#1
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Profile: Join Date: Sep 2008
Posts: 5
Computer Experience:
[InActive] Unable to connect via router but ok with modem (sudden change)
Hi. For about 3 weeks now I have not been able to connect via the router to the internet. If I connect to the modem directly - I have no problem. This started abruptly - that is not after a program installation or such. ip - it was ok & most of the time when I pinged another site (i.e. Google) it came back ok. Lan & the wireless had the same IP address, which to my understanding they cannot have. So I would release & renew the ip . The release part was ok - but it would not renew (timed out). When I checked out the status of the modem in the router settings - it always states DHCP not connected. All my setting - via router & within windows are set to Automatic config. SP3 (WinNT 5.01.2600)http://cozicentral.cozi.com/homepage/default.aspx http://go.microsoft.com/fwlink/?LinkId=69157 http://go.microsoft.com/fwlink/?LinkId=54896 http://go.microsoft.com/fwlink/?LinkId=54896 http://go.microsoft.com/fwlink/?LinkId=69157 WLAN Card Utility.lnk = ?https://support.microsoft.com/OAS/ActiveX/MSDcode.cab http://photos.walmart.com/WalmartActivia.cab http://coupons.smartsource.com/download/cscmv5X.cab http://www.update.microsoft.com/micr...?1199995367875 http://mediaplayer.walmart.com/installer/install.cab http://offers.e-centives.com/cif/dow...in/actxcab.cab https://www.plaxo.com/activex/plx_upldr-2k-xp.cab
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#2
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Location: 35⁰ 53'55.1" N, 14⁰ 28'37.5" E
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Anything involving asking people to look at malware logs should be posted in the Malware and Virus Removal forum, so I've moved your topic here.
#3
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Profile: Join Date: Sep 2008
Posts: 5
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Thank you!
#4
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Profile: Join Date: Apr 2003
Location: New Bremen, Ohio U.S.A.
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Hi kellyring, and welcome to WindowsBBS Download RSIT by random/random and save it to your desktop.
Double click RSIT.exe to start the tool.
At the disclaimer, please use the drop down box to select 3 months for the file/folder search, then click Continue.
When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
Please post the contents of log.txt here in your next reply.
Quote:
If I connect to the modem directly
OK, so this would be a wired connection, and there's no problem?
Quote:
there were time it showed my wireless was disconnected
This suggests that when you add the router to the mix, you are using a wireless connection to the router from your computer.IP , DNS , etc, and is it receiving them from the modem?
#5
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Profile: Join Date: Sep 2008
Posts: 5
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Logfile of random's system information tool 1.04 (written by random/random)RAM : 2046 MB (21% free)SP3 (WinNT 5.01.2600)http://cozicentral.cozi.com/homepage/default.aspx http://go.microsoft.com/fwlink/?LinkId=69157 http://go.microsoft.com/fwlink/?LinkId=54896 http://go.microsoft.com/fwlink/?LinkId=54896 http://go.microsoft.com/fwlink/?LinkId=69157 WLAN Card Utility.lnk = ?https://support.microsoft.com/OAS/ActiveX/MSDcode.cab http://photos.walmart.com/WalmartActivia.cab http://coupons.smartsource.com/download/cscmv5X.cab http://www.update.microsoft.com/micr...?1199995367875 http://mediaplayer.walmart.com/installer/install.cab http://offers.e-centives.com/cif/dow...in/actxcab.cab https://www.plaxo.com/activex/plx_upldr-2k-xp.cab WLAN Card Utility.lnk - C:\Program Files\Dell Wireless\PRISMCFG.exeHD ---- C:\WINDOWS\$NtUninstallKB885884$HD ---- C:\WINDOWS\$NtUninstallKB885836$HD ---- C:\WINDOWS\$NtUninstallKB885835$HD ---- C:\WINDOWS\$NtUninstallKB873339$HD ---- C:\WINDOWS\$NtUninstallKB835221WXP$HD ---- C:\WINDOWS\$NtUninstallKB886185$HD ---- C:\WINDOWS\$NtUninstallKB890046$HD ---- C:\WINDOWS\$NtUninstallKB888795$HD ---- C:\WINDOWS\$NtUninstallKB888302$HD ---- C:\WINDOWS\$NtUninstallKB887472$HD ---- C:\WINDOWS\$NtUninstallKB890859$HD ---- C:\WINDOWS\$NtUninstallKB896358$HD ---- C:\WINDOWS\$NtUninstallKB895961$HD ---- C:\WINDOWS\$NtUninstallKB894391$HD ---- C:\WINDOWS\$NtUninstallKB893756$HD ---- C:\WINDOWS\$NtUninstallKB891781$HD ---- C:\WINDOWS\$NtUninstallKB891593$HD ---- C:\WINDOWS\$NtUninstallKB899510$HD ---- C:\WINDOWS\$NtUninstallKB899337$HD ---- C:\WINDOWS\$NtUninstallKB898461$HD ---- C:\WINDOWS\$NtUninstallKB896428$HD ---- C:\WINDOWS\$NtUninstallKB896423$HD ---- C:\WINDOWS\$NtUninstallKB899587$HD ---- C:\WINDOWS\$NtUninstallKB899591$HD ---- C:\WINDOWS\$NtUninstallKB900725$HD ---- C:\WINDOWS\$NtUninstallKB900485$HD ---- C:\WINDOWS\$NtUninstallKB900325$HD ---- C:\WINDOWS\$NtUninstallKB901214$HD ---- C:\WINDOWS\$NtUninstallKB901017$HD 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C:\WINDOWS\$NtUninstallKB952287$HD ---- C:\WINDOWS\$NtUninstallKB951978$HD ---- C:\WINDOWS\$NtUninstallKB951748_0$HD ---- C:\WINDOWS\$NtUninstallKB951748$HD ---- C:\WINDOWS\$NtUninstallKB953839$HD ---- C:\WINDOWS\$NtUninstallKB952954$HD ---- C:\WINDOWS\$MSI31Uninstall_KB893803v2$dns -sd.exeHD ---- C:\WINDOWS\infHD ---- C:\Program Files\InstallShield Installation InformationHD ---- C:\WINDOWS\$hf_mig$WLAN Card Driver; C:\WINDOWS\system32\DRIVERS\PRISMA02.sys [2004-09-26 345184]PCI Express Network Connection Driver; C:\WINDOWS\system32\DRIVERS\e1e5132.sys [2005-03-31 180736]LAN line shows it is connected but I am unable to get on the internet. When I connect up with the wireless - sometimes it shows connected & others not - but either way I cannot connect to the net. I can ping microsoft or google & I get all my packets back, but I can't pull a site up.ip address for the LAN and the wireless come up the same. I am able to release the ip but it will not renew it. I've tried this via the router control panel & through the CMD: ipconfig/renew. No luck. Also I have notice that in the router settings it always says DHCP not connected. I am unable to correct this problem. ALl the settings are set to automatic (router & my internet).
#6
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Profile: Join Date: Apr 2003
Location: New Bremen, Ohio U.S.A.
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Computer Experience:
Change the DNS settings in your router to use OpenDNS , disable the connection on your computer that you are NOT using and reboot.
#7
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Profile: Join Date: Sep 2008
Posts: 5
Computer Experience:
I changed the settings on my router - but what do you mean by disabling the connection that I am not using? lan setting (ipaddress) in my router andWAN settings (incl. the DNS #'s we have changed) = the local area connection in the ipconfig. Is this how it should be? Lan are connected to the internet. This is screwy!!
#8
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Profile: Join Date: Sep 2008
Posts: 5
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One more thing - when I am using the lan line (wired in) there is nothing connected to the router. But it now says that my wireless is connected to the internet. Obviously it isn't (even though I tried unhooking the wired line to check
#9
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Profile: Join Date: Apr 2003
Location: New Bremen, Ohio U.S.A.
Posts: 12,521
Computer Experience:
If you're going to use a wired connection, disable the wireless connection on your computer. If you're going to use wireless, disable the wired LAN connection. It does not appear that your issues are malware related, so you might get better help (and faster) in the Networking forum.
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