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Old 6th September 2008   #1
Member
 
Profile:
Join Date: Sep 2008
Posts: 3
Computer Experience:
beginner
suetcas Reputation Level


Don't know what's going on with this thing.

How can you tell what virus you have??? I have no idea! Maybe you can help..

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:49:07 PM, on 9/5/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AT&T\AT&T Internet Security Suite\Fws.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\AOL\1134443466\ee\services\sscFirewallPlugin\ver1_210_1_1\aolavupd.ex e
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Digital Media Reader\shwicon2k.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\AOL\1134443466\ee\aolsoftware.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\MYWEBS~1\bar\2.bin\m3SrchMn.exe
C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\AT&T\Internet Security Wizard\ISW.exe
C:\Program Files\AT&T\AT&T Internet Security Suite\Rps.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\Program Files\BigFix\BigFix.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\AT&T\Internet Security Wizard\ISWComHandler.exe
C:\Program Files\AT&T\AT&T Internet Security Suite\rpsupdaterR.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\2.bin\MWSSRCAS.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\2.bin\MWSSRCAS.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\2.bin\MWSBAR.DLL
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\AT&T\AT&T Internet Security Suite\pkR.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: My Web Search Bar BHO - {8EAB99C1-F9EC-4b64-A4BA-D9BCAE8779C2} - C:\Program Files\MyWebSearchWB\bar\1.bin\W6BAR.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: iWon Co-Pilot BHO - {C298FB42-E3E2-11D3-ADCD-0050DAC24E8F} - C:\Program Files\iWon\iWonBar\7.bin\IWONBAR.DLL
O3 - Toolbar: i&Won Co-Pilot - {CA0B9B71-C2AF-11D3-B376-0800460222F0} - C:\Program Files\iWon\iWonBar\7.bin\IWONBAR.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: WeatherBug Browser Bar - powered by MyWebSearch - {8EAB99C9-F9EC-4b64-A4BA-D9BCAE8779C2} - C:\Program Files\MyWebSearchWB\bar\1.bin\W6BAR.DLL
O3 - Toolbar: My Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\2.bin\MWSBAR.DLL
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunKist] C:\Program Files\Digital Media Reader\shwicon2k.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QBCD Autorun] E:\autorun.exe restart 5 1
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MPFExe] C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1134443466\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [sscRun] C:\Program Files\Common Files\AOL\1134443466\ee\services\sscFirewallPlugin\ver1_210_1_1\SSCRun.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\mcafee.com\antivirus\oasclnt.exe
O4 - HKLM\..\Run: [EmailScan] C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
O4 - HKLM\..\Run: [MyWebSearch Plugin] rundll32 C:\PROGRA~1\MYWEBS~1\bar\2.bin\M3PLUGIN.DLL,UPF
O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\2.bin\m3SrchMn.exe" /m=0
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [ISW.exe] "C:\Program Files\AT&T\Internet Security Wizard\ISW.exe" /AUTORUN
O4 - HKLM\..\Run: [AT&T Internet Security Suite] "C:\Program Files\AT&T\AT&T Internet Security Suite\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\AT&T\AT&T Internet Security Suite\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [zzz_ImInstaller_IncrediMail] C:\Documents and Settings\Owner.YOUR-0944CBA8B9\Local Settings\Temp\ImInstaller\IncrediMail\IncrediMail_Install.exe -startup -product IncrediMail -skip_dialog info -skip_dialog language -report -cluster 501
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
O4 - HKCU\..\Run: [A00F235DA37.exe] C:\DOCUME~1\OWNER~1.YOU\LOCALS~1\Temp\_A00F235DA37.exe
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /S
O4 - HKUS\S-1-5-21-1036154374-2463003852-2512619888-500\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Administrator')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'Default user')
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZNxmk572OPUS
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe
O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-3/SmileyCentralFWBInitialSetup1.0.1.0.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {70522FA2-4656-11D5-B0E9-0050DAC24E8F} - http://cc.iwon.com/ct/pm3/iWonPMSetup_12_1,0,2,5.exe
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab55579.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by114fd.bay114.hotmail.msn.com/activex/HMAtchmt.ocx
O20 - Winlogon Notify: 38d68771382 - C:\WINDOWS\system32\__c00B4B3A.dat (file missing)
O20 - Winlogon Notify: __c008EA10 - C:\WINDOWS\system32\__c008EA10.dat
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Antivirus Update Service (aolavupd) - America Online - C:\Program Files\Common Files\AOL\1134443466\ee\services\sscFirewallPlugin\ver1_210_1_1\aolavupd.ex e
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee McShield (McShield) - McAfee Inc. - C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe (file missing)
O23 - Service: My Web Search Service (MyWebSearchService) - MyWebSearch.com - C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwssvc.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: AT&T Internet Security Suite Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\AT&T\AT&T Internet Security Suite\rpsupdaterR.exe
O23 - Service: AT&T Internet Security Suite AT&T Firewall (RP_FWS) - AT&T - C:\Program Files\AT&T\AT&T Internet Security Suite\Fws.exe
O24 - Desktop Component 0: (no name) - https://www.linkpointcentral.com/lpc/docs/images/default/def2_lpc_logo.gif

--
End of file - 14421 bytes

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Old 6th September 2008   #2
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Hi suetcas
Welcome to Windowsbbs.

Please do this.

Download Malwarebytes' Anti-Malware (MBAM) from here or here and save the file to your desktop.

Double click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select 'Perform Quick Scan', then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note below)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Post the entire report in your next reply along with a fresh HijackThis log.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.


Now this.

Download ComboFix from Here to your Desktop.

It's best to disable realtime protection applications as they sometimes interfere with the tool.
Check this link for any applicable programs you may have.
  • Close all open programs and windows
  • Double click combofix.exe and follow the prompts.
  • Vista users right click Combofix.exe and select Run As Administrator.
  • When finished, it shall produce a log for you. Post the Combofix log
Note: Do not mouseclick combofix's window while its running. That may cause it to stall

Note - ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.

Note - Combofix makes some changes when run to prevent autorun/autoplay of ALL CDs, floppies and USB devices, to assist with malware removal & increase security. If this is an issue or makes it difficult for you to use those devices, please ask how to reset it.

Please post the MBAM log the Combofix log and a New HJT log.

Thanks
Geri

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Old 6th September 2008   #3
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suetcas,

What exactly is the problem you are facing ?

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Old 6th September 2008   #4
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Very slow I more or less trying to blame it on my neighbors for picking up on my router and dsl but now I know it has to be something else..I getting all kinds of pop-ups girlie things NFL things things that are in my google search that I didn't search for pertective downloads..I downloaded real player (to watch big brother) and at&t secruity suite which obviously doesn't work..I am old and disabled and I do use my computer ALL the time. Can you help?? Thank you for contacting me I appreciate it more than you know..Sue
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Old 6th September 2008   #5
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Hi Sue
Please follow my instructions above.

Thanks
Geri

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Old 6th September 2008   #6
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Can't get it to work

Geri, you gave me a malwarebytes' Anti-Malware (MBAM) from here or here ..I tried each one individually and this is what I got..The requested URL /files/3e6260b81898beacda3d16db379ed329/spyware/mbam-setup.exe was not found on this server.

Sue

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Old 7th September 2008   #7
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Hi Sue
OK, Skip MBAM for now, Try the combofix link and run it.

Thanks
Geri

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