Stubborn Spyware (ALK, Rlss, Winnie, ect...)[HTJ]

mangakiwi · 6th May 2005

I'm having some reoccuring problems with ALK, Rlss, Winnie, Wintools, Veritas, internet optimizer, and MediaPass. I get rid of the app, and then run Hijack This and get rid of all of them. Then I run both spybot and adaware and usually pick up nothing. After all this I seem good to go, but then a few hours later, everything is back the way it was (with some random ones as well: Setup, rtls. ect.) Hmm.. As I run HTJ to post my log file it freezes up right after it scans everything and before it creates the log... any idea how to fix that?

Is there any way I can tell widows to never run programs with certian names or parameters?

Well, it managed to save the log so here it is.

-------------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 11:47:44 PM, on 5/5/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\mHotkey.exe
C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE
C:\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\iPod\bin\iPodService.exe
C:\WINDOWS\system32\Wtablet\TabUserW.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\SPYBOT~1\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE /h
O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AOL Messenger] aolmsngr.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Microsoft Update Machine] winnie.exe
O4 - HKLM\..\Run: [Veritas Patch] veritas.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [salm] c:\temp\salm.exe
O4 - HKLM\..\Run: [ydgr] C:\WINDOWS\ydgr.exe
O4 - HKLM\..\Run: [Compaq Service Drivers] systeminfos.exe
O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKLM\..\RunServices: [AOL Messenger] aolmsngr.exe
O4 - HKLM\..\RunServices: [Microsoft Update Machine] winnie.exe
O4 - HKLM\..\RunServices: [Veritas Patch] veritas.exe
O4 - HKLM\..\RunServices: [Compaq Service Drivers] systeminfos.exe
O4 - HKCU\..\Run: [AIM] C:\aim\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Update Machine] winnie.exe
O4 - HKCU\..\Run: [Usrr] C:\Documents and Settings\me\Application Data\rpen.exe
O4 - HKCU\..\Run: [Compaq Service Drivers] systeminfos.exe
O4 - HKCU\..\RunServices: [Compaq Service Drivers] systeminfos.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: GetRight - Tray Icon.lnk = ?
O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\Wtablet\TabUserW.exe
O8 - Extra context menu item: Download with GetRight - C:\\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\aim\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O15 - Trusted Zone: http://www.gmail.com
O15 - Trusted Zone: http://www.muonline.com
O15 - Trusted Zone: http://www.rubiesofeventide.com
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/62.../bridge-c6.cab
O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
O16 - DPF: {2564B8E6-7D84-11D4-A689-30475BC10000} (Tkweb Control) - http://www.toolkitcma.com/tkweb/tkweb.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1111537303281
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTick...cab?refid=3655
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6D059FA7-95D8-4918-8BC6-A2BC92107AC0}: NameServer = 198.108.130.5 198.108.1.42
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

noahdfear · 7th May 2005

Download and install SpywareBlaster. Enable all protections, check for updates and enable them too. Then download IESpyad.exe, double click to extract (it extracts to C:\IESpyad by default), open the folder, double click the ie-ads.reg file and allow it to merge into the registry.

Fix the following with HijackThis, reboot and delete all files and folders in bold if present.

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll
O4 - HKLM\..\Run: [Microsoft Update Machine] winnie.exe
O4 - HKLM\..\Run: [Veritas Patch] veritas.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [salm] c:\temp\salm.exe <<< everything in the temp folder should be deleted
O4 - HKLM\..\Run: [ydgr] C:\WINDOWS\ydgr.exe
O4 - HKLM\..\Run: [Compaq Service Drivers] systeminfos.exe
O4 - HKLM\..\RunServices: [Microsoft Update Machine] winnie.exe
O4 - HKLM\..\RunServices: [Veritas Patch] veritas.exe
O4 - HKLM\..\RunServices: [Compaq Service Drivers] systeminfos.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Update Machine] winnie.exe
O4 - HKCU\..\Run: [Usrr] C:\Documents and Settings\me\Application Data\rpen.exe
O4 - HKCU\..\Run: [Compaq Service Drivers] systeminfos.exe
O4 - HKCU\..\RunServices: [Compaq Service Drivers] systeminfos.exe
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/6...e/bridge-c6.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTic....cab?refid=3655

Open C:\Windows\Temp, select all and delete.
Open C:\Windows\Prefetch, select all and delete.
Open C:\Documents and Settings\username\Local Settings\temp, select all and delete. Do this for all username folders.
Open the control panel, then internet options and delete the temporary internet files, checking the box for offline content.
Open My Computer, right click Local disk C: and choose properties, then disk cleanup. Check all boxes except compress old files and click OK.

Update and scan with both Spybot and Ad-aware (are you using the current versions?). Remove all they find.

If comfortable in the registry, navigate to HKCU\Software\Microsoft\OLE and remove any entries for veritas.

Right click My Computer and choose properties. On system restore tab, check the box to turn off. OK out. Reboot and turn it back on.

Go to Windows Update and choose the express install. Accept all critical updates.
Reboot and go back to Windows Update until there are no more criticals offered.

Download and install both a firewall and AntiVirus program. Check for updates and do a full system scan. Several available through links here.

Do post back if you have any questions concerning any of the instructions.

Post a new HijackThis log when done. Let us know if you're still having problems.