also have tried using my windows CD using its repair and diagnostic tools and its still exactly the same.
I dont know if this is of any help but its bloody annoyance.
I do not see anything that suggests malware is involved. Strange problem indeed. I suggest you try downloading and running the repair database option of WMUtil by fellow MVP Steve Cochran.