#1
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[Resolved] Applications wont open, possible malware/virus present
Some of my Windows applications wont open such as System Restore (both from Accessories and Safe Mode), Search (from the Start button), to include the Dell Support Center installed in my laptop. I have Avira anti-virus and it hasnt detected any viruses during the scan. I also have spyware Terminator and Windows Defender which also cleared my laptop from any viruses. Another problem is some Internet sites, webpages wont load successfully. It would say 'Done' at the bottom left of the screen but the page is blank. When I click also some buttons or links, nothing happens - though for this one, I am not sure if it is virus-related or something like a problem with the script. I am not really that adept when it comes to computers. I would appreciate any advice. The following is the log from the TrendMicro scan:SP2 (WinNT 5.01.2600)http://go.microsoft.com/fwlink/?LinkId=69157 http://go.microsoft.com/fwlink/?LinkId=54896 http://us.rd.yahoo.com/customize/ie/...ch/search.html http://go.microsoft.com/fwlink/?LinkId=54896 http://go.microsoft.com/fwlink/?LinkId=69157 http://safeway.lifepics.com/net/Uplo...Uploader45.cab http://www.musicnotes.com/download/mnviewer.cab http://gsn.worldwinner.com/games/v47...amesLoader.cab http://www1.snapfish.com/SnapfishActivia.cab http://www.worldwinner.com/games/shared/wwlaunch.cab http://www.sibelius.com/download/sof...iveXPlugin.cab http://www.worldwinner.com/games/v41...an/hangman.cab http://www.worldwinner.com/games/v47...familyfeud.cab http://pccheckup.dellfix.com/rel/41/...l/gtdownde.cab http://download.mcafee.com/molbin/is...09/mcfscan.cab
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#2
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Hi tinapiehere or here and save the file to your desktop.mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware , then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select 'Perform Quick Scan ', then click Scan .
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked , and click Remove Selected .
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note below)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Post the entire report in your next reply along with a fresh HijackThis log.
#3
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re: [Resolved] Applications wont open, possible malware/virus present
Hi Geri!SP2 (WinNT 5.01.2600)http://go.microsoft.com/fwlink/?LinkId=69157 http://go.microsoft.com/fwlink/?LinkId=54896 http://us.rd.yahoo.com/customize/ie/...s/sb/msgr8/*ht http://go.microsoft.com/fwlink/?LinkId=54896 http://go.microsoft.com/fwlink/?LinkId=69157 http://safeway.lifepics.com/net/Uplo...Uploader45.cab http://www.musicnotes.com/download/mnviewer.cab http://gsn.worldwinner.com/games/v47.../FunGamesLoade http://www1.snapfish.com/SnapfishActivia.cab http://www.worldwinner.com/games/shared/wwlaunch.cab http://www.sibelius.com/download/sof...in/ActiveXPlug http://www.worldwinner.com/games/v41...an/hangman.cab http://www.worldwinner.com/games/v47...feud/familyfeu http://pccheckup.dellfix.com/rel/41/...l/gtdownde.cab http://download.mcafee.com/molbin/is...cfscan/2,2,0,5
#4
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HiHJT log, but first open Notepad click on "Format" and uncheck WordWrap.
#5
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re: [Resolved] Applications wont open, possible malware/virus present
Geri,SP2 (WinNT 5.01.2600)http://go.microsoft.com/fwlink/?LinkId=69157 http://go.microsoft.com/fwlink/?LinkId=54896 http://us.rd.yahoo.com/customize/ie/...ch/search.html http://go.microsoft.com/fwlink/?LinkId=54896 http://go.microsoft.com/fwlink/?LinkId=69157 http://safeway.lifepics.com/net/Uplo...Uploader45.cab http://www.musicnotes.com/download/mnviewer.cab http://gsn.worldwinner.com/games/v47...amesLoader.cab http://www1.snapfish.com/SnapfishActivia.cab http://www.worldwinner.com/games/shared/wwlaunch.cab http://www.sibelius.com/download/sof...iveXPlugin.cab http://www.worldwinner.com/games/v41...an/hangman.cab http://www.worldwinner.com/games/v47...familyfeud.cab http://pccheckup.dellfix.com/rel/41/...l/gtdownde.cab http://download.mcafee.com/molbin/is...09/mcfscan.cab
#6
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HiHere disable realtime protection applications as they sometimes interfere with the tool. this link for any applicable programs you may have.Close all open programs and windows Double click combofix.exe and follow the prompts.
Vista users When finished, it shall produce a log for you. Post the Combofix log
Note: Do not mouseclick combofix's window while its running. That may cause it to stall Note - ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.Note - Combofix makes some changes when run to prevent autorun/autoplay of ALL CDs, floppies and USB devices, to assist with malware removal & increase security. If this is an issue or makes it difficult for you to use those devices, please ask how to reset it.
#7
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Applications wont open, possible malware/virus present
Geri, here is the Combofix log:WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !! dns -sd.exems .config`.exehttp://www.yahoo.com/ext/search/search.html http://www.gmer.net
#8
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Geri,
#9
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HiPlease go to Jotti's malware scan
Copy and paste the following file path into *the *"File to upload & scan" box on the top of the page: one at a timeC:\WINDOWS\ms .config`.exe
Click on the submit button
Please post the results in your next reply.
#10
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Geri, here are the results of the Jotti Scan:ms .config`.exe, the following message appeared:
#11
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HiC:\WINDOWS\NT.Config`.exe noahdfear submission channel . Leave a link back to this topic.
#12
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re: [Resolved] Applications wont open, possible malware/virus present
hi geri,
#13
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Hicontents of the code box below and paste it into a blank Notepad , then save it to your desktop as;CFScript.txt All Files (*.*) Close all other windows and programs . Now drag the CFScript.txt onto ComboFix.exe and drop it, using the left mouse button.Click here to see how to use CFScript.txtPlease do not click on the ComboFix window while it is running a scan. This can cause it to stall.
Code:
Suspect::
C:\WINDOWS\NT.Config`.exe
C:\WINDOWS\rm.exe Please note that I have instructed CFScript to collect a files for analysis. This means that at some point, likely after reboot (if needed) when ComboFix finishes, you will be prompted to allow ComboFix to upload a zip file that was created on your desktop. The zip contains the aforementioned files. Please copy the path shown in the prompt and paste it into the box, then click Send.
#14
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Geri,here is the log frm the Combofix:WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !! dns -sd.exems .config`.exehttp://www.gmer.net
#15
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Hi
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