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Inactive Unwanted internet explorer pop up

Discussion in 'Malware and Virus Removal Archive' started by frispeer, 2010/08/12.

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  1. 2010/08/12
    frispeer

    frispeer Inactive Thread Starter

    Joined:
    2010/08/11
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    [Inactive] Unwanted internet explorer pop up

    Hi, i found your forum through a google search. My internet explorer keeps popping up and does not function normally. Firefox doesn't work as well. Only chrome, wich i installed due to the current situation. My anitvirus won't find a thing...Norton client service cannot help me?

    Could someone help me?

    If I got the posting directions right, these are the two logs I should post:



    DDS (Ver_10-03-17.01) - NTFSx86
    Run by Friso at 16:48:24,18 on do 12-08-2010
    Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_21
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.31.1043.18.3039.1124 [GMT 2:00]


    ============== Running Processes ===============

    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\nvvsvc.exe
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9691412ff1876250\STacSV.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\rundll32.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9691412ff1876250\aestsrv.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Windows\system32\svchost.exe -k hpdevmgmt
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
    C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
    C:\Program Files\SMINST\BLService.exe
    C:\Program Files\CyberLink\Shared files\RichVideo.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files\IDT\WDM\sttray.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
    C:\Windows\System32\rundll32.exe
    C:\Users\Friso\AppData\Local\Temp\Ug0.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\RocketDock\RocketDock.exe
    C:\Users\Friso\AppData\Roaming\Dropbox\bin\Dropbox.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    C:\Windows\system32\svchost.exe -k SDRSVC
    C:\Program Files\Hewlett-Packard\Shared\hpqToaster.exe
    C:\Windows\system32\DllHost.exe
    c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Users\Friso\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Program Files\Last.fm\LastFM.exe
    C:\Windows\system32\taskhost.exe
    C:\Users\Friso\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Program Files\Microsoft Office\Office12\POWERPNT.EXE
    C:\Program Files\Microsoft\Office Live\OfficeLiveSignIn.exe
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\Users\Friso\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\wuauclt.exe
    C:\Users\Friso\AppData\Local\Temp\Ug1.exe
    C:\Users\Friso\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Friso\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe
    C:\Users\Friso\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Users\Friso\Downloads\dds.scr
    C:\Windows\system32\conhost.exe
    C:\Windows\system32\wbem\wmiprvse.exe

    ============== Pseudo HJT Report ===============

    uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=nl_nl&c=91&bd=Presario&pf=cnnb
    uStart Page = about:blank
    mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=nl_nl&c=91&bd=Presario&pf=cnnb
    mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=nl_nl&c=91&bd=Presario&pf=cnnb
    uInternet Settings,ProxyOverride = *.local
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\16.8.0.41\coIEPlg.dll
    BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\16.8.0.41\IPSBHO.DLL
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\16.8.0.41\coIEPlg.dll
    TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
    {555d4d79-4bd2-4094-a395-cfc534424a05}
    uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
    uRun: [Metropolis] rundll32.exe c:\users\friso\appdata\local\temp\sshnas21.dll,GetHandle
    uRun: [ZE18MW23GY] c:\users\friso\appdata\local\temp\Ug1.exe
    uRun: [10DPP6O2VE] c:\users\friso\appdata\local\temp\Ug0.exe
    uRun: [Google Update] "c:\users\friso\appdata\local\google\update\GoogleUpdate.exe" /c
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\2.0 "
    mRun: [UpdateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.5 "
    mRun: [UpdateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0 "
    mRun: [UpdatePDIRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0 "
    mRun: [UpdatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter "
    mRun: [WirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
    mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe "
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe "
    mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe "
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe "
    StartupFolder: c:\users\friso\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\friso\appdata\roaming\dropbox\bin\Dropbox.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\rocket~1.lnk - c:\program files\rocketdock\RocketDock.exe
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xporteren naar Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
    Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\engine\16.8.0.41\CoIEPlg.dll

    ============= SERVICES / DRIVERS ===============

    R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1008000.029\SymEFA.sys [2010-2-24 310320]
    R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1008000.029\BHDrvx86.sys [2010-2-24 259632]
    R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1008000.029\cchpx86.sys [2010-2-24 482432]
    R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 48128]
    R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_x86_neutral_9691412ff1876250\AEstSrv.exe [2009-3-2 81920]
    R2 Norton Internet Security;Norton Internet Security;c:\program files\norton internet security\engine\16.8.0.41\ccSvcHst.exe [2010-2-24 117640]
    R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2009-3-3 365952]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-27 102448]
    R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2008-9-24 45600]
    R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-3-1 139776]
    R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\nis\1008000.029\symndisv.sys [2010-2-24 48688]
    R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-14 14336]
    S2 ezSharedSvc;Easybits Shared Services for Windows;c:\windows\system32\svchost.exe -k netsvcs [2009-7-14 20992]
    S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
    S3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-3-3 222512]
    S3 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100809.001\IDSvix86.sys [2010-8-11 344112]
    S3 KMWDFILTERx86;HIDServiceDesc;c:\windows\system32\drivers\KMWDFILTER.sys [2009-4-29 25088]
    S3 WatAdminSvc;Windows Activation Technologies-service;c:\windows\system32\wat\WatAdminSvc.exe [2010-5-19 1343400]

    =============== Created Last 30 ================

    2010-08-10 16:29:17 20 --sh--w- c:\users\friso\ntuser.ini
    2010-08-10 10:41:14 0 d-----w- c:\programdata\AVS4YOU
    2010-08-10 10:41:08 0 d-----w- c:\users\friso\appdata\roaming\AVS4YOU
    2010-08-10 10:40:11 974848 ----a-w- c:\windows\system32\mfc70.dll
    2010-08-10 10:40:11 487424 ----a-w- c:\windows\system32\msvcp70.dll
    2010-08-10 10:40:11 344064 ----a-w- c:\windows\system32\msvcr70.dll
    2010-08-10 10:40:11 0 d-----w- c:\program files\common files\AVSMedia
    2010-08-10 10:39:27 24576 ----a-w- c:\windows\system32\msxml3a.dll
    2010-08-10 10:39:26 0 d-----w- c:\program files\AVS4YOU
    2010-08-07 15:20:41 0 d-----w- C:\FSDownloader
    2010-08-07 15:19:50 0 d-----w- c:\program files\SystemRequirementsLab
    2010-07-26 14:14:55 0 d-----w- c:\program files\SDP Multimedia
    2010-07-22 12:19:44 0 d-----w- c:\program files\iPod
    2010-07-17 10:33:12 0 d-----w- c:\users\friso\appdata\roaming\HpUpdate
    2010-07-17 10:28:07 0 d-----w- c:\windows\Hewlett-Packard

    ==================== Find3M ====================

    2010-08-11 16:49:46 691728 ----a-w- c:\windows\system32\perfh013.dat
    2010-08-11 16:49:46 130232 ----a-w- c:\windows\system32\perfc013.dat
    2010-07-17 03:00:04 423656 ----a-w- c:\windows\system32\deployJava1.dll
    2010-05-27 07:24:13 34304 ----a-w- c:\windows\system32\atmlib.dll
    2010-05-27 03:49:37 293888 ----a-w- c:\windows\system32\atmfd.dll
    2010-05-21 12:14:28 221568 ------w- c:\windows\system32\MpSigStub.exe
    2010-05-21 05:18:06 977920 ----a-w- c:\windows\system32\wininet.dll
    2010-05-18 14:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll
    2010-05-18 14:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
    2009-08-06 22:11:58 43068 ----a-w- c:\windows\inf\perflib\0413\perfd.dat
    2009-08-06 22:11:58 43068 ----a-w- c:\windows\inf\perflib\0413\perfc.dat
    2009-08-06 22:11:58 341322 ----a-w- c:\windows\inf\perflib\0413\perfi.dat
    2009-08-06 22:11:58 341322 ----a-w- c:\windows\inf\perflib\0413\perfh.dat
    2009-07-14 04:41:57 174 --sha-w- c:\program files\desktop.ini
    2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
    2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
    2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
    2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
    2009-06-10 21:26:35 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
    2010-02-26 12:25:17 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
    2010-02-28 23:40:59 245760 --sha-w- c:\windows\system32\config\systemprofile\appdata\roaming\microsoft\windows\ietldcache\index.dat
    2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

    ============= FINISH: 16:49:02,50 ===============






    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_10-03-17.01)

    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 24-2-2010 15:34:29
    System Uptime: 8-12-2010 10:42:19 (-2826 hours ago)

    Motherboard: Quanta | | 306A
    Processor: Pentium(R) Dual-Core CPU T4300 @ 2.10GHz | CPU | 2100/800mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 455 GiB total, 336,008 GiB free.
    D: is FIXED (NTFS) - 10 GiB total, 1,78 GiB free.
    E: is CDROM ()

    ==== Disabled Device Manager Items =============

    ==== System Restore Points ===================

    RP67: 11-5-2010 12:56:38 - Windows Update
    RP68: 12-5-2010 16:24:26 - Windows Update
    RP69: 12-5-2010 16:32:07 - Windows Update
    RP70: 13-5-2010 18:16:11 - Windows Update
    RP71: 17-5-2010 16:11:13 - Removed Scan
    RP72: 17-5-2010 16:11:47 - Removed Destinations
    RP73: 17-5-2010 16:12:13 - Installed Scan
    RP74: 17-5-2010 16:12:40 - Installed Destinations
    RP75: 18-5-2010 11:09:57 - Windows Update
    RP76: 19-5-2010 17:05:23 - Windows Update
    RP77: 21-5-2010 11:20:09 - Windows Update
    RP78: 25-5-2010 17:41:00 - Windows Update
    RP79: 27-5-2010 0:27:19 - Windows Update
    RP80: 27-5-2010 18:38:43 - Windows Update
    RP81: 31-5-2010 15:37:38 - Windows Update
    RP82: 5-6-2010 17:09:56 - Windows Update
    RP83: 6-6-2010 1:05:02 - Windows Update
    RP84: 8-6-2010 10:07:13 - Windows Update
    RP85: 11-6-2010 1:51:11 - Windows Update
    RP86: 11-6-2010 22:20:43 - Windows Update
    RP87: 14-6-2010 20:07:54 - Windows Update
    RP88: 17-6-2010 18:46:51 - Windows Update
    RP89: 22-6-2010 8:07:13 - Windows Update
    RP90: 25-6-2010 1:08:25 - Windows Update
    RP91: 25-6-2010 16:49:55 - Windows Update
    RP92: 29-6-2010 6:21:20 - Windows Update
    RP93: 2-7-2010 1:27:20 - Windows Update
    RP94: 3-7-2010 18:32:57 - Windows Update
    RP95: 6-7-2010 15:07:05 - Windows Update
    RP96: 9-7-2010 11:34:27 - Windows Update
    RP97: 13-7-2010 1:25:21 - Windows Update
    RP98: 15-7-2010 18:28:53 - Windows Update
    RP99: 16-7-2010 4:59:29 - Windows Update
    RP100: 17-7-2010 12:33:00 - Installed HP Update.
    RP101: 19-7-2010 23:59:44 - Windows Update
    RP102: 23-7-2010 14:22:56 - Windows Update
    RP103: 23-7-2010 22:01:23 - Windows Back-up
    RP104: 23-7-2010 22:42:05 - Windows Back-up
    RP105: 26-7-2010 16:13:53 - Installed SDP Downloader
    RP106: 27-7-2010 11:16:02 - Windows Update
    RP107: 29-7-2010 18:44:30 - Windows Update
    RP108: 3-8-2010 5:17:15 - Windows Update
    RP109: 4-8-2010 2:40:08 - Windows Update
    RP110: 6-8-2010 10:07:27 - Windows Update
    RP111: 6-8-2010 14:03:35 - Installed Java(TM) 6 Update 21
    RP112: 8-8-2010 19:00:23 - Windows Back-up
    RP113: 10-8-2010 10:14:41 - Windows Update

    ==== Installed Programs ======================

    32 Bit HP CIO Components Installer
    Aanmeldhulp voor Windows Live ID
    Activation Assistant for the 2007 Microsoft Office suites
    ActiveCheck component for HP Active Support Library
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader 9.3.3 - Nederlands
    Adobe Shockwave Player
    Advanced SystemCare 3
    AIO_Scan
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    Atheros Driver Installation Program
    µTorrent
    AVS Audio Converter version 6.2
    AVS Update Manager 1.0
    AVS4YOU Software Navigator 1.4
    Bonjour
    BufferChm
    C4200
    c4200_Help
    Clieopatra 1.2.0
    Compatibiliteitspakket voor het 2007 Microsoft Office system
    Copy
    CyberLink DVD Suite
    CyberLink YouCam
    Destinations
    DeviceDiscovery
    DocProc
    Dropbox
    ESU for Microsoft Vista
    FLV Player 2.0 (build 25)
    Google Chrome
    GPBaseService2
    Grand Theft Auto IV
    HP Active Support Library
    HP Common Access Service Library
    HP DVD Play 3.7
    HP Help and Support
    HP Imaging Device Functions 13.0
    HP Photosmart C4200 All-In-One Driver Software 13.0 Rel. 1
    HP Photosmart Essential 3.5
    HP Quick Launch Buttons 6.40 M1
    HP Solution Center 13.0
    HP Total Care Setup
    HP Update
    HP User Guides 0138
    HP Wireless Assistant
    HPAsset component for HP Active Support Library
    HPNetworkAssistant
    HPPhotoGadget
    HPPhotoSmartDiscLabelContent1
    HPPhotosmartEssential
    HPProductAssistant
    IDT Audio
    iTunes
    Java Auto Updater
    Java(TM) 6 Update 21
    LabelPrint
    Last.fm 1.5.4.24567
    LightScribe System Software 1.14.17.1
    Microsoft Games for Windows - LIVE
    Microsoft Games for Windows - LIVE Redistributable
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Excel MUI (Dutch) 2007
    Microsoft Office Home and Student 2007
    Microsoft Office Live Add-in 1.5
    Microsoft Office OneNote MUI (Dutch) 2007
    Microsoft Office PowerPoint MUI (Dutch) 2007
    Microsoft Office PowerPoint Viewer 2007 (Dutch)
    Microsoft Office Proof (Dutch) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (German) 2007
    Microsoft Office Proofing (Dutch) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Shared MUI (Dutch) 2007
    Microsoft Office Word MUI (Dutch) 2007
    Microsoft Silverlight
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Works
    Mozilla Thunderbird (3.0.4)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Norton Internet Security
    NVIDIA Drivers
    OCR Software by I.R.I.S. 13.0
    OGA Notifier 2.0.0048.0
    Power2Go
    PowerDirector
    PS_AIO_Software_min
    QuickTime
    Realtek 8169 8168 8101E 8102E Ethernet Driver
    Realtek USB 2.0 Card Reader
    RocketDock 1.3.5
    Scan
    SDP Downloader
    SecureW2 EAP Suite 1.0.6 for Windows
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB976321)
    Security Update for 2007 Microsoft Office System (KB982312)
    Security Update for 2007 Microsoft Office System (KB982331)
    Security Update for Microsoft Office Excel 2007 (KB982308)
    Security Update for Microsoft Office InfoPath 2007 (KB979441)
    Security Update for Microsoft Office PowerPoint 2007 (KB982158)
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB969613)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB982135)
    SolutionCenter
    Sportlink Club
    SpywareBlaster 4.3
    Status
    Synaptics Pointing Device Driver
    System Requirements Lab
    Toolbox
    TrayApp
    TweakNow PowerPack 2010
    UnloadSupport
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft Office OneNote 2007 (KB980729)
    Update voor Microsoft Office Excel 2007 Help (KB963678)
    Update voor Microsoft Office Powerpoint 2007 Help (KB963669)
    Update voor Microsoft Office Word 2007 Help (KB963665)
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    WebReg
    Windows Media Player Firefox Plugin
    WinRAR archiver

    ==== End Of File ===========================
     
  2. 2010/08/12
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
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    Likes Received:
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    Welcome to WindowsBBS :)

    I see you have P2P software ( Azures, Limewire, BitTorrent, uTorrent etc…) installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It may be contributing to your current situation. This page will give you further information.

    Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares and their infections.

    References for the risk of these programs are here, and here.

    I would strongly recommend that you uninstall them, and read the links above for educational value!

    Note: Please be advised that continued use of these programs after being warned of the danger of infections from them, may result in the discontinued help of future cleaning of your system here at WindowsBBS Malware and Virus removal.

    A Malware expert will have a look at your log in due course.
     

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  4. 2010/08/12
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
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    STEP 1. Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/mbam.php to your desktop.
    (Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform Quick Scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad.
    * Post the log back here.

    The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt


    STEP 2. Download GMER: http://www.gmer.net/files.php, by clicking on Download EXE button.
    Alternative downloads:
    - http://majorgeeks.com/GMER_d5198.html
    - http://www.softpedia.com/get/Interne...ers/GMER.shtml
    Double click on downloaded .exe file, select Rootkit tab and click the Scan button.
    Do NOT use the computer while GMER is running!
    When scan is completed, click Save button, and save the results as gmer.log
    Warning ! Please, do not select the "Show all" checkbox during the scan.
    Post the log to your next reply.

    IMPORTANT! If for some reason GMER refuses to run, try again.
    If it still fails, try to UN-check "Devices" in right pane.
    If still no joy, try to run it from Safe Mode.


    STEP 3. Download MBRCheck to your desktop

    Double click MBRCheck.exe to run (Vista and Windows 7 users, right click and select Run as Administrator).
    It will show a black screen with some data on it.
    A report called MBRcheckxxxx.txt will be on your desktop
    Open this report and post its content in your next reply.



    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
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