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I'm helping a friend clean up his PC. I've updated their NAV 2002 and scanned with it (in safe mode), found 5 different trojan viruses that it removed. Spybot found 40 items and removed them, Adaware found about 20 and cleaned them up. When I first got the PC it wouldn't even boot to the desktop, it would get a 0x00000050 stop error and stop there. I now have it booting to the desktop and seems to be stable. I've deleted the restore points, and files in the following folders;
c:\windows\prefetch
c:\windows\temp
c:\documents and settings\username\local settings\temp
Just want to make sure it's ready to go back online. If someone would check out the HJT log for any nasties I would appreciate it.
Logfile of HijackThis v1.99.1
Scan saved at 3:36:12 AM, on 9/9/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
I would say the system is still bugged up, but good job getting this far considering what you started with!
Open HJT, click on 'Open the misc tools section', then click on 'Delete a file on reboot'. A File Open window will open. Copy/Paste this into it.
C:\WINDOWS\System32\PSof1.exe
Then click on Open, and you will be prompted to reboot. Select No at this time. Do the same for these.
The items in orange I am not sure about, but they seem suspicious to me. They have shown up on logs on other forums, and they rang bells there. It wouldn't hurt to remove, and then rename the executables named and see if any errors appear.
Most of the files will be deleted on reboot, you will need to delete this folder.
C:\Windows\etb
You will need to delete all files and folders located in the temp folders, as you have one running from there.
I am sure you are going to do this, but I must say to install SP2 for XP.
Hi Markp, thanks for the reply. Yep, considering where this thing was when I got it, it's a lot better now. I've followed your recommendations, here's the new HJT log to review. I will probably put SP2 on this box while I have it, as I know they probably won't, even if I tell them they should.
(By the way, the system clock is off on this machine, the cmos battery is low and needs to be replaced. The next task for me when the cleanup is done)
Logfile of HijackThis v1.99.1
Scan saved at 3:31:07 PM, on 9/9/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Go to task manager and kill the process [lrafrnw]
Then run hijackthis, choose scan only and fix this
O4 - HKLM\..\Run: [lrafrnw] C:\WINDOWS\System32\hkbtvn.exe r
I went through your recommendations with the following results;
I checked this entry in HJT to remove it (O4 - HKCU\..\Run: [pshower] C:\WINDOWS\System32\pshwr.exe), but none of the registry entries listed on the Symantec link you provided were there (and there definitely were quite a few to go through). In fact, none of the files they say to delete were there either.
I deleted the sitesearch entries you listed, but could not find this one in the list O4 - HKLM\..\Run: [lrafrnw] C:\WINDOWS\System32\hkbtvn.exe r. I did however find it in the process list and end it. It didn't reappear on reboot. I could not find the file it references either, and I do have show hidden files turned on.
Here is a new HJT log, hopefully it's getting closer to completely clean. Thanks very much for the help.
Logfile of HijackThis v1.99.1
Scan saved at 6:14:59 PM, on 9/9/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
I'm posting another HJT log from this afternoon. I noticed that an entry that was there when I posted yesterday afternoon isn't there any longer but there is a different one today. Looks like something is still amiss with this machine.
Please ignore the date/time stamp, the cmos battery needs replacing and it's losing the date/time setting.
Logfile of HijackThis v1.99.1
Scan saved at 12:05:31 AM, on 7/25/2002
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Wow BillB
At minimum for now you should at least install Service pack 1a
To plug up some of those Security holes
Your leaving this computer open for reinfection if you don't
Here's a link too access SP1a, you can install SP2 later after you are clear of all malware
It's not recommended to install SP2 until clear of all Spyware and other malware http://www.microsoft.com/windowsxp/d...1/express.mspx
You still show signs of Nail and Epolvy trojans
Many folks having good luck removing it with Ad-Awares VX2 Cleaner as it has been updated to deal with these
If it doesn't work there are other fixes, but VX2 cleaner would probably be best to try first
Along with running a scan with Ewido Security Suite, this is a great program too
The first thing to do is to make sure you have Ad-Aware 1.06 installed on the machine, if you have an older version update it now
If you need a direct download link you can use this one Ad-Aware SE Personal 1.06
Don't run a scan yet, but make sure that you have checked for updates and are right up to date
When installing, under "Additional Options" Uncheck "Install background guard" and "Install scan via context menu".
When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We'll fix that next
From the main ewido screen, click on Update in the left menu, then click the Start update button.
After the update finishes (the status bar at the bottom will display "Update successful")
Close out Ewido for now, you'll need it later
If for some reason the Updater won't work can you manually download the
Updates from this link after you have Ewido installed http://www.ewido.net/en/download/updates/
It may help to print the rest of this out or save it too a notepad file for reference
I recommend at this point you disconnect from the Internet
and close any unnecessary programs running in the background
Go to START>>>RUN>>>type in services.msc
Hit OK
In the next window, look on the right hand side for this service
name---- System Startup Service
That entry is related too the Nail infection
Double click on it--- STOP the service--If running
In the drop down menu, change the startup type to Disabled
Run Ad-Aware
Click on Add-ons in the lefthand column. Select VX2 Cleaner V2.0 and click Run Tool. Click "OK", then, if something is found, click "Clean" as in the directions given. Click "Close", and exit Ad-Aware.
Reboot your PC and run Ad-Aware again. This time, click on the Start button in Ad-Aware, select "Perform smart system scan" and click Next. Once the scan finishes, click "Next" again. Select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Click "Next" one more time, then "OK" to confirm the removal.
You will be prompted to set Ad-Aware to run on reboot, click "OK". Exit Ad-Aware and restart your PC once again.
When Ad-Aware starts up, click on "Start", then "Next". Follow the steps above if anything is found, or click "Finish", then exit Ad-Aware.
I like running Ewido in safe mode
I suggest that you
RESTART your Computer in SAFE MODE
You can do this by tapping the F8 key as the system is restarting, just before Windows loads, or use the link
I supplied for a more detailed explanation
==Open Ewido Security Suite
Click on the Scanner button on the left menu
Click on the Settings button on the right
Select "Scan Every File"
OK it and then click on the "Complete System Scan"
*If Ewido finds something it will prompt you with "Infected Object found"
Ensure the following are Selected
*1. Perform Action = Remove
*2. Create Encrypted Backup in Quarantine (Recommended)
*3. Perform action with all infections
Then click OK
When Ewido has finished it's scan click the "Save Report" button Save the report to desktop
Exit Ewido, it's important to post the report later
NOTE: When Ewido is running do NOT open any other Windows
Let it do it's job
Reboot back to Normal mode
Post a fresh Hijackthis log and also include the Report from Ewidos
Thanks for the reply. This will probably take some time.
I downloaded the recommended items, installed the VX2 cleaner and run it as well as the smart scan. Both are now reporting nothing found. I'm preparing to run the Ewido scan now and will post back with it's log as well as a HJT log when complete. I downloaded the manual updates for Ewido as I haven't put this machine back online as yet. I want to get it clean before trying out online. I plan to put on SP2 when the cleanup is done before returning it and fixing the cmos battery.
Thanks again for the reply, I will post back shortly with the logs.
Logfile of HijackThis v1.99.1
Scan saved at 6:14:25 AM, on 7/25/2002
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
That's looking good
Can you do the following
Access your Add/Remove programs and remove if found NewDotNet
Restart your computer if removed
Find and delete the following folders if they exist
C:\Program Files\CasStub <-this folder
C:\Program Files\NewDotNet <-this folder
One last request, some of the bad files found by Ewido are related to Qoologic
Can you run this tool please
==Download and save WinPFind.zip
UNZIP the contents to your desktop
Restart back into Safe mode
Open the WinPFind folder you extracted to desktop
Double click on WinPFind.exe
Click START SCAN
This could take some time as it will scan your drive
When it's done
Restart back to Normal mode
Post the results of the WindPFind.txt located in the WinPFind folder
Could you also post a fresh hijackthis log
Let's make sure no other entries have returned
Just some final cleanup
I had already removed new.dot.net from add/remove programs once I was able to get it to boot to the desktop (it's one of the first things I check for). I did remove the two folders you recommended. Here is the HJT log that you requested, I'll have to post the WinPFind log in another post. Again, thanks for the help.
Logfile of HijackThis v1.99.1
Scan saved at 8:21:28 AM, on 7/25/2002
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
WARNING: not all files found by this scanner are bad. Consult with a knowledgable person before proceeding.
If you see a message in the titlebar saying "Not responding..." you can ignore it. Windows somethimes displays this message due to the high volume of disk I/O. As long as the hard disk light is flashing, the program is still working properly.
»»»»»»»»»»»»»»»»» Windows OS and Versions »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Product Name: Microsoft Windows XP Current Build: Current Build Number: 2600
Internet Explorer Version: 6.0.2600.0000
»»»»»»»»»»»»»»»»» Checking Selected Standard Folders »»»»»»»»»»»»»»»»»»»»
Checking %System% folder...
SAHAgent 9/8/2005 9:17:46 PM 35 C:\WINDOWS\SYSTEM32\bgifu9hh.ini
PEC2 8/18/2001 8:00:00 AM 41397 C:\WINDOWS\SYSTEM32\dfrg.msc
PTech 8/3/2005 10:33:42 AM 520456 C:\WINDOWS\SYSTEM32\LegitCheckControl.DLL
SAHAgent 9/8/2005 9:17:46 PM 35 C:\WINDOWS\SYSTEM32\qsaintpc.ini
Umonitor 8/18/2001 8:00:00 AM 630784 C:\WINDOWS\SYSTEM32\rasdlg.dll
SAHAgent 9/9/2005 7:06:04 AM 3525 C:\WINDOWS\SYSTEM32\sc4l371j.ini
winsync 8/18/2001 8:00:00 AM 1309184 C:\WINDOWS\SYSTEM32\wbdbase.deu
Checking %System%\Drivers folder and sub-folders...
Items found in C:\WINDOWS\SYSTEM32\drivers\etc\hosts
Checking the Windows folder and sub-folders for system and hidden files within the last 60 days...
7/25/2002 8:11:44 AM S 2048 C:\WINDOWS\bootstat.dat
7/25/2002 8:09:52 AM H 24 C:\WINDOWS\prYtk
7/25/2002 5:15:46 AM H 54156 C:\WINDOWS\QTFont.qfn
7/14/2004 6:25:58 PM RH 749 C:\WINDOWS\WindowsShell.Manifest
2/14/2005 7:19:48 PM RHS 227 C:\WINDOWS\assembly\Desktop.ini
7/14/2004 6:26:06 PM H 65 C:\WINDOWS\Downloaded Program Files\desktop.ini
7/14/2004 6:26:52 PM HS 67 C:\WINDOWS\Fonts\desktop.ini
7/14/2004 6:27:28 PM H 0 C:\WINDOWS\inf\oem0.PNF
7/14/2004 6:44:12 PM H 0 C:\WINDOWS\inf\oem5.PNF
7/14/2004 6:26:06 PM H 65 C:\WINDOWS\Offline Web Pages\desktop.ini
7/14/2004 6:26:26 PM RHS 242478 C:\WINDOWS\PCHEALTH\HELPCTR\PackageStore\package_1.cab
7/14/2004 6:26:26 PM RHS 19959 C:\WINDOWS\PCHEALTH\HELPCTR\PackageStore\package_2.cab
7/14/2004 6:26:26 PM RHS 727 C:\WINDOWS\PCHEALTH\HELPCTR\PackageStore\package_3.cab
7/14/2004 6:28:04 PM H 233472 C:\WINDOWS\repair\ntuser.dat
7/14/2004 6:25:58 PM RH 749 C:\WINDOWS\system32\cdplayer.exe.manifest
9/4/2005 2:03:02 PM RHS 536532 C:\WINDOWS\system32\eu0v.dll
7/14/2004 6:26:04 PM RH 488 C:\WINDOWS\system32\logonui.exe.manifest
7/14/2004 6:25:58 PM RH 749 C:\WINDOWS\system32\ncpa.cpl.manifest
7/14/2004 6:25:58 PM RH 749 C:\WINDOWS\system32\nwc.cpl.manifest
7/14/2004 6:25:58 PM RH 749 C:\WINDOWS\system32\sapi.cpl.manifest
7/14/2004 6:26:04 PM RH 488 C:\WINDOWS\system32\WindowsLogon.manifest
7/14/2004 6:25:58 PM RH 749 C:\WINDOWS\system32\wuaucpl.cpl.manifest
8/25/2003 6:14:04 PM S 7781 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\1.CAT
12/11/2002 7:52:34 PM S 10009 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\drm.cat
7/19/2004 10:44:26 PM S 15843 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\dxbda.CAT
5/30/2003 9:00:02 AM S 33181 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\dxxp.CAT
8/25/2003 6:44:38 PM S 8254 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB824146.cat
3/29/2004 9:56:08 PM S 12415 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB835732.cat
7/10/2002 9:51:48 PM S 48351 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
7/10/2002 9:51:52 PM S 8559 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem1.CAT
7/10/2002 9:51:32 PM S 8549 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem10.CAT
7/10/2002 9:51:34 PM S 8549 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem11.CAT
7/10/2002 9:51:36 PM S 8549 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem12.CAT
7/10/2002 9:51:38 PM S 8549 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT
7/10/2002 9:51:40 PM S 8549 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem14.CAT
7/10/2002 9:51:42 PM S 8549 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem15.CAT
7/10/2002 9:51:44 PM S 8549 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem16.CAT
6/19/2002 1:17:14 PM S 32603 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem17.CAT
7/9/2002 6:13:00 PM S 10176 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem19.CAT
7/10/2002 9:51:50 PM S 8563 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem2.CAT
1/10/2003 5:13:04 PM S 7592 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem23.CAT
12/14/2004 12:07:42 PM S 65597 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem24.CAT
12/14/2004 12:07:42 PM S 190433 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem25.CAT
12/14/2004 12:07:42 PM S 63393 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem26.CAT
12/14/2004 12:07:42 PM S 63393 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem27.CAT
12/14/2004 12:07:42 PM S 64275 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem28.CAT
12/14/2004 12:07:42 PM S 63393 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem29.CAT
7/10/2002 9:51:54 PM S 8545 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem3.CAT
12/14/2004 12:07:42 PM S 63393 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem30.CAT
12/14/2004 12:07:42 PM S 64275 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem31.CAT
12/14/2004 12:07:42 PM S 62952 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem32.CAT
5/4/2004 9:25:00 PM S 8014 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem33.CAT
7/10/2002 9:51:56 PM S 8557 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem4.CAT
7/10/2002 9:51:58 PM S 8557 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem5.CAT
7/10/2002 9:51:22 PM S 8549 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem6.CAT
7/10/2002 9:51:24 PM S 8549 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem7.CAT
7/10/2002 9:51:26 PM S 8549 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem8.CAT
7/10/2002 9:51:28 PM S 8549 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem9.CAT
12/11/2002 8:14:10 PM S 12817 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\WMFSDK.cat
7/25/2002 8:11:36 AM H 8192 C:\WINDOWS\system32\config\default.LOG
7/25/2002 8:11:56 AM H 1024 C:\WINDOWS\system32\config\SAM.LOG
7/25/2002 8:11:46 AM H 12288 C:\WINDOWS\system32\config\SECURITY.LOG
7/25/2002 8:12:54 AM H 102400 C:\WINDOWS\system32\config\software.LOG
7/25/2002 8:11:56 AM H 708608 C:\WINDOWS\system32\config\system.LOG
7/14/2004 2:16:46 PM H 1024 C:\WINDOWS\system32\config\TempKey.LOG
7/14/2004 2:16:48 PM H 1024 C:\WINDOWS\system32\config\userdiff.LOG
7/14/2004 2:18:04 PM HS 62 C:\WINDOWS\system32\config\systemprofile\Application Data\desktop.ini
7/14/2004 2:18:04 PM HS 62 C:\WINDOWS\system32\config\systemprofile\Local Settings\desktop.ini
7/14/2004 6:26:28 PM HS 113 C:\WINDOWS\system32\config\systemprofile\Local Settings\History\desktop.ini
7/14/2004 6:26:28 PM HS 113 C:\WINDOWS\system32\config\systemprofile\Local Settings\History\History.IE5\desktop.ini
7/14/2004 6:26:28 PM HS 67 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\desktop.ini
5/25/2005 5:43:24 AM HS 67 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\desktop.ini
5/25/2005 5:43:24 AM HS 67 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\8BATSVY5\desktop.ini
5/25/2005 5:43:24 AM HS 67 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\C7DSQOTL\desktop.ini
5/25/2005 5:43:24 AM HS 67 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\ERY96B85\desktop.ini
5/25/2005 5:43:24 AM HS 67 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\K5JCZRA6\desktop.ini
7/14/2004 6:26:08 PM HS 181 C:\WINDOWS\system32\config\systemprofile\SendTo\desktop.ini
7/14/2004 2:18:04 PM HS 62 C:\WINDOWS\system32\config\systemprofile\Start Menu\desktop.ini
7/14/2004 6:27:24 PM HS 206 C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\desktop.ini
7/14/2004 6:27:24 PM HS 482 C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Accessories\desktop.ini
7/14/2004 6:27:24 PM HS 348 C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Accessories\Accessibility\desktop.ini
7/14/2004 6:27:24 PM HS 84 C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Accessories\Entertainment\desktop.ini
7/14/2004 6:27:24 PM HS 84 C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Startup\desktop.ini
9/4/2005 12:24:06 PM HS 388 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\User\97341213-2a49-4b0f-a547-383fb8c8a83b
7/14/2004 7:31:38 PM HS 388 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\User\c3f9af30-1ca6-4228-8642-91518c0bfd86
9/4/2005 12:24:06 PM HS 24 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\User\Preferred
7/10/2002 9:51:48 PM S 48351 C:\WINDOWS\system32\ReinstallBackups\0000\DriverFiles\i830mnt5.cat
7/10/2002 9:51:52 PM S 8559 C:\WINDOWS\system32\ReinstallBackups\0001\DriverFiles\isb8xx.cat
7/10/2002 9:51:50 PM S 8563 C:\WINDOWS\system32\ReinstallBackups\0002\DriverFiles\ikch8xx.cat
7/25/2002 8:10:58 AM H 6 C:\WINDOWS\Tasks\SA.DAT
Checking for CPL files...
Microsoft Corporation 8/18/2001 8:00:00 AM 66048 C:\WINDOWS\SYSTEM32\access.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 558592 C:\WINDOWS\SYSTEM32\appwiz.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 130048 C:\WINDOWS\SYSTEM32\desk.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 150016 C:\WINDOWS\SYSTEM32\hdwwiz.cpl
Intel Corporation 6/19/2002 7:10:10 PM 94208 C:\WINDOWS\SYSTEM32\igfxcpl.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 294912 C:\WINDOWS\SYSTEM32\inetcpl.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 119808 C:\WINDOWS\SYSTEM32\intl.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 65536 C:\WINDOWS\SYSTEM32\joy.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 187904 C:\WINDOWS\SYSTEM32\main.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 559616 C:\WINDOWS\SYSTEM32\mmsys.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 35840 C:\WINDOWS\SYSTEM32\ncpa.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 256000 C:\WINDOWS\SYSTEM32\nusrmgr.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 36864 C:\WINDOWS\SYSTEM32\odbccp32.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 109056 C:\WINDOWS\SYSTEM32\powercfg.cpl
RealNetworks, Inc. 7/25/2002 3:14:52 AM 24576 C:\WINDOWS\SYSTEM32\prefscpl.cpl
Apple Computer, Inc. 12/14/2003 10:20:50 AM 323072 C:\WINDOWS\SYSTEM32\QuickTime.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 270848 C:\WINDOWS\SYSTEM32\sysdm.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 28160 C:\WINDOWS\SYSTEM32\telephon.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 90112 C:\WINDOWS\SYSTEM32\timedate.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 66048 C:\WINDOWS\SYSTEM32\dllcache\access.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 558592 C:\WINDOWS\SYSTEM32\dllcache\appwiz.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 130048 C:\WINDOWS\SYSTEM32\dllcache\desk.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 150016 C:\WINDOWS\SYSTEM32\dllcache\hdwwiz.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 294912 C:\WINDOWS\SYSTEM32\dllcache\inetcpl.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 119808 C:\WINDOWS\SYSTEM32\dllcache\intl.cpl
Microsoft Corporation 8/29/2002 3:41:00 AM 208896 C:\WINDOWS\SYSTEM32\dllcache\joy.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 187904 C:\WINDOWS\SYSTEM32\dllcache\main.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 559616 C:\WINDOWS\SYSTEM32\dllcache\mmsys.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 35840 C:\WINDOWS\SYSTEM32\dllcache\ncpa.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 256000 C:\WINDOWS\SYSTEM32\dllcache\nusrmgr.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 36864 C:\WINDOWS\SYSTEM32\dllcache\odbccp32.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 109056 C:\WINDOWS\SYSTEM32\dllcache\powercfg.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 147456 C:\WINDOWS\SYSTEM32\dllcache\sapi.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 270848 C:\WINDOWS\SYSTEM32\dllcache\sysdm.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 28160 C:\WINDOWS\SYSTEM32\dllcache\telephon.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 90112 C:\WINDOWS\SYSTEM32\dllcache\timedate.cpl
Intel Corporation 6/19/2002 7:10:10 PM 94208 C:\WINDOWS\SYSTEM32\ReinstallBackups\0000\DriverFiles\igfxcpl.cpl
Checking files in %ALLUSERSPROFILE%\Startup folder...
7/25/2002 3:15:42 AM 831 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\America Online 9.0 Tray Icon.lnk
7/14/2004 7:42:26 PM 1821 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Camio Viewer.lnk
7/14/2004 6:27:24 PM HS 84 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\desktop.ini
2/14/2005 7:22:26 PM 1808 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
2/14/2005 7:25:18 PM 798 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Image Zone Fast Start.lnk
7/25/2002 12:06:50 AM 1730 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
7/25/2002 12:05:08 AM 875 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Works Calendar Reminders.lnk
Checking files in %ALLUSERSPROFILE%\Application Data folder...
7/14/2004 2:18:04 PM HS 62 C:\Documents and Settings\All Users\Application Data\desktop.ini
7/17/2004 8:49:38 PM 5 C:\Documents and Settings\All Users\Application Data\DirectCDUserNameD.txt
8/30/2005 2:18:58 PM 1856 C:\Documents and Settings\All Users\Application Data\hpzinstall.log
Checking files in %USERPROFILE%\Startup folder...
7/14/2004 6:27:24 PM HS 84 C:\Documents and Settings\Administrator\Start Menu\Programs\Startup\desktop.ini
Checking files in %USERPROFILE%\Application Data folder...
7/14/2004 2:18:04 PM HS 62 C:\Documents and Settings\Administrator\Application Data\desktop.ini
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars]
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{32683183-48a0-441b-a342-7c2a440a9478}
Media Band = %SystemRoot%\System32\browseui.dll
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WinPFind v1.3.9 - Log file written to "WinPFind.Txt" in the WinPFind folder.
Scan completed on 7/25/2002 8:18:26 AM
Sorry for the delay Bill
Long hours at work and Monday night football kept me off the forum
You have some leftover reg. entries that need taken care of and some unidentified bad files
Normally, when a file cannot be found by google anywhere, you can usually say it's a bad guy
I like to normally scan those files with an Online malware scan
Since your not online yet
Can you do the following please
Let's make a backup folder
Open MyDocuments>>Right click an empty spot and left click NEW>>Folder
Name that new folder Backup
Ok, now that we have that done
Let's get rid of some leftovers
Can you download and UNZIP to desktop LQFix.zip
Don't run it yet
Can you create a new restore point please
START>>All Programs>>Accessories>>System Tools>>System Restore
Create a new restore point>>Name it and click Create
I need you to edit the registry, if your uncomfortable with doing this let me know and I can write you a reg. fix to help you out, but if you follow the instructions closely you shouldn't have a problem
In your Add/Remove programs remove if found SurfSideKick 3
Restart the computer into safe mode
Delete this folder if found
C:\Program Files\SurfSideKick 3 <-folder
We want to move them too that backup folder we created earlier
Manually navigate to each file one at a time
Highlight the file and then right click on it and Select CUT from the menu
Then open the Backup folder and right click and select PASTE
Don't just copy and paste it, we want to remove those files from there original location
Chances are we can just delete them, but this is just for backup reasons
Double click on LQFix.bat that you extracted too desktop earlier
A window will open and close, that's normal
If your comfortable in the registry
Can you do the following,
Go to START>>Run>>type in regedit
Hit OK
I need you too navigate too the following locations
Highlight SurfSideKick 3 on the right hand side and delete it
When that's done
Restart back to Normal mode
I would like to see one final Hijackthis log and a WPFind log after you boot back to Normal mode
Your probably itching to get this machine online, I think it's about time you do
But after you post the logs you will be hopefully good to go
We should however make sure we clear your restore points once your clean
To ensure you don't restore any nasties
You should also get some Windows Updates on your computer
and a couple other free utilities to keep safe while online
NOTE: Your still running Norton 2002?
Have you considered uninstalling it and running a different AV
Not that's there's anything wrong with Norton's but it's engine may be getting old and time to udpate
AVG or Avast both are competent and free for the home user
You only need one AV running on the system however, so this is up to you but I would opt to update to a newer AV
If you decide to go this route I can give you links to either
I'm very comfortable editing the registry, so that won't be a problem. I'll follow your recommendations tonight and post both logs when I'm done.
I have already talked to the owner about the age of the NAV they currently have. They are going to update to NIS 2005 when they get the machine back before going online. I've told them I'm going to put on SP2 before I return it, so hopefully with that and the updated Norton they will be a lot more protected than before. They couldn't believe the machine was this bad off, according to them their son uses the machine mostly, and mostly for online games.