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Inactive IE hijacked response to recommendations

Discussion in 'Malware and Virus Removal Archive' started by Eleanor316, 2013/06/19.

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  1. 2013/06/19
    Eleanor316

    Eleanor316 Well-Known Member Thread Starter

    Joined:
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    [Inactive] IE hijacked response to recommendations

    Using Windows 7 HE and IE has apparently been hijacked. Windows firewall is on and Norton antivirus is up to date and recently completed total scan.

    Now posting logs from Malwarebytes scan and 2 DDS logs below

    Malwarebytes Anti-Malware 1.75.0.1300
    www.malwarebytes.org

    Database version: v2013.06.19.06

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 8.0.7601.17514
    Owner :: OWNER-PC [administrator]

    6/19/2013 8:46:38 AM
    mbam-log-2013-06-19 (08-46-38).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 339108
    Time elapsed: 15 minute(s), 8 second(s)

    Memory Processes Detected: 1
    C:\ProgramData\IBUpdaterService\ibsvc.exe (PUP.InstallBrain) -> 1532 -> Delete on reboot.

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 4
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{8BCB5337-EC01-4E38-840C-A964F174255B} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8BCB5337-EC01-4E38-840C-A964F174255B} (Adware.SmartShopper) -> Quarantined and deleted successfully.
    HKLM\SYSTEM\CurrentControlSet\Services\IBUpdaterService (PUP.InstallBrain) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Updater Service (PUP.InstallBrain) -> Quarantined and deleted successfully.

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 1
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.

    Folders Detected: 1
    C:\ProgramData\IBUpdaterService (PUP.InstallBrain) -> Delete on reboot.

    Files Detected: 6
    C:\Users\Owner\AppData\Local\Temp\BrtVM0DB.exe.part (Adware.DomaIQ) -> Quarantined and deleted successfully.
    C:\Users\Owner\AppData\Local\Temp\DIQM\hijackthis_081\hijackthis_V.b.exe (Adware.DomaIQ) -> Quarantined and deleted successfully.
    C:\Windows\Temp\2F88.tmp (Exploit.Drop.GS) -> Quarantined and deleted successfully.
    C:\Windows\Temp\696A.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
    C:\ProgramData\IBUpdaterService\ibsvc.exe (PUP.InstallBrain) -> Delete on reboot.
    C:\ProgramData\IBUpdaterService\repository.xml (PUP.InstallBrain) -> Quarantined and deleted successfully.

    (end)

    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 10.21.2
    Run by Owner at 14:43:10 on 2013-06-19
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5887.4072 [GMT -7:00]
    .
    AV: Norton AntiVirus *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\nvvsvc.exe
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\nvvsvc.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinService.exe
    C:\Windows\system32\CISVC.EXE
    C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\PROGRA~2\MAPSGA~2\bar\1.bin\39barsvc.exe
    C:\Program Files\Common Files\Motive\McciCMService.exe
    C:\Windows\system32\mqsvc.exe
    C:\Program Files (x86)\Norton AntiVirus\Engine\20.4.0.40\ccSvcHst.exe
    C:\Program Files (x86)\Norton Identity Safe\Engine\2013.4.0.10\ccSvcHst.exe
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Program Files (x86)\Norton AntiVirus\Engine\20.4.0.40\ccSvcHst.exe
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files (x86)\Norton Identity Safe\Engine\2013.4.0.10\ccSvcHst.exe
    c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Users\Owner\AppData\Roaming\SearchProtect\bin\cltmng.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\wuauclt.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\System32\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.contracostatimes.com/
    mStart Page = hxxp://www.symantec.com/redirects/security_response/fix_homepage/index.jsp?lg=en&pid=NAV&pvid=20.3.1.22
    uURLSearchHooks: {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - <orphaned>
    mWinlogon: Userinit = userinit.exe,
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
    BHO: Toolbar BHO: {1e91a655-bb4b-4693-a05e-2edebc4c9d89} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39bar.dll
    BHO: Yealt Class: {40C78C4E-5AE5-4762-9B7D-D2DE31B03B77} - C:\Windows\SysWOW64\yealt.dll
    BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\20.4.0.40\ips\ipsbho.dll
    BHO: Search Assistant BHO: {71c1d63a-c944-428a-a5bd-ba513190e5d2} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39SrcAs.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
    BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO: Norton Identity Protection: {AB4C7833-A6EC-433f-B9FE-6B14B1A2F836} - C:\Program Files (x86)\Norton Identity Safe\Engine\2013.4.0.10\coieplg.dll
    BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll
    BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
    BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
    TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    TB: MapsGalaxy: {364EA597-E728-4CE4-BB4A-ED846EF47970} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39bar.dll
    TB: Norton Identity Safe Toolbar: {A13C2648-91D4-4BF3-BC6D-0079707C4389} - C:\Program Files (x86)\Norton Identity Safe\Engine\2013.4.0.10\coieplg.dll
    TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
    TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    TB: MapsGalaxy: {364ea597-e728-4ce4-bb4a-ed846ef47970} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39bar.dll
    TB: Norton Identity Safe Toolbar: {A13C2648-91D4-4bf3-BC6D-0079707C4389} - C:\Program Files (x86)\Norton Identity Safe\Engine\2013.4.0.10\coieplg.dll
    TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    EB: <No Name>: {555D4D79-4BD2-4094-A395-CFC534424A05} - LocalServer32 - <no file>
    EB: <No Name>: {555D4D79-4BD2-4094-A395-CFC534424A05} - LocalServer32 - <no file>
    uRun: [ISUSPM Startup] C:\PROGRA~2\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
    uRun: [SearchProtect] C:\Users\Owner\AppData\Roaming\SearchProtect\bin\cltmng.exe
    uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe "
    mRun: [DATAMNGR] <no file>
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MRI_DI~1\PICTUR~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
    uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
    mPolicies-Explorer: NoActiveDesktop = dword:1
    mPolicies-Explorer: NoActiveDesktopChanges = dword:1
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableUIADesktopToggle = dword:0
    IE: {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
    IE: {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
    Trusted Zone: ancestry.com
    DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
    DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro2.cce.hp.com/ChatEntry/downloads/sysinfo.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
    DPF: {C7DEDA04-2FFF-4B81-AE66-0A0E0EF4AD2F} - hxxp://raleys.lifepics.com/net/Uploader/LPUploader57.cab
    DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: NameServer = 192.168.2.1
    TCP: Interfaces\{2441497C-4FDD-4AC6-91E7-7193040F7E20} : DHCPNameServer = 192.168.2.1
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    AppInit_DLLs= c:\progra~3\wincert\win32c~1.dll
    SSODL: WebCheck - <orphaned>
    x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
    x64-BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.8313.1002\swg64.dll
    x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
    x64-Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\System32\NvCpl.dll,NvStartup
    x64-Run: [ATT-SST_UninstallTracking] C:\Users\Owner\AppData\Local\Temp\InstallHelper.exe /uninstalltrackingvendor=ATT-SST
    x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
    x64-DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
    x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
    x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
    x64-SSODL: WebCheck - <orphaned>
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\0mfaekox.default\
    FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3303000&CUI=UN24273004212309410&UM=2&SearchSource=3&q={searchTerms}
    FF - prefs.js: browser.search.selectedEngine - Vafmusic7 Customized Web Search
    FF - prefs.js: browser.startup.homepage - hxxp://www.investors.com/default.htm
    FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3303000&SearchSource=2&CUI=UN24273004212309410&UM=2&q=
    FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
    FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
    FF - plugin: C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\NP39Stub.dll
    FF - plugin: C:\Program Files (x86)\MapsGalaxy_39EI\Installr\2.bin\NP39EISb.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
    FF - plugin: C:\ProgramData\Visan\plugins\npRLSecurePluginLayer.dll
    FF - plugin: C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\0mfaekox.default\extensions\{37a7edb7-afda-4373-9865-02bf8160e677}\plugins\np-mswmp.dll
    FF - plugin: C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\0mfaekox.default\extensions\{37a7edb7-afda-4373-9865-02bf8160e677}\plugins\npConduitFirefoxPlugin.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll
    FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
    FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
    FF - ExtSQL: 2013-04-23 17:02; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.2.1.22\IPSFFPlgn
    FF - ExtSQL: 2013-04-24 09:52; {F04D2D30-776C-4d02-8627-8E4385ECA58D}; C:\ProgramData\Norton\{92622AAD-05E8-4459-B256-765CE1E929FB}\NST_2013.2.1.36\coFFPlgn
    FF - ExtSQL: 2013-05-12 12:01; jid0-9XfBwUWnvPx4wWsfBWMCm4Jj69E@jetpack; C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\0mfaekox.default\extensions\jid0-9XfBwUWnvPx4wWsfBWMCm4Jj69E@jetpack.xpi
    FF - ExtSQL: 2013-05-12 12:12; {ea61041c-1e22-4400-99a0-aea461e69d04}; C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\0mfaekox.default\extensions\{ea61041c-1e22-4400-99a0-aea461e69d04}.xpi
    FF - ExtSQL: 2013-06-18 14:45; {37a7edb7-afda-4373-9865-02bf8160e677}; C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\0mfaekox.default\extensions\{37a7edb7-afda-4373-9865-02bf8160e677}
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NAVx64\1404000.028\symds64.sys [2013-6-10 493656]
    R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NAVx64\1404000.028\symefa64.sys [2013-6-10 1139800]
    R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.2.1.22\Definitions\BASHDefs\20130531.001\BHDrvx64.sys [2013-5-31 1393240]
    R1 ccSet_NAV;Norton AntiVirus Settings Manager;C:\Windows\System32\drivers\NAVx64\1404000.028\ccsetx64.sys [2013-6-10 169048]
    R1 ccSet_NST;Norton Identity Safe Settings Manager;C:\Windows\System32\drivers\NSTx64\7DD04000.00A\ccsetx64.sys [2013-6-18 169048]
    R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.2.1.22\Definitions\IPSDefs\20130619.001\IDSviA64.sys [2013-6-19 513184]
    R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NAVx64\1404000.028\ironx64.sys [2013-6-10 224416]
    R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NAVx64\1404000.028\symnets.sys [2013-6-10 433752]
    R2 CltMngSvc;Search Protect by Conduit Updater;C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe [2013-5-7 97056]
    R2 MapsGalaxy_39Service;MapsGalaxyService;C:\PROGRA~2\MAPSGA~2\bar\1.bin\39barsvc.exe [2012-9-21 42504]
    R2 McciCMService64;McciCMService64;C:\Program Files\Common Files\Motive\McciCMService.exe [2010-2-12 517632]
    R2 NAV;Norton AntiVirus;C:\Program Files (x86)\Norton AntiVirus\Engine\20.4.0.40\ccsvchst.exe [2013-6-10 144368]
    R2 NCO;Norton Identity Safe;C:\Program Files (x86)\Norton Identity Safe\Engine\2013.4.0.10\ccsvchst.exe [2013-6-18 144368]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-1-24 138912]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S3 OV550I;35mm Film Scanner;C:\Windows\System32\drivers\FilmScan.sys [2008-2-22 196992]
    S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-4-21 19456]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-4-21 57856]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-3-30 1255736]
    .
    =============== Created Last 30 ================

    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 2/3/2010 2:50:18 PM
    System Uptime: 6/19/2013 9:07:44 AM (5 hours ago)
    .
    Motherboard: PEGATRON CORPORATION | | VIOLET6
    Processor: AMD Athlon(tm) II X4 630 Processor | CPU 1 | 2800/200mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 921 GiB total, 749.266 GiB free.
    D: is FIXED (NTFS) - 11 GiB total, 1.576 GiB free.
    E: is CDROM (UDF)
    F: is Removable
    G: is Removable
    H: is Removable
    I: is Removable
    J: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
    Description: MS/MS-Pro
    Device ID: WPDBUSENUMROOT\UMB\2&37C186B&1&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_MS#MS-PRO&REV_1.03#058F63626476&3#
    Manufacturer: Generic-
    Name: J:\
    PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&1&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_MS#MS-PRO&REV_1.03#058F63626476&3#
    Service: WUDFRd
    .
    Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
    Description: Photosmart Plus
    Device ID: WPDBUSENUMROOT\UMB\2&37C186B&1&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_HP&PROD_PHOTOSMART_PLUS&REV_1.00#7&40AF5F&0&CN14K2R0YY05J9&0#
    Manufacturer: HP
    Name: F:\
    PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&1&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_HP&PROD_PHOTOSMART_PLUS&REV_1.00#7&40AF5F&0&CN14K2R0YY05J9&0#
    Service: WUDFRd
    .
    Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
    Description: SD/MMC
    Device ID: WPDBUSENUMROOT\UMB\2&37C186B&1&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_SD#MMC&REV_1.00#058F63626476&0#
    Manufacturer: Generic-
    Name: G:\
    PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&1&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_SD#MMC&REV_1.00#058F63626476&0#
    Service: WUDFRd
    .
    Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
    Description: SM/xD-Picture
    Device ID: WPDBUSENUMROOT\UMB\2&37C186B&1&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_SM#XD-PICTURE&REV_1.02#058F63626476&2#
    Manufacturer: Generic-
    Name: I:\
    PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&1&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_SM#XD-PICTURE&REV_1.02#058F63626476&2#
    Service: WUDFRd
    .
    Class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
    Description: Compact Flash
    Device ID: WPDBUSENUMROOT\UMB\2&37C186B&1&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_COMPACT_FLASH&REV_1.01#058F63626476&1#
    Manufacturer: Generic-
    Name: H:\
    PNP Device ID: WPDBUSENUMROOT\UMB\2&37C186B&1&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_COMPACT_FLASH&REV_1.01#058F63626476&1#
    Service: WUDFRd
    .
    ==== System Restore Points ===================
    .
    RP262: 12/12/2012 1:10:26 PM - Scheduled Checkpoint
    RP263: 12/14/2012 1:10:02 PM - Windows Update
    RP264: 12/22/2012 2:00:39 PM - Scheduled Checkpoint
    RP265: 12/23/2012 2:49:26 PM - PC Booster Checkpoint
    RP266: 12/23/2012 2:52:13 PM - Removed Ancestry World Archives Project - Keying Tool.
    RP267: 12/23/2012 2:54:28 PM - Removed HiJackThis
    RP268: 12/23/2012 2:57:40 PM - Removed GIMP
    RP269: 12/23/2012 3:01:16 PM - Removed HiJackThis
    RP270: 12/23/2012 3:24:51 PM - Windows Update
    RP271: 12/31/2012 11:14:17 AM - Scheduled Checkpoint
    RP272: 1/8/2013 10:06:41 AM - Scheduled Checkpoint
    RP273: 1/9/2013 8:29:54 PM - Windows Update
    RP274: 1/17/2013 10:25:11 AM - Scheduled Checkpoint
    RP275: 1/18/2013 7:54:24 PM - Installed Java 7 Update 11
    RP276: 1/20/2013 5:33:52 PM - Removed Jacquie Lawson Alpine Advent Calendar
    RP277: 1/20/2013 5:35:03 PM - Removed WinZip 16.0
    RP278: 1/25/2013 8:42:39 AM - Windows Update
    RP279: 2/1/2013 12:28:55 PM - Scheduled Checkpoint
    RP280: 2/9/2013 9:21:22 AM - Scheduled Checkpoint
    RP281: 2/12/2013 3:14:55 PM - Removed Walgreens PictureMover.
    RP282: 2/12/2013 3:16:06 PM - Removed WinZip 16.0
    RP283: 2/12/2013 3:21:13 PM - Removed NetAssistant
    RP285: 2/15/2013 8:09:20 AM - Windows Modules Installer
    RP286: 2/15/2013 12:31:04 PM - Windows Update
    RP287: 2/16/2013 12:56:18 PM - Installed Microsoft Fix it 50195
    RP288: 2/23/2013 1:00:43 PM - Scheduled Checkpoint
    RP289: 3/3/2013 8:41:26 AM - Scheduled Checkpoint
    RP290: 3/11/2013 9:08:26 AM - Scheduled Checkpoint
    RP291: 3/14/2013 8:49:13 AM - Windows Update
    RP292: 3/21/2013 1:51:43 PM - Scheduled Checkpoint
    RP293: 4/1/2013 9:03:34 AM - Windows Update
    RP294: 4/1/2013 11:51:55 AM - Windows Update
    RP295: 4/4/2013 2:13:51 PM - Installed SpyHunter
    RP296: 4/4/2013 2:27:49 PM - Removed SpyHunter
    RP297: 4/14/2013 3:01:37 PM - Windows Update
    RP298: 4/14/2013 3:58:03 PM - Windows Modules Installer
    RP299: 4/21/2013 7:57:10 AM - Windows Update
    RP300: 4/24/2013 10:04:15 AM - Removed WeatherBug
    RP301: 5/1/2013 2:20:04 PM - Windows Update
    RP302: 5/15/2013 12:42:35 PM - Windows Update
    RP303: 5/31/2013 10:20:09 PM - Removed Microsoft Office Outlook 2007
    RP304: 6/1/2013 5:48:11 PM - Installed Microsoft Office Outlook 2007
    RP305: 6/7/2013 3:17:29 PM - Windows Update
    RP306: 6/10/2013 12:38:02 PM - Windows Update
    RP307: 6/16/2013 4:24:40 PM - Windows Update
    RP308: 6/17/2013 10:58:24 AM - Installed Java 7 Update 21
    RP309: 6/18/2013 2:46:53 PM - Installed HiJackThis
    .
    ==== Installed Programs ======================
    .
    Update for Microsoft Office 2007 (KB2508958)
    1-Click Answers
    64 Bit HP CIO Components Installer
    ActiveCheck component for HP Active Support Library
    Adobe AIR
    Adobe Digital Editions
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader X (10.1.7)
    Apple Application Support
    Apple Software Update
    Ask Toolbar
    Belkin Setup and Router Monitor
    Compatibility Pack for the 2007 Office system
    CyberLink DVD Suite Deluxe
    D3DX10
    DGOControls
    DirectX for Managed Code Update (Summer 2004)
    DMUninstaller
    DVD Menu Pack for HP MediaSmart Video
    Eraser 6.0.7.1893
    Final Media Player 2012
    forteManager
    Google Earth
    Google Toolbar for Internet Explorer
    Google Update Helper
    HiJackThis
    HP Advisor
    HP Customer Experience Enhancements
    HP Games
    HP MediaSmart Demo
    HP MediaSmart DVD
    HP MediaSmart Music/Photo/Video
    HP MediaSmart SmartMenu
    HP MediaSmart/TouchSmart Netflix
    HP Odometer
    HP Photosmart Plus B210 series Basic Device Software
    HP Photosmart Plus B210 series Help
    HP Photosmart Plus B210 series Product Improvement Study
    HP Remote Solution
    HP Setup
    HP Support Assistant
    HP Support Information
    HP Update
    HPAsset component for HP Active Support Library
    ieSpell
    IrfanView (remove only)
    Java 7 Update 21
    Java Auto Updater
    Java(TM) 6 Update 18
    Java(TM) 6 Update 18 (64-bit)
    Junk Mail filter update
    Malwarebytes Anti-Malware version 1.75.0.1300
    MapsGalaxy Toolbar
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Extended
    Microsoft Application Error Reporting
    Microsoft Live Search Toolbar
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Home and Student 2007
    Microsoft Office Live Add-in 1.5
    Microsoft Office Office 64-bit Components 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Shared 64-bit MUI (English) 2007
    Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Save as PDF Add-in for 2007 Microsoft Office programs
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft WSE 3.0 Runtime
    Mozilla Firefox 21.0 (x86 en-US)
    Mozilla Maintenance Service
    MSVCRT
    MSVCRT_amd64
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    NCDownloader
    NOOK for PC
    Norton AntiVirus
    Norton Identity Safe
    NVIDIA Drivers
    OverDrive Media Console
    PDF Pro 10
    PlayReady PC Runtime amd64
    QuickTime
    RealPlayer
    Realtek High Definition Audio Driver
    RealUpgrade 1.0
    Recovery Manager
    Search Protect by conduit
    Sectra CD Viewer System Components
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
    Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
    Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
    Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
    Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
    Symantec Technical Support Web Controls
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft .NET Framework 4 Extended (KB2468871)
    Update for Microsoft .NET Framework 4 Extended (KB2533523)
    Update for Microsoft .NET Framework 4 Extended (KB2600217)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
    Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817327) 32-Bit Edition
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    VideoPerformer
    VIO Player version 1.2
    Win2PDF 7
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live ID Sign-in Assistant
    Windows Live Installer
    Windows Live Language Selector
    Windows Live Mail
    Windows Live Messenger
    Windows Live MIME IFilter
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live Sync
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    Yahoo! Software Update
    .
    ==== Event Viewer Messages From Past Week ========
    .
    6/19/2013 8:24:57 AM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
    6/19/2013 8:23:27 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
    6/18/2013 9:40:31 AM, Error: Schannel [36888] - The following fatal alert was generated: 40. The internal error state is 107.
    6/18/2013 9:40:31 AM, Error: Schannel [36874] - An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.
    6/18/2013 2:59:17 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Live ID Sign-in Assistant service to connect.
    6/18/2013 2:59:17 PM, Error: Service Control Manager [7000] - The Windows Live ID Sign-in Assistant service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    6/17/2013 7:38:12 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} and APPID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} to the user Owner-PC\Owner SID (S-1-5-21-1153314319-1373456489-1794513324-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    .
    ==== End Of File ===========================
    Thank you for your help.
     
  2. 2013/06/19
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ===============================

    [​IMG] Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.
    • Close all the running programs
    • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • Pre-scan will start. Let it finish.
    • Click on SCAN button.
    • Wait until the Status box shows Scan Finished
    • Click on Delete.
    • Wait until the Status box shows Deleting Finished.
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • RKreport.txt could also be found on your desktop.
    • If more than one log is produced post all logs.
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

    [​IMG] Create new restore point before proceeding with the next step....
    How to:
    - Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
    - Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
    - Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
    - XP: http://support.microsoft.com/kb/948247

    Download Malwarebytes Anti-Rootkit (MBAR) from HERE
    • Unzip downloaded file.
    • Open the folder where the contents were unzipped and run mbar.exe
    • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    • Wait while the system shuts down and the cleanup process is performed.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
     

  3. to hide this advert.

  4. 2013/06/19
    Eleanor316

    Eleanor316 Well-Known Member Thread Starter

    Joined:
    2002/09/29
    Messages:
    268
    Likes Received:
    2
    IE hijacked response to recommendations

    You wrote "Your mistakes during cleaning process may have very serious consequences, like unbootable computer."

    You're frightening me. I consider myself a confident long time PC user and have used this forum in the past to solve problems, but is there no other way to remove this spyware? Did the other two scans not identify the problem?
     
  5. 2013/06/19
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    This is not what I said.
    I said:
    If you follow my instructions you'll be fine.

    Please continue with my previous reply.
     
  6. 2013/06/19
    Eleanor316

    Eleanor316 Well-Known Member Thread Starter

    Joined:
    2002/09/29
    Messages:
    268
    Likes Received:
    2
    IE hijacked response to recommendations

    OK, I'll do it, but can't get to it until tomorrow.
     
  7. 2013/06/19
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    No problem.
     
  8. 2013/06/20
    Eleanor316

    Eleanor316 Well-Known Member Thread Starter

    Joined:
    2002/09/29
    Messages:
    268
    Likes Received:
    2
    I haven't had time to follow your instructions yet, but discovered Search and Protect by Conduit on my program list in Control Panel, had not seen it previously. Uninstalled it and things seem to be OK now. Could that have been the problem?
     
  9. 2013/06/20
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    I can't comment unless you follow my instructions and post required logs.
     
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