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Old 23rd March 2013   #16
Malware Analyst
 
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Profile:
Join Date: Aug 2002
Location: Daly City, CA
Posts: 19,798
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My System
Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    Code:
    :OTL
    O2:64bit: - BHO: (no name) - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - No CLSID value found.
    O3:64bit: - HKLM\..\Toolbar: (no name) - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - No CLSID value found.
    O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O4:64bit: - HKLM..\Run: [IntelTBRunOnce] wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs" File not found
    O4 - HKLM..\Run: [] File not found
    O4 - Startup: C:\Users\Jan Rijken\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2010 Schermopname en Snel starten.lnk = File not found
    O18:64bit: - Protocol\Handler\belarc - No CLSID value found
    O18:64bit: - Protocol\Handler\livecall - No CLSID value found
    O18:64bit: - Protocol\Handler\msnim - No CLSID value found
    O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
    O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
    O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
    O18 - Protocol\Handler\ms-help - No CLSID value found
    [2013/02/20 22:20:22 | 000,000,000 | -H-- | C] () -- C:\ProgramData\DP45977C.lfl
    
    :Commands
    [purity]
    [emptytemp]
    [emptyjava]
    [emptyflash]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.

NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

Last scans...

Download Security Check from here or here and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.


Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
  • Double click on TFC.exe to run the program.
  • Click on Start button to begin cleaning process.
  • TFC will close all running programs, and it may ask you to restart computer.

Please run a free online scan with the ESET Online Scanner
  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • NOTE. If Eset won't find any threats, it won't produce any log.

broni is online now  
Old 23rd March 2013   #17
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Join Date: Apr 2011
Posts: 154
Computer Experience:
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janwin7 Reputation Level

My System
otl log:

All processes killed
========== OTL ==========
64bit-Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Brows er Helper Objects\{9421DD08-935F-4701-A9CA-22DF90AC4EA6}\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9421DD08-935F-4701-A9CA-22DF90AC4EA6}\ not found.
64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{9421DD08-935F-4701-A9CA-22DF90AC4EA6} deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9421DD08-935F-4701-A9CA-22DF90AC4EA6}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce\\Intel TBRunOnce not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully.
C:\Users\Jan Rijken\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2010 Schermopname en Snel starten.lnk moved successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\belarc\ deleted successfully.
File Protocol\Handler\belarc - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ deleted successfully.
File Protocol\Handler\livecall - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ deleted successfully.
File Protocol\Handler\msnim - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\skype4com\ deleted successfully.
File Protocol\Handler\skype4com - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlmailhtml\ deleted successfully.
File Protocol\Handler\wlmailhtml - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlpg\ deleted successfully.
File Protocol\Handler\wlpg - No CLSID value found not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-help\ deleted successfully.
File Protocol\Handler\ms-help - No CLSID value found not found.
C:\ProgramData\DP45977C.lfl moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 56468 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Jan Rijken
->Temp folder emptied: 6468551 bytes
->Temporary Internet Files folder emptied: 20903720 bytes
->Java cache emptied: 1505210 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 56974 bytes

User: LogMeInRemoteUser
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 56468 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 12271821 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows \Temporary Internet Files folder emptied: 85078 bytes
%systemroot%\sysnative\config\systemprofile\AppData\LocalLow\Sun\Java\Deplo yment folder emptied: 558 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 39,00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Jan Rijken
->Java cache emptied: 0 bytes

User: LogMeInRemoteUser

User: Public

Total Java Files Cleaned = 0,00 mb


[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Jan Rijken
->Flash cache emptied: 0 bytes

User: LogMeInRemoteUser
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0,00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 03232013_194107

Files\Folders moved on Reboot...
C:\Users\Jan Rijken\AppData\Local\Temp\03231726-00000e30-vp9zjjrzpf\Logs.CAB moved successfully.
C:\Users\Jan Rijken\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\RFW3KQLL\ads[1].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\RFW3KQLL\adTag[1].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\RFW3KQLL\cse[1].htm moved successfully.
File\Folder C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\RFW3KQLL\GFXHasherVerification[3].htm not found!
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\RFW3KQLL\like[8].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\RFW3KQLL\xd_arbiter[1].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\RFW3KQLL\xd_arbiter[2].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\F8WI2A6F\5174[1].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\F8WI2A6F\ddc[1].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\F8WI2A6F\fastbutton[5].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\F8WI2A6F\frame[1].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\F8WI2A6F\p-01-0VIaSjnOLg[1].gif moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\F8WI2A6F\resourcespreload[1].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\F8WI2A6F\xmlProxy[1].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\F8WI2A6F\xmlProxy[2].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\60EGN7FI\105035-active-pup-datamngr-2[1].htm moved successfully.
File\Folder C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\60EGN7FI\flextag[2].htm not found!
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\60EGN7FI\GFXHasherAjaxIFrame_e8u3OtQonFhEjc0Yi_3RCA2[1].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\60EGN7FI\LocalStorage[1].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\60EGN7FI\Messenger[1].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\60EGN7FI\p-01-0VIaSjnOLg[5].gif moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\60EGN7FI\si[1].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\60EGN7FI\xmlProxy[1].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\60EGN7FI\xmlProxy[2].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\4ORF7FYN\AjaxHistoryFrame[1].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\4ORF7FYN\context_sync[2].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\4ORF7FYN\cse[3].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\4ORF7FYN\default[2].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\4ORF7FYN\pixel[1].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\4ORF7FYN\RteFrameResources[1].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\4ORF7FYN\visitormatch[1].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\ED8654D5-B9F0-4DD9-B3E8-F8F560086FDF.dat moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.
File move failed. C:\Windows\temp\dsiwmis.log scheduled to be moved on reboot.
File move failed. C:\Windows\temp\LMutilps32.log scheduled to be moved on reboot.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

security check:

Results of screen317's Security Check version 0.99.61
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Norman Security Suite
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Secunia PSI (3.0.0.2004)
Malwarebytes Anti-Malware versie 1.70.0.1100
JavaFX 2.1.1
Java(TM) 6 Update 33
Java(TM) 7 Update 5
Java version out of Date!
Adobe Reader 10.1.6 Adobe Reader out of Date!
Google Chrome 25.0.1364.172
Google Chrome 25.0.1364.97
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
Symantec Norton Online Backup NOBuAgent.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

fss log:

Farbar Service Scanner Version: 03-03-2013
Ran by Jan Rijken (administrator) on 23-03-2013 at 20:12:18
Running from "C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\RMI0P2U6"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

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Old 24th March 2013   #18
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Posts: 154
Computer Experience:
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janwin7 Reputation Level

My System
Thumbs up

No threats were found by eset!
Thanks.

janwin7 is offline  
Old 24th March 2013   #19
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Join Date: Aug 2002
Location: Daly City, CA
Posts: 19,798
Computer Experience:
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My System
Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.
  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

=================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:
  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure Windows Updates are current.

4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

8. Run Temporary File Cleaner (TFC) weekly.

9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

11. (Windows XP only) Run defrag at your convenience.

12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

13. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tuto...r-safe-online/

14. Please, let me know, how your computer is doing.

broni is online now  
Old 24th March 2013   #20
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Join Date: Apr 2011
Posts: 154
Computer Experience:
Beginner
janwin7 Reputation Level

My System
All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Jan Rijken
->Temp folder emptied: 559705 bytes
->Temporary Internet Files folder emptied: 9913102 bytes
->Java cache emptied: 19603 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 506 bytes

User: LogMeInRemoteUser
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 10694 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows \Temporary Internet Files folder emptied: 33170 bytes
%systemroot%\sysnative\config\systemprofile\AppData\LocalLow\Sun\Java\Deplo yment folder emptied: 0 bytes
RecycleBin emptied: 300319 bytes

Total Files Cleaned = 10,00 mb


[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Jan Rijken
->Flash cache emptied: 0 bytes

User: LogMeInRemoteUser
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0,00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Jan Rijken
->Java cache emptied: 0 bytes

User: LogMeInRemoteUser

User: Public

Total Java Files Cleaned = 0,00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.69.0 log created on 03242013_173916

Files\Folders moved on Reboot...
File\Folder C:\Users\Jan Rijken\AppData\Local\Temp\03241727-000012e8-4sc13b92aa\Logs.CAB not found!
C:\Users\Jan Rijken\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\XSE7S73Y\default[1].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\XSE7S73Y\fastbutton[1].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\XSE7S73Y\p-01-0VIaSjnOLg[1].gif moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\XSE7S73Y\RteFrameResources[2].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\XSE7S73Y\si[1].htm moved successfully.
C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\V6CGYSWJ\context_sync[1].htm moved successfully.
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File\Folder C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\EUEQXVAV\GFXHasherVerification[1].htm not found!
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C:\Users\Jan Rijken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.
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File move failed. C:\Windows\temp\dsiwmis.log scheduled to be moved on reboot.
File move failed. C:\Windows\temp\LMutilps32.log scheduled to be moved on reboot.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

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Old 24th March 2013   #21
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My PC is doing fine but it didn't get my FN keys back.
How do I get them back? Do I have to restore windows 7 by installing it?

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Old 24th March 2013   #22
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More details please.

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Old 24th March 2013   #23
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Well, as I said before, I ran Malwarebytes and it was saying that I had 16 infections. So I removed them. Afterward I saw that some FN keys didn't work anymore. Like the sound, it doesn't work anymore. Also the sleeping mode doesn't work anymore. And some others. So I think that 16 functions doesn't work since I removed the threats. And therefore I was asking to install windows again and restore it.

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Old 24th March 2013   #24
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Can you post that particular MBAM log?

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Old 24th March 2013   #25
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I also found this:

Click on Start > Run > type "msconfig"
Select the Startup tab
Look for the following entry and make sure that it is checked:

"Acer Launch Manager"

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Old 24th March 2013   #26
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This is the log:

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Databaseversie: v2013.02.11.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Jan Rijken :: RIJKEN-J-L-T [administrator]

11/02/2013 11:03:20
mbam-log-2013-02-11 (11-03-20).txt

Scan type: Volledige scan (C:\|D:\|)
Ingeschakelde scan opties: Geheugen | Opstartitems | Register | Bestanden en mappen | Heuristiek/Extra | Heuristiek/Shuriken | PUP | PUM
Uitgeschakelde scan opties: P2P
Objecten gescand: 406326
Verstreken tijd: 2 uur/uren, 10 minuut/minuten, 11 seconde(n)

Geheugenprocessen gedetecteerd: 0
(Geen kwaadaardige objecten gedetecteerd)

Geheugenmodulen gedetecteerd: 0
(Geen kwaadaardige objecten gedetecteerd)

Registersleutels gedetecteerd: 12
HKCR\CLSID\{C1ED9DA0-AFD0-4b90-AC6A-D3874F591014} (PUP.Datamngr) -> Succesvol in quarantaine geplaatst en verwijderd.
HKCR\TypeLib\{1FDC0B61-91AC-4157-9B27-CAD9A09AB67E} (PUP.Datamngr) -> Succesvol in quarantaine geplaatst en verwijderd.
HKCR\BrowserConnection.Loader.1 (PUP.Datamngr) -> Succesvol in quarantaine geplaatst en verwijderd.
HKCR\BrowserConnection.Loader (PUP.Datamngr) -> Succesvol in quarantaine geplaatst en verwijderd.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C1ED9DA0-AFD0-4B90-AC6A-D3874F591014} (PUP.Datamngr) -> Succesvol in quarantaine geplaatst en verwijderd.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{C1ED9DA0-AFD0-4B90-AC6A-D3874F591014} (PUP.Datamngr) -> Succesvol in quarantaine geplaatst en verwijderd.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{C1ED9DA0-AFD0-4B90-AC6A-D3874F591014} (PUP.Datamngr) -> Succesvol in quarantaine geplaatst en verwijderd.
HKCR\CLSID\{f34c9277-6577-4dff-b2d7-7d58092f272f} (PUP.Datamngr) -> Succesvol in quarantaine geplaatst en verwijderd.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F34C9277-6577-4DFF-B2D7-7D58092F272F} (PUP.Datamngr) -> Succesvol in quarantaine geplaatst en verwijderd.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{F34C9277-6577-4DFF-B2D7-7D58092F272F} (PUP.Datamngr) -> Succesvol in quarantaine geplaatst en verwijderd.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{F34C9277-6577-4DFF-B2D7-7D58092F272F} (PUP.Datamngr) -> Succesvol in quarantaine geplaatst en verwijderd.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F34C9277-6577-4DFF-B2D7-7D58092F272F} (PUP.Datamngr) -> Succesvol in quarantaine geplaatst en verwijderd.

Registerwaarden gedetecteerd: 2
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar|{F34C9277-6577-4DFF-B2D7-7D58092F272F} (PUP.Datamngr) -> Data: Search-Results Toolbar -> Succesvol in quarantaine geplaatst en verwijderd.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{f34c9277-6577-4dff-b2d7-7d58092f272f} (PUP.Datamngr) -> Data: -> Succesvol in quarantaine geplaatst en verwijderd.

Registerdata gedetecteerd: 0
(Geen kwaadaardige objecten gedetecteerd)

Mappen gedetecteerd: 0
(Geen kwaadaardige objecten gedetecteerd)

Bestanden gedetecteerd: 2
C:\Program Files (x86)\Search Results Toolbar\Datamngr\BrowserConnection.dll (PUP.Datamngr) -> Succesvol in quarantaine geplaatst en verwijderd.
C:\Program Files (x86)\Search Results Toolbar\Datamngr\SRTOOL~1\searchresultsDx.dll (PUP.Datamngr) -> Succesvol in quarantaine geplaatst en verwijderd.

(einde)

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Old 24th March 2013   #27
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I don't see anything there which would affect your Fn keys.
Please read my previous reply.

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Old 24th March 2013   #28
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launch manager was switched off.

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Old 24th March 2013   #29
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..and?..lol

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Old 24th March 2013   #30
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Well I checked it out in the startup button and it was switched off, disabled. So I enabled it.

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