Antimalware Removal?

Kamlyn · 29th June 2006

Hey,
Early this morning I received a pop up stating that my computer is infected critical system error, system detected virus activities they may cause critical system failure. please use antimalware software to clean and protect your system from parasite programs. From what i can read from other pages on here you had to run a couple programs in order to get rid of it.

I used McAfee and it hasnt shown up sense after I deleted all four of the infected files that it shown after my scan. I dont have the flashing problem anymore and i was wondering if i could do something in order to check to see if anything was left behind or if there is something there i missed.

Thanks a lot.

**PeteC** · 29th June 2006

Hi Kamlyn

There are a few things we can do to ensure that your computer is clean.

First - run an online scan at Housecall, accessible through Quicklinks in my signature.

Then ....

Please download and install the 30 day trial version of Ewido Anti-Spyware

Run the program either from the Desktop icon if you chose to install one or from Start > Programs. On the main screen select the Update icon followed by the "Update now" link and click on the Start Update button. The update will start and a progress bar will show the updates being installed.

When the update has completed select the Scanner icon at the top of the window and click on the Settings tab.

On the Settings screen click on Recommended actions and then on Quarantine.

Under Reports select Automatically generate report after every scan and deselect Only if threats were found.

Close Ewido Anti-spyware. Do not run a scan just yet.

Boot into Safe Mode and log onto your usual account.

Quote:

To use the F8 key to start Windows XP in Safe mode
Restart the computer.
Some computers have a progress bar that refers to the word BIOS. Others may not let you know what is happening.
As soon as the BIOS loads, begin tapping the F8 key on your keyboard. Do so until the Windows Advanced Options menu appears.
If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. If this happens, restart the computer and try again.
Using the arrow keys on the keyboard, select Safe mode and then press Enter.

Do not open any other windows or programs while Ewido is scanning as this may interfere with the scanning proccess.

Start Ewido Anti-spyware by double-clicking the icon on your desktop or from Start > Programs and select the Scanner icon at the top of the window followed by the Scan tab and click on Complete System Scan. The scanning process will start and may take some time.

When the scan is complete if any infections were detected you will prompted for an action - select Apply all actions.

Then select the Reports icon at the top of the window and click on the Save report as button in the lower left hand corner of the screen and save it as a text file (be sure to remember where you saved that file, this is important).

Close Ewido and reboot your system back into Normal Mode and post the Ewido scan report here.

Then ....

Please download HijackThis through Quicklinks in my signature and save it to a folder on your hard drive, say C:\HJT - not to the Desktop or a temporary location. When entries are fixed with HJT a backup is made to the folder from which HJT is run and this must be in a permanent location.

Boot into Safe mode.

Open the folder in which you placed HJT and double click on hijackthis.exe and select Scan and save a log file - this will be saved in the folder from which you ran HJT.

Reboot into Normal mode and post the log here.

chrisjwmartin · 4th July 2006

Chris Martin

**Geri** · 4th July 2006

Hi chrisjwmartin
Welcome to windowsbbs.

Please start your own thread. It can get confusing if two people are posting in the same thread.
Even though your symptoms may be similar the fixes "could" be different for each machine.
Someone will be glad to help you out, but please start your own thread.
Geri