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Deckard's System Scanner v20071014.68
Run by Steph on 2007-11-07 23:00:33
Computer is in Normal Mode.
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Total Physical Memory: 247 MiB (512 MiB recommended).
Below are the logs from HJT and Kaspersky online scan. I checked [O24 - Desktop Component 0: (no name) - (no file)] in HJT but it still showed up after a reboot and a rescan.
Computer seems well except that I am unable to *install* any Windows Update components (getting a "a problem with your computer prevented the updates from installing" message).
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Saturday, November 10, 2007 7:04:41 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 10/11/2007
Kaspersky Anti-Virus database records: 456088
Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true
Scan Target My Computer
A:\
C:\
D:\
Scan Statistics
Total number of scanned objects 124781
Number of viruses found 1
Number of infected objects 5
Number of suspicious objects 0
Duration of the scan process 01:38:53
Infected Object Name Virus Name Last Action
C:\$ISR\$ISR Object is locked skipped
C:\$ISR\$LOGS\ISR.log Object is locked skipped
C:\$ISR\0\$ISRBIN Object is locked skipped
C:\$ISR\1\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\3ad391678a806ec4d691e83aaa393b6f_24ad f822-76f7-4481-b30b-ff1b40f8687f Object is locked skipped
C:\$ISR\1\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7\Report\detected.idx Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7\Report\detected.rpt Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7\Report\eventlog.rpt Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7\Report\report.rpt Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\3ad391678a806ec4d691e83aaa393b6f_24ad f822-76f7-4481-b30b-ff1b40f8687f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\eHome\logs\ehRecvr.log Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Steph\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Steph\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Steph\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Steph\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Steph\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Steph\Local Settings\History\History.IE5\MSHist012007111020071111\index.dat Object is locked skipped
C:\Documents and Settings\Steph\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Steph\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Steph\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Steph\ntuser.dat.LOG Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP1\A0000001.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP1\A0000001.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP1\A0000001.exe RarSFX: infected - 2 skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP1\A0000006.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP1\A0000020.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP12\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\Media Ce.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox.dat Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox.idx Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox2.dat Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox2.idx Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
Scan process completed.
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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:18:25 PM, on 11/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal
You should also delete the SmitfraudFix.exe file and SmitfraudFix folder.
Empty the recycle bin.
Only a few System restore points infected now. Lets clear those out.
Clear past system restore points and create a new one.
Right click My Computer and select Properties. On the System Restore tab, check the box to turn System Restore off. Click Apply. Now, uncheck the box and click Apply. Click OK, then OK to close the System Properties dialog.
Verify a new restore point was created.
Click Start>All Programs>Accessories>System Tools>System Restore
Select 'Restore my computer to an earlier time', then click next.
You should have a newly created System Checkpoint available. If so, click Cancel. If not, click Back and select 'Create a restore point' then click Next. Give the restore point a name and click next.
Locate the file at C:\Windows\setupapi.log or setupapi.txt, open it then press Ctrl+End
Click Edit>Find
Type in Access is denied, select the Direction UP then click Find Next.
There should be at least one item dated when you last attempted to update windows. Copy everything 3 - 4 entries above and below that line, then post it here.
Locate the file at C:\Windows\setupapi.log or setupapi.txt, open it then press Ctrl+End
Click Edit>Find
Type in Access is denied, select the Direction UP then click Find Next. There should be at least one item dated when you last attempted to update windows. Copy everything 3 - 4 entries above and below that line, then post it here.
Hi,
NOTHING is coming up when I tried the above. The field is empty.
Nope ....... if it's working there's no need to persue the cause
Glad to hear you got that sorted. Anything else we need to do?
Nope. I'm very appreciative for all the help/support I have received in this thread, especially from you noahdfear. Someone recommended me this site and I'm sure glad I was pointed in this direction. One of the best support forums I have ever visited. Thanks to you all.