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Inactive Computer restarts after log in?

Discussion in 'Malware and Virus Removal Archive' started by Tilt, 2011/01/30.

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  1. 2011/01/30
    Tilt

    Tilt Inactive Thread Starter

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    [Inactive] Computer restarts after log in?

    About two weeks ago I was on my computer, and everything was running fine. I was torrenting some things and when they finished I put them in their folders. About thirty minutes later, my computer randomly restarted. I thought it was rather odd, and decided I'd check for viruses and went to log back on. As it was loading at the welcome screen, it froze, and restarted. This happened every time. System Restores didn't do it, after they finished it told me something about not beig able to complete. I couldn't run in Safe Mode, the same thig would happen, but I kept trying and managed to get in once. I ran AVG and Spybot which both found and got rid of some things, so I restarted, thinking I'd solved the problem. I didn't. I tried to run in Safe Mode again but it kept restarting. I eventually got mad and gave up. Now, about two weeks later, I am able to get on Safe Mode with no problems. If I log in normally I get to my desktop, but I can't do anything. There's a loading icon if I hover over the Start bar. I find it rather strange that I haven't fixed anything but am now able to easily get on... then again I know next to nothing about these things. Oh, also I have no Internet connection. No idea why. Everything's plugged in just fine. I've had this computer over a year now and have never had any problems prior to this, so I don't know where this came from... maybe I tormented something that I shouldn't have?

    So my question is, what do I do? I'd love to restore to factory settings, but this computer didn't have any disks... I'm on a Compaq running W7. Thanks guys.
     
    Last edited: 2011/01/30
    Tilt,
    #1
  2. 2011/01/30
    broni

    broni Moderator Malware Analyst

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    Welcome aboard :)

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ==============================================================

    Please, read this post, then post the requested log(s).

    Use good computer and USB flash drive to download and move the above tools to bad computer.
    Running those tools in safe mode will be fine for now.
     
    broni,
    #2


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  4. 2011/01/31
    Tilt

    Tilt Inactive Thread Starter

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    Thank you. :)

    How crucial are the logs from DDS? When I tried to run it my computer restarted. Everything else worked fine, though.
     
    Tilt,
    #3
  5. 2011/01/31
    broni

    broni Moderator Malware Analyst

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    Retry, if still no go, complete all steps you can.
     
    broni,
    #4
  6. 2011/01/31
    Tilt

    Tilt Inactive Thread Starter

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    I accidentally skipped over the Malwarebytes' step as well, and when I just tried to install it the computer restarted again. I plan to try both of those steps again tomorrow, but for now here is the gmer log.

    GMER 1.0.15.15530 - http://www.gmer.net
    Rootkit scan 2011-01-31 20:43:15
    Windows 6.1.7600
    Running: 5gs2cjr0.exe


    ---- Registry - GMER 1.0.15 ----

    Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC
    Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@p0 C:\Program Files (x86)\DAEMON Tools Lite\
    Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@u0 0x00 0x00 0x00 0x00 ...
    Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@h0 0
    Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@hdf12 0xDC 0x43 0x55 0x58 ...
    Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001
    Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001@a0 0x20 0x01 0x00 0x00 ...
    Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001@hdf12 0xA3 0xD4 0xF7 0xE7 ...
    Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001\gdq0
    Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001\gdq0@hdf12 0x82 0x81 0xCA 0x9A ...
    Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC (not active ControlSet)
    Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@p0 C:\Program Files (x86)\DAEMON Tools Lite\
    Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@u0 0x00 0x00 0x00 0x00 ...
    Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@h0 0
    Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@hdf12 0x96 0xEA 0x41 0xE3 ...
    Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001 (not active ControlSet)
    Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001@a0 0x20 0x01 0x00 0x00 ...
    Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001@hdf12 0xA3 0xD4 0xF7 0xE7 ...
    Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001\gdq0 (not active ControlSet)
    Reg HKLM\SYSTEM\ControlSet002\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC\00000001\gdq0@hdf12 0x82 0x81 0xCA 0x9A ...

    ---- EOF - GMER 1.0.15 ----
     
    Tilt,
    #5
  7. 2011/01/31
    broni

    broni Moderator Malware Analyst

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    Ok...
     
    broni,
    #6
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