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Old 14th December 2004   #1
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"C:...\<filename.doc> is being used by Laptop. Do you want to make a copy?"


Lately, every time I try to open a Word document, any Word document, it comes up with the error, "C:...\<filename.doc> is being used by Laptop. Do you want to make a copy?". I have to cancel it each time, annoying me. The files are not Read-only. This never used to happen.

TIA.

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Old 14th December 2004   #2
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Do you have
- a user named laptop
- a networked PC named laptop
- your problem PC named laptop

Harry, you get some of the most interesting problems. Fun to work on but probably not as much fun for you.

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Old 14th December 2004   #3
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Hi Newt,

Thanks for the lightning-fast reply! I most appreciate it.

hehehe, I should have clarified! The problem PC is a Dell laptop, and is named simply "Laptop". It is on my LAN at home with three desktops and two laptops. I log in as "Administrator" with no password.

Yes, indeed, I do get some weird ones which completely baffle me, but thanks to experts such as you and others here, I feel confident I can resolve almost any problem.

Hope this helps.

Thanks.

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Old 14th December 2004   #4
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OK. A couple of easy and non-destructive things to try first.

- open a cmd (DOS) window via start => run => cmd and OK.

- key in chkdsk /r and if you have more than one hard drive, do one for each drive letter so chkdsk c: /r etc. Your system drive and any others running parts of the OS like a pagefile will inform you they can't do the deed without a reboot so tell the thing to do it at next boot then reboot.

- Once the chkdsk has finished and you are logged on as Administrator, open windows explorer, right-click on a drive letter, left-click on properties and somewhere under the security tab (probably an advanced button) you should see a way to Take Ownership of the drive contents. Do that and force it to push ownership to all sub-folders.

The above may cure your ills. If not, the next time you get the error open your event logs (start => run => eventvwr.msc and OK) then locate an event that has details on that error. Open the event, click on the icon below the up/down arrows (sends a text copy to the clipboard) and paste the info here.

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Old 15th December 2004   #5
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Thanks, Newt. I will try that and let you know.

Regards,

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Old 15th December 2004   #6
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What version of office are you using?

There was a problem with older version of office and the TEMP environment variable. http://support.microsoft.com/kb/173547/EN-US/

Another thing to try, if you are running Office 95, 97, & 2000. is winword /unregserver followed by winword /regserver

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Old 17th December 2004   #7
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Hi Newt,

I tried what you mentioned. Did not work. Ben, I also discovered it wasn't an environment-related problem, either. I fixed it, and the fix was very simple. Here is how:

As seen at the bottom of the page at: http://support.microsoft.com/kb/q200915/

1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate and select the following registry key:
HKEY_CLASSES_ROOT\Word.Document.8\shell\open\command
If you find that the (Default) data string looks like this:
"D:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\winword.exe" /n "%1"
you should change the string to look like this:
"D:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\Winword.exe" /n
To change the (Default) data string, follow these steps:
a. Click to select (Default).
b. On the Edit menu, click Modify.
c. In the Value data box, delete the "%1" and then click OK.
d. On the Registry menu, click Exit.

Case closed. Problem resolved

Thanks for both your kind help.

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