Malware and Virus RemovalProblems removing malware/viruses? Get help from our Malware removal experts.
Mission Statement
WindowsBBS is an online community dedicated to easily accessible technical support for those using Microsoft operating systems and other Windows software.
Our goal is to become the leading resource for computer users that require assistance with their day-to-day computer usage, including full support for networking PC's, virus & malware removal, system upgrades and general support questions.
I've getting this pop-up from AUBrowse. The pop-up is a blank screen. And it happens whether I'm checking email or just browsing. Here is the HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 9:37:11 PM, on 5/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Yeah, I tried right clicking on the pop-up ad, but nothing happens. It doesn't occur as often as the pop-ups from instant access, in fact, sometimes I don't get any. Other times I'll get one, then I'll close the ad, then immediately I'll get another one. I run Spy-bot and other spyware detection programs and they all tell me that I'm clean. Maybe it's fairly harmless... Not sure...
Now my computer runs very slow for some reason. It'll freeze when I run programs and/or won't respond when I close or try to open something. I have to "end task" pretty much every time I open something. It takes five minutes to dial to an internet connection etc...
Lets get a better look at things. Please download MWAV. Save it to your desktop and double click to open. Check the boxes for Memory, Registry, Startup Folders, System Folders, Services, Drive, All Local Drives and Scan All Files, then click scan. When it completes, copy the lower window labled Virus Log Information and post it here. Takes quite a long time for it to finish, so be patient.
This may sound completely idiotic, but I can't seem to copy what's in the Virus Log window. Highlight and right click, but nothing. Maybe I have to purchase the rest of the software before they let me do this... not sure.
Hmm.....just left click in the lower results window to make it the active window. Then press Ctrl+A. It should highlight everything. Then Press Ctrl+C to copy, and in a reply window here, press Ctrl+V to paste.
If the list is rather large, that may be the problem also. Often times, many of the entries will be duplicate, so it's not necessary to copy the whole window.
Entry "HKCR\CLSID\{3775D2E0-7C5D-11CF-899E-00AA00688B10}" refers to invalid object "D:\PROGRAM\32\mci32.ocx". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{3D48B387-E74A-4651-A2ED-7FC490964319}" refers to invalid object "C:\Program Files\America Online 9.0\MyCalendar.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{4634A8A8-E78E-4fed-9751-52307590D7F1}" refers to invalid object "C:\Program Files\America Online 9.0\MyCalendar.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{4E97BE17-3300-4A4F-B380-5988DD771F1F}" refers to invalid object "C:\Program Files\America Online 9.0\Media\Ares.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{5145942E-41DF-4658-B7C4-089F48E84A75}" refers to invalid object "C:\Program Files\America Online 9.0\axtrack.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{51B21D54-F57F-4ca1-93FF-D986E9F0A388}" refers to invalid object "C:\Program Files\America Online 9.0\MyCalendar.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{5788DAE8-4B72-4BE6-89A0-1E6123E4CBC2}" refers to invalid object "C:\Program Files\America Online 9.0\Media\Cerberus.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{60A07B6D-B66C-4339-BD52-EC9520FDCE6A}" refers to invalid object "C:\Program Files\America Online 9.0\MyCalendar.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{63603526-954A-42eb-8BEB-8E4BF2F636CB}" refers to invalid object "C:\Program Files\America Online 9.0\MyCalendar.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{639A19DD-1D97-4A6E-A0D1-01E04FED563F}" refers to invalid object "C:\Program Files\America Online 9.0\Media\Phobos.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{741506D7-C215-48A1-8211-4CEFF2E8FE2C}" refers to invalid object "C:\Program Files\America Online 9.0\MyCalendar.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{756A2CB8-EC02-4DC8-8588-296C611A5365}" refers to invalid object "C:\Program Files\Common Files\aolshare\Coach\Player\coachdm2.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{7629C9DE-2E38-4963-A01C-02FFAC203D87}" refers to invalid object "C:\Program Files\America Online 9.0\axtrack.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{777C89DF-5C36-11D5-ABAF-00B0D02332EB}" refers to invalid object "C:\Program Files\Common Files\InstallShield\Driver\7\Intel 32\IScript7.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{777C8A05-5C36-11D5-ABAF-00B0D02332EB}" refers to invalid object "C:\Program Files\Common Files\InstallShield\Driver\7\Intel 32\Objps7.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{777C8A16-5C36-11D5-ABAF-00B0D02332EB}" refers to invalid object "C:\Program Files\Common Files\InstallShield\Driver\7\Intel 32\IUser7.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{7C9688C3-7279-474D-ABA5-A632373D2CDB}" refers to invalid object "C:\Program Files\America Online 9.0\Media\Phobos.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{80373D03-D993-11D3-A2CE-00108335731F}" refers to invalid object "C:\Program Files\America Online 9.0\MIMEHook.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{84CBABC2-D3BE-4EEF-8394-121FAC215CEF}" refers to invalid object "C:\PROGRA~1\COMMON~1\aolshare\pictures\YGPPIC~2.DLL". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{88E729D6-BDC1-11D1-BD2A-00C04FB9603F}" refers to invalid object "fde.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{8AB5F344-B600-11D6-8A15-00E029570A3E}" refers to invalid object "C:\Program Files\America Online 9.0\sa.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{8BBDA254-CE76-11D3-A2CE-00108335731F}" refers to invalid object "C:\Program Files\America Online 9.0\MIMEHook.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{943742F6-3A40-43FF-97F4-A1750D97B200}" refers to invalid object "C:\PROGRA~1\COMMON~1\aolshare\pictures\YGPPIC~2.DLL". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{98BFD494-F6AD-4794-9038-832C0654CC43}" refers to invalid object "C:\PROGRA~1\COMMON~1\aolshare\pictures\YGPUPF.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{99720901-B635-43bd-83E6-D084A990F15A}" refers to invalid object "C:\Program Files\America Online 9.0\MyCalendar.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{9DC1221E-0B36-445a-A2D1-FCA92E502834}" refers to invalid object "C:\Program Files\America Online 9.0\MyCalendar.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{A105BD70-BF56-4D10-BC91-41C88321F47C}" refers to invalid object "C:\Program Files\America Online 9.0\Media\Phobos.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{AA7E2086-CB55-11D2-8094-00104B1F9838}" refers to invalid object "C:\Program Files\Common Files\InstallShield\engine\6\Intel 32\ctor.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{AA7E2087-CB55-11D2-8094-00104B1F9838}" refers to invalid object "C:\Program Files\Common Files\InstallShield\engine\6\Intel 32\ctor.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{AD41621C-A2DD-487D-A24B-8BE40116A5A3}" refers to invalid object "C:\PROGRA~1\COMMON~1\aolshare\pictures\YGPPIC~2.DLL". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{AED456C4-4866-4420-863F-35767EBED514}" refers to invalid object "C:\Program Files\America Online 9.0\Media\Phobos.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{B4087707-EFB7-46C0-830E-714899CCE724}" refers to invalid object "C:\Program Files\America Online 9.0\MyCalendar.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{B4F80028-5714-4B7B-B9B1-5748B204799A}" refers to invalid object "C:\Program Files\America Online 9.0\Media\Phobos.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{B9F3009B-976B-41C4-A992-229DCCF3367C}" refers to invalid object "C:\Program Files\America Online 9.0\axtrack.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{bc8a96c4-3909-11d5-9001-00c04f4c3b9f}" refers to invalid object "C:\Program Files\America Online 9.0\Media\CDDBControl.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{bc8a96c5-3909-11d5-9001-00c04f4c3b9f}" refers to invalid object "C:\Program Files\America Online 9.0\Media\CDDBControl.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{bc8a96c6-3909-11d5-9001-00c04f4c3b9f}" refers to invalid object "C:\Program Files\America Online 9.0\Media\CDDBControl.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{bc8a96c7-3909-11d5-9001-00c04f4c3b9f}" refers to invalid object "C:\Program Files\America Online 9.0\Media\CDDBControl.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{bc8a96c8-3909-11d5-9001-00c04f4c3b9f}" refers to invalid object "C:\Program Files\America Online 9.0\Media\CDDBControl.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{c0164c20-33c8-4f60-bfd1-557e08a93f58}" refers to invalid object "C:\Program Files\MSN\MSNCoreFiles\OOBE\obemetal.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{C1A8AF25-1257-101B-8FB0-0020AF039CA3}" refers to invalid object "D:\PROGRAM\32\mci32.ocx". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{C28BC286-884C-4a63-8A9C-6F7F5711034F}" refers to invalid object "C:\Program Files\America Online 9.0\Media\NmpX\nmpx.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{C8B29238-05AD-421E-8B44-1C11C43FAE1C}" refers to invalid object "C:\Program Files\America Online 9.0\MyCalendar.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{C9CD1A93-D7B4-11D2-80C5-00104B1F6CEA}" refers to invalid object "C:\Program Files\Common Files\InstallShield\engine\6\Intel 32\iuser.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{CD34B69E-6117-4eaf-B5B4-F9FD659BF00D}" refers to invalid object "C:\Program Files\America Online 9.0\MyCalendar.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{D465B936-C361-4417-9AC5-35167066F84B}" refers to invalid object "C:\Program Files\America Online 9.0\Media\Phobos.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{D9F99C6B-A3A6-11D4-AF64-444553546170}" refers to invalid object "C:\Program Files\America Online 9.0\Media\Phobos.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{E0CB08CE-AB3D-4779-9C77-62A439BFE6C3}" refers to invalid object "C:\PROGRA~1\COMMON~1\aolshare\pictures\YGPPIC~4.DLL". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{E13046F7-A5DF-4574-BD7A-6DC12EC10FF5}" refers to invalid object "C:\Program Files\America Online 9.0\ebrowser.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{E3852604-B619-11d6-94EC-00047521F020}" refers to invalid object "C:\Program Files\America Online 9.0\Media\NmpXChat\nmpxchat.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{E7D06080-238B-11D3-80D7-00104B1F6CEA}" refers to invalid object "C:\Program Files\Common Files\InstallShield\IScript\iscript.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{E981D791-F499-4837-A483-5AB22F1C548F}" refers to invalid object "C:\Program Files\America Online 9.0\Media\Phobos.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{E9DD2392-EF9B-4963-BEDF-F86C0A2B762A}" refers to invalid object "C:\Program Files\America Online 9.0\AMH.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{EB511AE4-87FE-4EFB-91A3-428B2F2601F7}" refers to invalid object "C:\Program Files\America Online 9.0\Media\Phobos.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{ec48db94-98df-4c2f-932f-bbc28af0a316}" refers to invalid object "C:\Program Files\MSN\MSNCoreFiles\OOBE\obemetal.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{F091791F-D50D-4ace-9D82-05C42DBB9897}" refers to invalid object "C:\Program Files\America Online 9.0\MyCalendar.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{F4817E4B-04B6-11D3-8862-00C04F72F303}" refers to invalid object "C:\Program Files\Common Files\InstallShield\Professional\RunTime\objectps.dll". Action Taken: No Action Taken.
Entry "HKCR\CoachDM.WebCoachDownload" refers to invalid object "{E04EAE82-14AD-41CB-BF5A-45556ABB8347}". Action Taken: No Action Taken.
Entry "HKCR\CoachDM.WebCoachDownload.1" refers to invalid object "{E04EAE82-14AD-41CB-BF5A-45556ABB8347}". Action Taken: No Action Taken.
Entry "HKCR\COMCTL.ImageListCtrl" refers to invalid object "{58DA8D8F-9D6A-101B-AFC0-4210102A8DA7}". Action Taken: No Action Taken.
Entry "HKCR\COMCTL.ImageListCtrl.1" refers to invalid object "{58DA8D8F-9D6A-101B-AFC0-4210102A8DA7}". Action Taken: No Action Taken.
Entry "HKCR\COMCTL.ListViewCtrl" refers to invalid object "{58DA8D8A-9D6A-101B-AFC0-4210102A8DA7}". Action Taken: No Action Taken.
Entry "HKCR\COMCTL.ListViewCtrl.1" refers to invalid object "{58DA8D8A-9D6A-101B-AFC0-4210102A8DA7}". Action Taken: No Action Taken.
Entry "HKCR\COMCTL.SBarCtrl" refers to invalid object "{6B7E638F-850A-101B-AFC0-4210102A8DA7}". Action Taken: No Action Taken.
Entry "HKCR\COMCTL.SBarCtrl.1" refers to invalid object "{6B7E638F-850A-101B-AFC0-4210102A8DA7}". Action Taken: No Action Taken.
Entry "HKCR\COMCTL.Slider" refers to invalid object "{373FF7F0-EB8B-11CD-8820-08002B2F4F5A}". Action Taken: No Action Taken.
Entry "HKCR\COMCTL.Slider.1" refers to invalid object "{373FF7F0-EB8B-11CD-8820-08002B2F4F5A}". Action Taken: No Action Taken.
Entry "HKCR\COMCTL.TabStrip" refers to invalid object "{9ED94440-E5E8-101B-B9B5-444553540000}". Action Taken: No Action Taken.
Entry "HKCR\COMCTL.TabStrip.1" refers to invalid object "{9ED94440-E5E8-101B-B9B5-444553540000}". Action Taken: No Action Taken.
Entry "HKCR\COMCTL.Toolbar" refers to invalid object "{612A8624-0FB3-11CE-8747-524153480004}". Action Taken: No Action Taken.
Entry "HKCR\COMCTL.Toolbar.1" refers to invalid object "{612A8624-0FB3-11CE-8747-524153480004}". Action Taken: No Action Taken.
Entry "HKCR\MSComCtl2.Animation" refers to invalid object "{B09DE715-87C1-11D1-8BE3-0000F8754DA1}". Action Taken: No Action Taken.
Entry "HKCR\MSComCtl2.Animation.2" refers to invalid object "{B09DE715-87C1-11D1-8BE3-0000F8754DA1}". Action Taken: No Action Taken.
Entry "HKCR\MSComCtl2.DTPicker" refers to invalid object "{20DD1B9E-87C4-11D1-8BE3-0000F8754DA1}". Action Taken: No Action Taken.
Entry "HKCR\MSComCtl2.DTPicker.2" refers to invalid object "{20DD1B9E-87C4-11D1-8BE3-0000F8754DA1}". Action Taken: No Action Taken.
Entry "HKCR\MSComCtl2.FlatScrollBar" refers to invalid object "{FE38753A-44A3-11D1-B5B7-0000C09000C4}". Action Taken: No Action Taken.
Entry "HKCR\MSComCtl2.FlatScrollBar.2" refers to invalid object "{FE38753A-44A3-11D1-B5B7-0000C09000C4}". Action Taken: No Action Taken.
Entry "HKCR\MSComCtl2.MonthView" refers to invalid object "{232E456A-87C3-11D1-8BE3-0000F8754DA1}". Action Taken: No Action Taken.
Entry "HKCR\MSComCtl2.MonthView.2" refers to invalid object "{232E456A-87C3-11D1-8BE3-0000F8754DA1}". Action Taken: No Action Taken.
Entry "HKCR\MSComCtl2.UpDown" refers to invalid object "{603C7E80-87C2-11D1-8BE3-0000F8754DA1}". Action Taken: No Action Taken.
Entry "HKCR\MSComCtl2.UpDown.2" refers to invalid object "{603C7E80-87C2-11D1-8BE3-0000F8754DA1}". Action Taken: No Action Taken.
Entry "HKCR\Pugi.Reactivator" refers to invalid object "{6C31790D-1EDF-4b05-83DC-925B3A8E2318}". Action Taken: No Action Taken.
Entry "HKCR\Pugi.Reactivator.1" refers to invalid object "{6C31790D-1EDF-4b05-83DC-925B3A8E2318}". Action Taken: No Action Taken.
Entry "HKCR\TabDlg.SSTab" refers to invalid object "{BDC217C5-ED16-11CD-956C-0000C04E4C0A}". Action Taken: No Action Taken.
Entry "HKCR\TabDlg.SSTab.1" refers to invalid object "{BDC217C5-ED16-11CD-956C-0000C04E4C0A}". Action Taken: No Action Taken.
File C:\WINDOWS\system32\msclock32.dll tagged as "not-a-virus:AdWare.NaviPromo.c". Action Taken: No Action Taken.
File C:\WINDOWS\system32\msplock32.dll tagged as "not-a-virus:AdWare.NaviPromo.c". Action Taken: No Action Taken.
File C:\Program Files\Dell\Media Experience\Extension\WTGames\InstallWT.exe tagged as "not-a-virus:AdWare.WinAD". Action Taken: No Action Taken.
File C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP2\A0000209.dll tagged as "not-a-virus:****-Dialer.Win32.InstantAccess". Action Taken: No Action Taken.
File C:\WINDOWS\SYSTEM32\msclock32.dll tagged as "not-a-virus:AdWare.NaviPromo.c". Action Taken: No Action Taken.
File C:\WINDOWS\SYSTEM32\msplock32.dll tagged as "not-a-virus:AdWare.NaviPromo.c". Action Taken: No Action Taken.
BTW, the results indicated that there were 7 viruses found, if that helps. Also, there were 157 errrors, wondering if these are things I need to correct as well...
There's one in System Restore that can be purged by toggling SR off and back on. The rest are registry entries only. Those could be cleaned out with RegSeeker.
The way I use it is to do a 'clean registry' scan, check the backup box when it finishes, select all and delete. Then check installed programs, Add/Remove Programs applet, basic Windows applications, etc, to make sure everything is still working as it should. If RegSeeker breaks something, you can replace the backup and be back where you started. If all is well, run another scan and do the same. Repeat until it comes up clean.
I followed your instructions from the last post. My computer is running just a tad bit faster than it was, but still I'm experiencing a lot of freeze-ups when I run a program, and am still having to "end task" pretty often. Here's the latest MWAV log. Will you take a look at it and tell me if there's anything I need to fix... Thanks.
Object "cws.therealsearch Spyware/Adware" found in File System! Action Taken: No Action Taken.
Entry "HKCR\CLSID\{88E729D6-BDC1-11D1-BD2A-00C04FB9603F}" refers to invalid object "fde.dll". Action Taken: No Action Taken.
File C:\Program Files\Dell\Media Experience\Extension\WTGames\InstallWT.exe tagged as "not-a-virus:AdWare.WinAD". Action Taken: No Action Taken.
Use RegSeeker's 'Find in registry feature to search for this string.
88E729D6-BDC1-11D1-BD2A-00C04FB9603F
You should find an entry in HKCR\CLSID. Delete it!
Open My Computer and right click Local Disk C:, then choose properties. If Indexing is checked, uncheck it and click apply. Apply to all folders and sub-folders. Then click tools and defragment the drive.
If this is a stand-alone computer (not networked), click Tools on any Windows Explorer menu, then Folder Options. Click the view tab and uncheck 'Automatically search for network folders and printers'. Click OK to close the window.
Dear Dave,
I have the same problem as Jae. I found this discussion you are having with him on a Google search. This AUBrowse pop-up is driving me nuts. I comes on every day at about 2:00. I can not tell what it is doing, if anything. A friend told me to get HijackThis, but I have no idea how to read the log. I see that you started this thread with Jae's HJT log.
Could you please help me too?
Thank you in advance,
Leanna
I would be more than happy to 'try' to help with those popups. Please read the Welcome sticky at the top of this forum, follow the suggestions there for running Ad-aware, Spybot and an online virus scan if you haven't already, then download HijackThis and post a log.
Just so you know, I will be moving this to a new topic of it's own named AUBrowse popups once you post a log.